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Comments regarding Whatcom Seed Company (Seedrack.com)

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  Feedback History and Summary  
53 positives
13 neutrals
47 negatives

Comments:

RatingAuthorContent
Neutral Colleen7777
(1 review)
On Apr 8, 2017, Colleen7777 Newbury Park, CA wrote:

Posted on April 1, 2017, updated April 8, 2017
Is this company still in business? I ordered seeds but did not get an email confirmation. I called the phone number to the company but it is disconnected and I am unable to click on the contact link on their website. Does anyone know what the status of this company is?


On April 8th, 2017, Colleen7777 added the following:

Update: While they did not answer my email, I did receive all my seeds within a week. So, apparently they still are in business.
Neutral BuddyBellwether
(1 review)
On Apr 15, 2015, BuddyBellwether Flint, MI wrote:

CAROLINA REAPERS: The only licensed distributors of the Carolina Reaper are Puckerbutts (who created the pepper) and PepperJoes (the only licensed distributor of them). They both charge more than seedrack.com. So, be very wary whether these are real Carolina Reapers, or just someones cross of a ghost chile and a habanero that resembles a reaper. If you don't buy them from Puckerbutt, or PepperJoe you probably aren't getting the real thing.

Neutral LulaLane
(1 review)
On Apr 6, 2015, LulaLane Beverly Hills, CA wrote:

Posted on April 6, 2015, updated April 6, 2015
Posted on March 20, 2015, updated April 6, 2015
I ordered $50 worth of seeds, and was very excited to get my order!

I received their confirmation email, that my order had been received, just after I placed it. However, after four days of no transactions showing up on my credit card from their company (meaning they still had yet to even process my order, let alone ship it...) I became suspicious. Fortunately, the lag gave me some time to discover all their negative reviews, which made me even MORE suspicious, and regretful. Since they had yet to even charge a transaction though, I was able to cancel the card and thus, my order. I did send them an email prior, explaining simply that I was no longer interested.

Thank you, Daves Garden, for saving me from potentially moldy, unviable seeds, that seemingly would not have arrived until after the planting season anyway.

Since I never actually received their product (only just a taste of how they actually run their business; which in my opinion is poorly), I will stick with a neutral experience rating. Still, I am led to believe that this poor service is an indication of the way Seedrack is run in general, and so, the negative reviews here must be pretty accurate.

I recommend staying away.


On April 6th, 2015, LulaLane added the following:

More food for thought:

Several days after I had sent this company an email explaining that I would like to cancel my order, I received an email from them for a "request for payment", for the original amount of my order. They had attempted to charge the card number and it had declined.
Had they not received my email? Or simply not read it? Was it just ignored? Clearly, there is a communication problem within the company. No matter. I did not respond the their email, since it seemed they would not receive it anyway. Surely, they would get the message. A few say after that, I was sent another electronic "request for payment" via email, this time and attempt to charge for a completely (much lower) amount of money. I guess they gave up after that, since they couldn't even get a less than $10 off the card.
Anyway, good germination rates or not, I would rather deal with any company that will communicate with its customers effectively, over one who will not (or can't?)... any day.
On April 6th, 2015, LulaLane added the following:

More food for thought:

Several days after I had sent this company an email explaining that I would like to cancel my order, I received an email from them for a "request for payment", for the original amount of my order. They had attempted to charge the card number and it had declined.
Had they not received my email? Or simply not read it? Was it just ignored? Clearly, there is a communication problem within the company. No matter. I did not respond the their email, since it seemed they would not receive it anyway. Surely, they would get the message. A few say after that, I was sent another electronic "request for payment" via email, this time and attempt to charge for a completely (much lower) amount of money. I guess they gave up after that, since they couldn't even get a less than $10 off the card.
Anyway, good germination rates or not, I would rather deal with any company that will communicate with its customers effectively, over one who will not (or can't?)... any day.
Neutral jamestaylor
(1 review)
On Mar 6, 2015, jamestaylor Ingleside, IL wrote:

-I placed my order for 10 Trinidad Scorpion Moruga and 10 Carolina Reapers on 2/18, seeds shipped the next day.
-Received seeds on 2/25 in adequate packaging with instructions for germination. overall the seeds looked like they were in good condition from images i Googled of various other pepper seeds and they did give me an extra Trinidad scorpion but one of em was kinda janky.
-The seeds were placed in wet paper towels on 2/25, sprayed with pH corrected (6.5) well water that de-chlorinated a few days then put in sandwich bags that i blew air into and sealed. The bags were placed next to a heating vent with a digital thermometer that has it around +-72 degrees. *they are in a small office in our house and i keep the door closed to keep temps up and consistent.
-As of 3/6 all 10 Reaper seeds sprouted tails and 5 of the Scorpions have germinated.


I am giving this a neutral review as of right now until i see what they actually grow into and if they are true to what they say they are. *a couple of the scorpion seeds still in the paper towel do look like they will sprout but that is only opinion


Neutral Landito
(1 review)
On Jun 26, 2013, Landito North,
Puerto Rico wrote:

I bought in may a pack of trident maple, crape myrtle, and bloodgood maple seeds. Shipping was fast and got everything I was expecting. I sowed the crape myrtle seeds (after following the included scarification and stratification instructions) it's been 3 weeks now and still no sign of germination (germination succes rate 0%). Right now the maples are in stratification. I'll provide an update in the following month.

Neutral letalou
(1 review)
On Jan 25, 2012, letalou Colorado Springs, CO wrote:

Posted on January 25, 2012, updated January 25, 2012
I ordered Deep Purple carrots (a unique variety that is dark purple to the core) and was sent Purple Dragon instead (orange core) False advertising, won't answer the phone, and ridiculous shipping costs. I thought it would be $4.25 as advertised, but was $7.00 for tiny seed packets. The wrong seed packets.


On January 25th, 2012, letalou changed the rating from negative to neutral and added the following:

I did get hru on the phone. THey apologized and they believe it was mislabeling. They are sending some extra correctly labeled seeds NC. I will change this to positive if that is the case. Stay tuned.
Neutral JerryInAtlanta
(1 review)
On Aug 26, 2011, JerryInAtlanta Marietta, GA wrote:

Ordered Ghost Peppers and got a Red Habanero. Don't get me wrong. The germination was great, about 95%. BUT it wasn't what I ordered.

Just talked to them today. They were very apologetic. They are sending out new guaranteed Ghost Pepper seeds today, NC. I think I'll give them another chance. Apparently, the issue was with their supplier.

Neutral plantgnome
(26 reviews)
On Apr 23, 2009, plantgnome Coram, NY wrote:

ordered hyacinth bean and Dichondra argentea with shipping order came to almost $14.00 when I got the seeds I almost didn't see them in the envelope. I got like 20 dichondra seeds and barely any hyacinth beans. What a ripoff. The only reason I didn't give a negative was the directions for each type of seed was included. But nearly $5.00 a packet for barely any seed is ridiculous. and 5.95 for a 58 cent stamped envelope is also ridiculous. Now I just hope they germinate.

Neutral redhare
(1 review)
On Apr 17, 2009, redhare Bangkok,
Thailand wrote:

Maybe I am expecting too much to get a response to an inquiry within a week -- or at all. I see more than a few gardeners never get answers from Whatcom.

But because this company doesn't even have any ASIAN zones listed (where most of the world lives) I thought I'd better run our prospective order by them for comment first. No point in buying more than US$100 in seeds that won't do well in Bangkok.

Perhaps some of the experienced gardeners here could tell me if trying to grow any of these on a northern wall facing south in Bangkok is wishful thinking and a waste of money.
//princesspatty.info/images/north-wall-090313.jpg

With your help maybe I can source them from another supplier if Whatcom never responds. But the packaging as displayed by liberty158 is really nice. I'm kind of sorry to see all the negative feedback about this company because it seemed like a wonderful find.

Morning Glory is hard to keep under control on the wall -- aggressive, dominating and invasive in this environment.
//princesspatty.info/images/43-morning-glories-090321.jpg

We also grow Passion Flowers well on the wall but are hoping to expand our collection and also add:

Passiflora edulis | Passion Flower/Fruit
Passiflora flavicarpa | Yellow Passion Fruit
Passiflora coccinea | Red Passion Flower
Akebia quinata | Chocolate Vine
Wisteria sinensis | Chinese Wisteria
Tomato Purple Russian | Lycopersicon esculentum
Tomato Black Cherry | Lycopersicon esculentum
Tomato Black Krim | Lycopersicon esculentum
Tomato Black Prince | Lycopersicon esculentum
Wisteria sinensis Alba | White Wisteria
Bauhinia punctata | African Orchid Tree
Cobaea scandens | Cup & Saucer Vine
Clematis tangutica | Golden Clematis
Cobaea scandens alba | White Cathedral Bells
Humulus lupulus | Hops
Eccremocarpus scaber | Chilean Glory Vine
Gloriosa rothschildiana | Glory Lily
Ground Cherry | Physalis sp
Rhodochiton atrosanguineus | Purple Bell Vine
Clematis macropetala | Early Blue Clematis
Codonopsis clematidea | Bonnet Bellflower

Can anyone advise us? Thanks.

Neutral cammu
(3 reviews)
On Jan 5, 2007, cammu Granby, QC (Zone 4b) wrote:

The service excellent and the delivery fast.
It was my first order in the US and it went great.

I order Lithops and Dionaea
The first one never germinated (probably beacause of me) but the second on, is doing pretty good.

Neutral marrowman
(3 reviews)
On Apr 13, 2006, marrowman shrewsbury,
United Kingdom wrote:

Seeds arrived quickly and so far all sown have high germination and establishment rate. On down side you only get a small number of seeds.

Neutral mouseman
(14 reviews)
On Jan 8, 2005, mouseman wrote:

I purchased several packs of seeds (3-4 species) last year from Seedrack on eBay. My experience fits the pattern described by lots of previous comments. The transaction was smooth; the seeds arrived in nice packages and with clear sowing instructions. I grew several plants from one packet. From the other packets - nothing germinated. The packaging and delivery are great and seedrack has very high positive feedback on eBay. Like others, I received my seeds promptly and immediately left positive feedback on eBay. Months later, my opinion had changed. Unless I start seeing a change in comments here, I won't buy from seedrack again.

[There are some great sources of seeds and plants on eBay. But with seeds, eBay feedback is based mostly on packaging and delivery, and one has to learn the hard way about the freshness/viability of the seeds.

Neutral undercover_owl
(3 reviews)
On Feb 12, 2004, undercover_owl Oregon City, OR (Zone 8b) wrote:

The seeds are hit-or-miss. Some seeds had a 90% germination, some had about 10% germination, and many seeds had 0% germination. So, overall, I would say the seed viability is usually lousy. Excellent planting instructions were given, so I know it's not because I didn't follow the instructions. There are some good qualities, such as fast shipping, great packaging, thorough instructions. It's disappointing when none of the seeds grow, though.