Comments regarding Bakker Holland

Based in the UK I use Bakker as a mailorder nursery. Some plants failed to come up (about 15% of the order)in the spring so I rang up to complain. It was actually a good experience. Human being on the phone (no press 1 for this etc), no quibbles at all about my complaint (very helpful person on the phone), and a cheque arrived in the post covering the cost of the failed plants within 3 days. The plants that did come up grew wonerfully well and have now re-ordered some more. Excellent customer care!!

Though we live in NYC, my wife is originally from Hamburg, where her family has a lovely home and large garden. I have had the pleasure of visiting this wonderful nursery and store several times. The staff and owners are charming beyond comparison, the selection of top quality plant materials and gardening tools is marvelous. The proof, however, is in my mother-in-law's garden, where under her skilled care the plants she aquires from Bakker~Holland thrive in a sheltered retreat from urban cares. If you visit Hamburg, this firm is worth a visit. I make a point of always stopping by.

Bakker is the closest big nursery near Hamburg. Their service, both mail order, and personal is above any criticism.
I visit them when I can, even just to browse, since I can always pick up some tips from the people who work there. There's always a friendly answer.
The plants I received per mail order were all very well packed, and healthy.
With my delivery, I received a pair of rose cutters, a pair of branch cutters, and an extra little packet of seeds.
Their company just outside Hamburg, is well worth a visit. One one side of the road are the plants, bulbs, seeds, fertilizers and houseplants, and on the other side, all one could wish for in garden tools, furniture and general garden ambience.
If you are ever near Hamburg, give them a visit, you wont regret it, but maybe your wallet will since you'll not be able to stop buying.