Comments regarding Greenwood Nursery

So far so good. Ordered hard to find vines as they sell out very quickly and are not sold locally. Between order and delivery was 2 weeks. I really appreciated the care when packaging the 2 vines. The rest is up to me but they are healthy enough and rooted enough they should take off next spring. I am glad that I got them this soon so the roots could grow even more and prepare for the winter ahead.
I am excited to plan for a large creeper of some sort for one of them to climb on. They are already probably close to a foot and a half long. With tendrils ready to cling.

I ordered from Greenwood for the first time this spring and was a little worried because of lack of reviews for them. However, they were about the only place I found that carried wild Columbine plants and had them in stock. I placed my order and received shipping notification within about a week. I was amazed at how well the plants were packed--the method they used to contain the soil in the pots was nothing short of spectacular. The plants look healthy and well rooted, and the shipping packaging kept all of the leaves intact. I was very pleased with my purchase and the ordering process.

I noticed the bare root review below and wanted to chime in and say that I thought the bare root roses I got were dead as well, Planted in Mid April it took about 6 weeks to begin to see growth at the bottom. Some green way at the bottom with some red things pointing out. I too believed them dead, brown, brittle and black, no green stems, but I believe these things take like 4-8 weeks before you see some action. I also may not have watered them enough. I recently saw a suggestion of watering 3 to 4 times a week, I was watering 1 to 2 times when there was no rain. I know 3 of 5 bushes are actually visibly alive now and the others may have been my fault for I did not mulch around the area to lock in some moisture. I had a good experience. I was calling them dead sticks but I can't anymore as I see they are actually coming to life like a curtain being raised!

This was my first order from Greenwood, and I was very pleased. I have some experience with perennials, and I was impressed with the health, size, and packing of the plants I ordered. I will order from Greenwood again.

I ordered a Little Honey oakleaf hydrangea in a gallon pot, received a ship notification after a couple of weeks, the plant arrived a few days later in excellent condition. Very well packaged, the plant is healthy and looks great. I'm very happy with my order and will definitely order from them again.

My order for 3 Fragrant Winter Honeysuckle plants was my first time ordering from Greenwood Nursery. The plants I received were perfectly acceptable, nice plants in the standard 4-inch pots. For some reason, one of them died; it was planted within a few feet of the other two, which are doing well. When I reported it to Greenwood Nursery, they sent me a replacement plant. Unlike the first ones, it was in a one gallon pot and a really beautiful bushy little plant. Since the temperatures where I live on the western slope of Colorado were still in the high 90's, they waited till October to send my new plant, which I very much appreciated. I am impressed with Green Nursery's plants and their customer service and highly recommend them.

This was my first time ordering from Greenwood Nursery, and while it didn't go the way I expected, I was pleased with how it was handled. I ordered several lilium bulbs hoping for October planting and left the message "please ship as soon as possible". After 3 business days someone from GN called me to let me know that their supplier was having issues and wouldn't be able to ship out until possibly January. They gave me the option of cancelling, which I did. The person I spoke to clearly explained the situation and was very apologetic, too. So while it was disappointing, I really appreciate that they contacted me and let me cancel rather than just sending an email notification of a late shipping date or something else that I could totally imagine happening elsewhere!

my son wanted some weeping willow trees to plant in a boggy area next to the pond on our farm. he looked at a lot of online shops and chose greenwood. he ordered some bareroot 5' and 2' willows. unfortunately, they ran out of the 5' willows before they could fill his order.
we did receive the six 2' trees. he was notified about the 5' trees in a timely manner and he was kept up to date on shipping and delivery of the other trees.
the trees were packaged well. the 2' trees are actually 3', not counting the roots. we know willows grow very quickly and these trees will be much taller by next year. this review is positive because we are pleased with what we received. we are pretty relaxed about life and we know things happen so we are not dinging greenwood for being out of the 5' trees. we would order from them again.

we ordered some Apache Blackberry plants from Greenwood Nursery and they were received yesterday. Very very pleased with the quality of the plants, how they were packaged etc.
Highly recommend them!!

I am unable to leave my home because I care for my wife, Rosie wanted some lavender plants in the front yard, I contacted Greenwood Nursery and ordered what I wanted. The plants arrived in perfect condition and in a timely manner. I am a lot of things, but a gardener.... not! Fortunately the Greenwood website walked me through the planting step be step, who knew it was best to lay the plants on some sand for drainage? Not me, but the video was very concise and helpful, soon my wife will be smelling the lavender! Thanks Greenwood, and special thanks to Cheryl Jones for the wonderful follow up emails.
Jim Gadomski - Northern Nevada

I'm a happy Greenwood repeat customer! For every purchase, I've received strong, well-rooted, expertly-packaged plants within a couple days of shipment (no hot weekends at the post office!). For my most recent order, one of the items I ordered was out of stock; the company reached out by email to seek my direction... then promptly shipped the order. I couldn't be more pleased!

Posted on June 11, 2015, updated June 16, 2016
Posted on May 16, 2008, updated June 11, 2015
So, I've waited and waited (ordered in mid-January, it is now mid-May), and I don't have what I ordered. On the plus side, and the reason this is neutral over negative is because I can't find any evidence that I've been charged for what I ordered and haven't got - this will turn negative if that changes.

I also tried emailing before coming here - over a week ago (longer probably) I sent an email to brenda@greenwoodnursery.com asking about my "order" - I never got a reply.

I ordered from the website, and despite the fact that I didn't get an email regarding my order (unusual) nor did I get an order number, I was willing to wait and see. So far one of the few emails I've gotten from Greenwood was a confirmation that I had registered on the site, and I had to hurry if I wanted the 10% discount. I placed my order for Wintercreeper, Purple (12) POTTED plants, Creeping Red Thyme 4" pots 3 plants, Fern Burgundy Lace GALLON ( 1 ) the day after I registered. The other few emails (three, I think) were wanting me to join a mailing list of some sort.

I really wanted these plants, and was willing to pay more because Greenwood shipped live plants. But what is actually most upsetting to me here is that I chose Greenwood based on one fact and one fact only - they had a good reputation on this site. I've ordered (and had GOOD results) from companies that have a less than positive rep on this site, but the one company I try ordering from that has a good rep here is the one company I have crap results with. Weird.

I would just try placing my order again, but worry that if I did place a second order somehow my first order would be found or finally shipped. Well, that and they've effectively gyped me out of the ten percent new members discount at this point.

I purchased 2 lavender plants, 1 hosta, and 1 heuchera from Greenwood. My order was shipped promptly and well packaged. The plants were smallish, but since I'd ordered 3-1/2" pots they were what I expected. All were beautiful and healthy. I'll happily order from them again.

I was in the market for some plants. I picked Greenwood Nursery from the internet because they had an interesting website and their prices were reasonable. I didn't have much luck with the first plants that I purchased from them. Either the rabbits ate them or they wouldn't respond to all the good care that I gave them. The helpful people at the nursery replaced some of the plants that didn't survive. Of course, they weren't responsible for the plants that met their demise re: the rabbits. Ultimately, I purchased several Nishiki willow plants and a beautiful artic fire (dwarf red twig dogwood). Both plants are beautiful and thriving; the willows are 8 feet tall already and strikingly beautiful; the dogwood has red branches (hence: twigs) in the winter. In addition, the willows did absorb the standing water on my property. Greenwood nursery was very helpful with my purchase and selection of plants. The customer service was excellent. Everyone that I spoke to was very pleasant and friendly. I never purchased live plants online before, but Greenwood nursery made this a very gratifying experience. Thank you Greenwood!

A few days ago I ordered several Coreopsis plants from Greenwood Nursery. It was the first time I had ordered from them, but it won’t be the last. The plants arrived today. Wow, what speedy service! The packaging was great and the plants were in excellent condition. All of that for a very reasonable price too. Thank you Greenwood Nursery staff, I’m very pleased with my order.

I ordered three little lime hydrangeas one day online. The next day I received them in the mail! They were about a foot tall and had 2-5 blooms on them. They are beautiful and I've never had such fast service!

Cheryl at Greenwood Nursery was incredibly helpful over the phone and via email. She helped me choose the right grass and answered all my questions about it promptly. The grass came exactly on time. It was sent during the week to minimize time spend at the terminal. It looked very healthy, with no brown or dry edges at all in spite of it traveling during a heat wave. The service there went above and beyond what I expected and I am looking forward to doing more business with them. Thank you.

I purchased a couple of two foot bald cypress trees in February and planted them. I live in south louisiana and by mid April there was no foliage on any of the trees. I contacted Greenwood about the issue and they sent me replacements for all of the trees which were dead. I have since planted the new tress and all are doing great. Greenwood is an excellent company who stands by their policies. I have recommended them to friends and family.

We bought pea shrubs from Greenwood Nursery and they were sent when the time was appropriate for planting in our area. The plants were beautiful upon arrival and all but one thrived. I contacted Greenwood Nursery to see if we could get a replacement for the plant that died, and Cheryl got back to me very quickly with the tracking number for the replacement plant, which I will receive next week. I have been very pleased with the plants we purchased and with the excellent customer service. I look forward to purchasing more plants from Greenwood Nursery in the future!

In early Spring, I ordered 2 Aphrodite Hydrangea bare-root shrubs from Greenwood Nursery. I had been looking for these on-line and was pleased to find them available at a very fair price. They shipped promptly, were well packed, and looked very healthy. I consider myself experienced and wanted them to leaf out before putting them in their permanent location. So, I put them in pots with good potting soil and a good dose of granular fertilizer. Wrong! After 4 weeks, they just sat there. No new leafs. I called Greenwood and spoke to a very courteous, nice, and helpful woman who told me bare-root shrubs should be planted in their intended locations in plain dirt, no fertilizer is to be added for one year. She told me the fertilizer burns out struggling hair roots. She kindly offered to check inventory and send me replacement shrubs. I planted these according to her information and they have leafed out beautifully and thrived. Well, an old gardner learned a new trick. This is a quality nursery in every way. I have given a somewhat longer explanation, because I fear other gardners may also be planting bare-root shrubs wrong. I will be using this nursery again and highly recommend them.

I ordered a number of plants back in the Fall of 2014 and this Spring I noticed one of the Pink Mulhwy was not growing so I reported it to Greenwood Nursery and they responded soon with a replacement. I will be ordering again from them since I know they guarantee their plants.

My recent order from Greenwood Nursery really exceeded my expectations. I received 40 Vinca minor "Ralph Shugert" in four inch pots and they were outstanding. Each one had several long mature stems and many new ones developing in the center. Every pot was full of healthy roots. I will be back for more!

AMAZING!!!!!!
I am writing to let you know how impressed I am with Greenwood Nursery’s customer service! I placed a purchase for some old fashioned lilacs for a Mother's Day gift for my mother-in-law. I was not sure if I may have missed the season window for shipping or not, so I shot an email out to their customer service department. Cheryl from Greenwood Nursery responded almost immediately to my email and let me know that she was working with Brenda in scheduling to be sure that my plants shipped in time for Mother’s Day. Not only did she respond right away, she also sent me a follow up email letting me know that there was no reason to worry, Brenda was on it! And to top it off, Cheryl followed up after the plants shipped to let me know if there were any questions or concerns about anything, or any help with planting, that my mother-in-law could contact her directly and she would be more than happy to help her out. These are employees who really care about not only their products, but their customers! I cannot wait to order again through Greenwood Nursery!

Ordered some rose bushes for my sister in Arkansas, to memorialize her late father in law. The plants were shipped in April as promised, and they arrived with buds already on them ready to plant. She is thrilled with the first blooming, and they are doing exceptionally well. Very helpful personnel at Greenwood Nursery, and it was my first time ordering from them. I will keep them in mind for future plant needs!

I ordered 100 bare root Vinca Minor which arrived on schedule and surpassed my expectations. Because the price was so reasonable, I expected very small plants with limited roots. To my pleasant surprise, the plants and their roots are VERY SUBSTANTIAL. I would order from Greenwood Nursery again and advise other gardeners not to hesitate.

Hello... just a note to thank you for my plants. For those that are new in gardening,like me; I must tell you that Greenwood's plants are twice as big, with leaves and greens, than the other nurseries that I ordered from. I am starting a "grass garden" and have ordered many ornimental grasses from different places. As I receive them, I will tell you that,for example-
three Karl Foerster grasses from you were a foot tall and about 8 inches wide... the other guys' arrived, and were 4 inches high and three inches across (A PLUG), as if they mowed the yard first, before potting them for me. Just about the same price, and 3.5 inch pots for both.As a bonus for me, you put my first two orders together to save me 2 shipping charges. Needless to say, I ordered more things last night from Greenwood Nursery.

This was an excellent online ordering experience. I was unsure when I ordered 3 Bi-Color Butterfly Bushes from Greenwood. I really wanted the Bi-Color and could not find them anywhere locally. This was a first time order and I didn't know what to expect. Their communication was great. The let me know when they would be shipping my order and I received another email the day the order actually shipped. It arrived one day before the actual delivery date :) . I was concerned the plants in the 4" pots would be tiny/wilted/dead looking. I was SO pleased when I found plants much larger than I had expected and in perfect condition...the soil was still slightly damp. I planted them right away and they are already growing. I highly recommend Greenwood Nursery! Can't wait for my plants to bloom. Thank you Greenwood!

I just placed my fourth or fifth order with Greenwood Nursery. I ordered honeysuckle, red twig dogwoods, lilac and giant pussy willows. The pussy willows are just that - GIGANTIC. In fact, I had no idea they'd grow taller than my house. The dog woods I planted en masse and at first wasn't sure if they'd grow so closely together. They did and make a beautiful winter hedge when they are all red (a beautiful contrast against a backdrop of Iowa snowy winters). The honeysuckle are growing and in fact I received one extra plant when placing my order (not sure why). The lilac bushes a doing quite well, though I wish they'd grow as fast as the pussy willow. They are fragrant and healthy. I had two dogwoods that didn't make it, and Greenwood Nursery quickly replaced them the following year (NO QUESTIONS ASKED). I plan on purchasing ground cover plants this year (sedum) and possibly some fruiting trees. I have referred my neighbors and friends to purchase, which is a big deal to me. I would not refer my close friends and family to just anywhere. Greenwood Nursery is great IMHO.

This is the first time I've ordered from Greenwood Nursery. My plants arrived very healthy, and the packaging was excellent. My plants are growing very well.

I wanted to comment on receiving trees that look like dead sticks. Thirty nine years ago, I ordered a weeping cherry tree from a catalog. I received a four foot dead-looking stick, but planted it. After a period of time, I was ready to pull it out, but my husband said to leave it alone. Seven years it bloomed, and thirty nine years later I have a huge, magnificent tree. If you get a dead-looking stick, give it a chance.

I have not received my plants yet, but I did have a very positive experience with Customer Service. I have worked in that field for years, and this was excellent. They are prompt with their acknowledgement emails, quick to advise of any problems, and more than willing to work with you. I had a delay in part of my order, and by my choice, I put off receiving anything until the entire order could be shipped. Not a problem, these things happen. But then our plans changed and I had to cancel part of the problem. No problem on their part. The part of the order I wanted to retain, was processed and will be shipped in due course. I do not expect huge plants, since they would be impossible to ship without damage. So we will see what happens when I get them. However, the customer service has so far been excellent.

My experience with Greenwood Nursery from start to end was nothing but excellent.

When I had a question, it was replied to with expertise and timeliness.

When I had problems setting up an account online, the matter was resolved quickly, and I was able to shop that same day.

When my plants arrived, I was so very pleased with the way they were packaged. The damp newspaper and plastic wrap preserved them so well that even though I had to wait a few days before planting due to weather, they were just fine; the leaves never wilted or browned. When I ordered 50 bare-root Vinca, I was nervous about separating them all, but when I saw that each one was hand-tied individually, it made the planting process so much easier. That kind of attention to detail is appreciated.

This year, we had unusual amounts of rain, and I was afraid that I may have lost my newly-planted shrubs, but as the water has dried up, the leaves have begun to bud. Needless to say, I am thrilled with the quality of these plants.

I appreciate Greenwood Nursery's commitment to quality products and customer service, all the while having outstanding prices. It was a pleasure working with them, and I intend to buy exclusively from them in the future.

This was my first online purchasing experience. I was very leery about ordering online but I had read positive reviews so decided to go for it. I order 10 rose of sharon shrubs that arrived in spring for planting. I followed instructions but for some reason they only one leafed out. I know 2 died for sure so I contacted Brenda at greenwood nursery for help on what to do next. She quickly sent me new cuttings no questions asked and they are now doing great. I was so impressed with the customer service they provided as I have had much worse experiences with brick and mortar nurseries when i needed help with my plants. I will continue to order from them for all my gardening needs.

I have ordered from Greenwood Nursery several times in the past. The plants have always done very well, and I always check availability of the plants I want there first when ordering. My last order was the first time I have had a problem. I received my order and when I opened it, I found an invoice for someone else, and I had their plants. I called Greenwood Nursery and since it was after hours, I left a message explaining what happened. The next morning I received a call from GN and explained the situation. I was told to keep the plants and they immediately shipped another package to me with with the correct plants. They included extra plants with my order. I couldn't be happier with the company or their customer service.

I would like to say Greenwood Nursery is top notch. I ordered two Persian Lilacs one which died. I wrote an email to the nursery and right away same day service had me a replacement on the way. That is customer service and fantastic PR work MAX! I am very impressed with this nurery compared to another I dealt with in the past which tried to lay the blame off on me for plants succumbing. The only way I got any action was to file a complaint with the BBB then I was over whelmed with apologizes and offers of a replacement. Unless Greenwood Nursery changes their theme as far as CS & PR I will buy here again.

Gary R

Wow! Ordered a Drift Rose through Greenwood Nursery and was thrilled to receive a much larger plant than expected. Very healthy; lots of foliage, and already with a few blooms! Quick shipping, too--very pleased with this company.

I ordered 3 Triple Crown Blackberry plants last year from Greenwood, gave one away and planted the other two in a 6x12 spot in the garden, after working in a goodly amount of composted horse stall cleanings. The plants took right off and gave us a handful of berries a few months later. After that, they spread like there was no tomorrow. I had to cut them back a couple of times when they grew outside the edge. This year, we started harvesting on June 7, picking enough berries to fill a quart bag. Two days later, another quart bag. One day later two quart bags, and yesterday well over 2 quarts. The berries are delicious and incredibly large, some up to an inch wide and 1 3/4 inches long. Triple Crown lives up to its billing!

If one wants to experience the BEST in customer service, then I can wholeheartedly recommend Cheryl at Greenwood Nursery. I am located in the Appalachian mountains in North Georgia and get all my products from Greenwood Nursery over the internet. Last fall I purchased many a bare rooted plant that i planted for rooting over the winter months. This winter was one of the coldest in record for Georgia and 4 of my 5 Fragrant Honeysuckle plants failed to root and were still dormant this spring. There were clear signs that the sub freezing temperatures did them in. Well, a simple and single email message to Greenwood Nursery resulted in Cheryl sending four rooted and actively growing Honeysuckle plants at no charge!!!!!!
Greenwood provides me the best in service and with a friendly professional approach to all my gardening needs....from snake repellent to ground cover to flowering bushes.
Thank you Cheryl and all your staff at Greenwood.

I ordered 10 potted Vinca minor plants and 3 Lady Lavender plants to be sent to friends. They arrived last Friday, and my friends were very pleased and told me how impressed they'd been by the careful and expert packing.

I went to visit them last weekend to help with the planting, and the plants were all thriving and beautiful! We planted the vinca about 18 inches apart with no trouble in the area they'd chosen and planted the lavender in containers on the patio so their fragrance could be thoroughly enjoyed once they blossom and bloom.

I certainly will order from Greenwood again!

I ordered 2 different types of ground cover. They arrived healthy and looking great. I'm very pleased and plan to order from Greenwood Nursery again.