Comments regarding Botany Shop Garden Center

I ordered 100 of the 18-24 inch Thuja Green Giants the last week in April. Since this was such a large order I was told that it would be approximately 4 weeks before they would ship because several trees needed to mature. I received them on time and was amazed at how professionally they were packaged. The trees were planted around our property to be used as a privacy fence and wind break as per The Botany Shop's instructions and a drip system was installed a short time later. I am happy to report that all of the trees are doing well and thriving. The western Kansas summers consist of little rain, high winds and 100 degree temperatures. If these trees can make it here I am convinced they will grow anywhere. The folks at the Botony Shop are the best I've ever dealt with and I will gladly return to do business with them in the future. Thanks Botony Shop

I am an extremely satisfied customer! First, let me start by saying I NEVER planted anything in my life. When our newly constructed home was complete we needed to put up a privacy screen. After many hours of surfing the net, we came across the Thuja Green Giants offered by the Botany Shop. We ordered 30 of the 18-24" and 25 of the bare root. Once we received them we temporarily planted them in pots until we had a chance to actually put them in the ground. The staff was extrememly helpful when I called for planting instructions. We planted, mulched, watered and held our breath. Low and behold, 2 1/2 months later these trees have grown 1 1/2 feet and filled out unbelievably. They are so green! They are in direct sunlight ALL day and we water them once a day with a garden hose if you can believe that. I added osmocote to them when they first went into the ground. I am so pleased! Not one tree (out of 55) showed any brown or any sort of discoloration. By the way, we live in zone 5 in Pennsylvania. I had to share my excitement with all of you. My first planting experience was a charm -- thanks to the Botany Shop. Also, the Manager was so helpful to me on the phone when I called to ask about any special care in preparation for the winter. Thanks Botany Shop!

I guess I would have an advantage to live just a couple of miles from Botany Shop. They have some of the most beautiful, healthy and reasonably priced plants and the customer service is a WOW! Today the owner was so helpful and yes we came home with some new and different plants.We also have purchased mulch from them and we have never lost any plants, They always have ideas for new gardens. I always learn something new when we visit. Thank You Botany Shop

Nervously ordered 14 of the 5-6 foot Thujas that were delivered, as promised, on June 12 to Northfield, Ohio. Couldn't believe the condition or the size of the trees-- so much more than I had imagined! The staff at the Botany Shop are all so helpful, and never make me feel that my questions are insignificant. It's been a little over a month since they have been in the ground and I can't believe how much new growth has taken place. I can't wait till next year to see what they will be like after a whole year of growth. Thanks Botany Shop and Michelle--it's nice to see that customer service is not a thing of the past!

I ordered 20 of the Thuja Gree Giants. I recieved them the day I was told they'd be here, and I was AMAZED at the condition they were in when I received them. I myself was very unsure about ordering trees online, but these were carefully packed in peanuts, and the pots were still very moist. They were perfect. I had to contact them once or twice with questions, and the girl was very plesant and very helpful. I would gladly do business with this company anytime.

I bought over 600 dollars worth of Green Giants from this company, about a week after planting some of the plants were in pretty bad shape so I called the company for some advice. The women I talked to said the manager used to live in my area and would call me back "soon". No call back. Next day I called again, talked to the same women. She said the manager had "stepped" out but would call me right back. No call back. Next day I wrote an e-mail to the company asking for replacements for the plants that had died per their "30 day guarantee". No Response. End of story and end of my doing business with this outfit.

We recently ordered 12 Green Giants from you and want to let you know how happy we are. The ground in Pa. is full of shale, rocks & boulders of every size & our planting area is right where the rain water runs off so we were concerned that the plants would wash out or just die from too much water. After receiving your assurances that they would be fine we went ahead and ordered 12 trees. They arrived 1 day ahead of schedule with no shipping damage and in very healthy condition. Clearing the area was difficult because in addition to the large rocks the dirt is compacted. We worried all the while we were clearing but the trees are planted and are doing well, new growth appeared in a few days. Your planting directions are clear & concise and were a huge help. Our neighbors are now watching the trees and are thinking of buying some themselves. We will not hesitate to purchase from you folks again.

Recd today an 8 or so inch weeping redbud tree and a small Knockout Rose- shipped on Monday and recd on Thursday. The little tree is healthy and staked and leafed out with the soil still moist. The rose is also fine and is even in bloom with one small rose that didnt even get disturbed during shipping. Great Packaging.

I'm a first time buyer for the Thuja Giant at the Botany Shop. Bought the one gallon size. Shipped on time and all arrived just perfect. DON"T GO ELSEWHERE this is the place to buy these.

My name is Fred B. from Amarillo, Texas and my first order with Botany Shop consisted of 10 quart & 20 peat pot Thuja Giants and 3 small Alee Elms, 6 small Maples. The plants were all packed with care and I did not even have one of the small Maple leaves break off during shipping. The plants shipped on April 3, 2006 precisely when Botany said they would ship. The Thuja Giants are growing rapidly and the Alee Elms and Maples appear to be healthy. We have planted all of these trees on our farm to the south of Canyon, Texas. We are in the midst of a severe drought and have all of our trees on a drip system with plenty of mulch around them so they should be fine. I have telephoned Botany Shop regarding other plant issues and they have been extremely knowledgeable and helpful. I will definitely buy from the Botany Shop and my friends will also be placing orders from them. Thanks, Botany Shop

I ordered on march 9, 2006 for May shipping 3 butterfly bushes (Guinevere, honeycomb and a pink delight), 3 quart pots of hydrangeas (penny mac and David Ramsey) a golden dogwood, a magnolia centennial and a couple quart pots of thuja green giant. They were shipped on May 1 and arrived exceptionally well packaged on May 5 (Nantucket always takes an extra 2 days). Plants are in very nice condition and the instructions very through for each plant ordered There was a nice note from the packer who particularly liked my magnolia choice. Nice touch. Plus they sent a bag of osmocote. I'll be back next year. Patti

3 Knockout roses arrived healthy & hearty in the time frame promised. In bloom, no less! First experience with this company-definitely plan to order again.
Colleen Mable,
Sinking Spring,PA

Ordered via http://WWW. Plants shipped UPS and were all healthy and moist. We were very happy with our experience. Would buy from again.

We purchased 8 of the 18-24 inch green giants. They arrived in excellent time and in great shape. Because it was close to fall, after they were planted they showed a little powdery mildew and turned bronze but remained pliable. After winter, they started to grow very, very fast. They have greened up and are beautiful. We are getting ready to buy 6 more. I have not found any nurseries within 150 miles that carry these trees and people in the valley stop all the time to ask what they are. They stand up very well to the roundup used on the cotton fields around us. We also have daily strong winds which tend to kill off a lot of vegetation but these have a mulch bed around them and hold up very well. We are very pleased with this online nursery.

I ordered 10 Thuja Green Giant trees, via telephone. The order came in on time, and the trees were in very good condition! Thank you for providing a good product, at a good price, along with excellent service. Once again, thanks for the trees!

rec'd 8 huge trees in perfect condition! my experience with them was wonderful. very nice and helpful. my order was placed by phone and i found all employees very helpful. i purchased all 6 foot maples and they were in great shape!

I wanted to give the botany shop a negative but the plants was very good shape and price very reasonable. The problem I had was with the Manager. Everytime I communcated with him, He was yelling, He was rude and obnoxious, treated the customer like they dont care. I really doubt I will return any business

Outstanding on-line shopping experience. Two years ago, I ordered 11 small Thuja Green Giants. They shipped a extra trees and the packaging and health of the trees were fantastic. After two years, the trees are 5 1/2 to 6 feet tall. Two have died due to my husband's hazzardous handling of the weedeater. Last year, I transplanted some of the trees. They handled the transplant and only slowed in growth temporarily. I live in the Ohio Valley and these trees continued to grow during the 2005 winter, up to 8 inches on three of the trees. I have called the Botany Shop several times for advice. They are always helpful and pleasant. I will be ordering Valley Forge Elms, a Dawn Redwood and a few Knock Out Rose shrubs.

I ordered twice from this company in 2004 and they sent beautiful, big-green plants. I have ordered elms and green giants from them so far. The peanuts they pack with tend to annoy me, but that keeps the elm leaves from being shredded up. So, in other words the packing is great.

I ordered 70 1 gallon Thuja Green Giants, they arrived on the date promised, and packed with great care. They were promised to be 28-30 inches, although they were indeed in 1 gallon pots, the smaller ones were 28-32 inches, many were 36-40 inches with alot of new growth. They had a 5 day transport time to my area and arrived with moist soil. The extra box of 48" bamboo stakes and ties were an unexpected bonus. The website had great info on planting and care, I would definitely order again in the future!

I ordered two butterfly bushes from this nursery and they sent them on 9/12 and they arrived at my door 9/14. They were beautiful! One was as large as the same plant I ordered from another nursery three years ago for $24, only these I received today were just $7 apiece. Shipping costs are great and packing is too. I didn't expect much for $7 but I was very pleasantly surprised. They also answer emails promptly, another plus. Thank you Botany Shop! You made me very happy!

Anne

Today I received the four quart-size Green Giants which I ordered three days ago (standard shipping was shipped same day!). Frankly I was thrilled with the order--the helpful staff and speedy email replies to my questions, the speed of processing and shipping, the great prices and reasonable shipping charges, the excellent packaging, the inclusion of good instructions (and stakes! wow!) and most of all with the obvious quality of the product. The plants are all much more than healthy-- even nicer than I anticipated and better than described/pictured. This is without a doubt one of the best mail order experiences I have ever had, nursery stock or otherwise. They have a loyal customer in me!

The Botany Shop was a pleasure to deal with. They responded to all email questions promptly and curtiously, They also delivered promptly and in good condition. I ordered 62 10-14" green giants and 50 of the bare root clones. All but 6 of the 10-14" where in excellent shape, they where much nicer than expected and all where larger than advertised. The 6 had some powdery mildew on them, so I emailed them and they are sending replacements with an apology and no questions asked. The 50 clones are all vigorous and well rooted. This is an excellent company and I would not hesitate to use them again, or recommend that others purchase with confidance.

On Oct 10, 2004, seedlng wrote:
This site has been only dependable,
as well as --a truely wonderful experience.

I want to be sure that if anyone was reading this they had the correct name and address on this site.
I added my own comments in the site that refers to the name --my experience has been nothing short of 100 % positive.

whenever I order something it is delivered
whenever there was a question about my order, I woud recieve a phone call pronto.

It is amazing to me how polite and considerate the people who are taking my orders are.

I am impressed.

great site to order ( knock out roses )

This site has been only dependable,
as well as --a truely wonderful experience.

Botany Shop Garden Center
710 Minnesota Ave.
Joplin, Missouri 64801

Phone: 417-781-6431

Questions or comments?
mailto: Info@botanyshop.com


//www.knockoutroses.com/aboutus.htm

Before ordering online, I asked many of my local nurseries about Thuja Green Giants, they were clueless.
So I decided to order online; my first order for about 10 Thuja Green Giants was in the spring. They arrived promptly, in the condition as described, and there was great communication from the company. At the end of summer, I ordered 20 more, and with the same great experience.
-All of my Thuja's are doing great. Would highly recommend.

The Green Giants that I bought were GREAT!! My first purchase was for 50 plants and all but 3 survived,this was surely due to my terrible soil. They are all almost 4 feet tall now after only two years. The replacements that I ordered (quart containers)were bigger than I expected. The plants were all well packaged, arrived quickly and extras were included with my first batch of small trees. It is practically the only tree I have that the deers haven't touched. This is a wonderful company and a great tree. I have recommended both to all my friends.

What a wonderful experience dealing with Botany Shop. I ordered roses and hydrangeas from this earlier this spring. I was pleasantly surprized at the large size and health of the plants that were shipped. The expert packing kept all plants and soil in tact.

THEY EVEN CALLED TO MAKE SURE I WAS PLEASED WITH MY ORDER!!!

AWESOME COMPANY

I ordered 40 Green Giant Arborvitae from this company back in May. Not only did they send me an email telling me when the trees were to be shipped, but true to their word, they shipped the trees on that date, and they arrived within two days! The trees were in absolutely perfect shape and had been well packaged. Moreover, even though I had ordered relatively small-sized trees, they sent me much bigger trees AND send me 15 trees free of charge!

In short, The Botany Shop is an excellent vendor, and I'd recommend them to anyone.

After checking here to see how they rated I felt comfortable ordering the Thuja Green Giants I am using as a fast growing privacy hedge.
I was definitely pleased with my order of 10 - 1 quart size plants. The root balls were very nicely developed and each plant was as good as advertised. I also appreciated the bamboo stakes that were provided with them. Even better was the reasonable cost for each plant and s&h.
I would not hesitate to recommend them to anyone.

I found their website while searching for a source of DED resistant American Elms. I ordered two trees from them in the 1 gallon size, a Princeton Elm and a Valley Forge Elm.

They were shipped 5/10/04 the day after I ordered them! They came well packaged with instructions.

Both trees were exactly as pictured on their web site, large green leaves and fully branched. Despite having a few branches broken in shipping they are in great shape.

They did an outstanding job on my order.

I ordered 8 one gallon Thuja Green Giants in April. They shipped and were received right on time. Their condition was good but not excellent (one container was low on dirt with some roots exposed). I think they will do fine. We'll see after a year. I did appreciate all the information supplied on the web site.

I just received an order from The Botany Shop. I ordered thuga "Green Giant", 6 plants and 4 plants of buddleia. They arrived in excellent condition. I was very pleased, both at their size and the shipping. I would definitely order from them again.

On March 4th, I ordered 20 of the Thuja Green Giant Conifers from Botany Shop.com. I gave them a ship date of March 15th. They were at my front door by March 17th and were some of the healthiest plants I have ever seen. I ordered the 7-9" plants in peat pots and I would say that they are all larger than 9" and all of them have well developed roots. I am VERY impressed with the quality of these plants. I haven't yet planted them outside due to some lasting cold weather in my zone but with Botany Shop's online instructions as a guide, I have planted them in pots to await spring like weather. I will post again when I actually plant these trees but I expect them to do very well. I would recommend Botany Shop without reservation!!

Very good plants at reasonable price. I brought 10 green giants and they are growing very well. Would buy from them again.

These people shipped on time, and the packaging was wonderful. I had a question about the dawn redwood I received, and the owner called me personally to discuss it with me. He was very friendly, and he promised that if for any reason the plant didn't make it in a year he would replace it. All in all a good experience.

After visiting this company in person, I can vouch for the high quality of its stock, as well as the good care they take in caring for their young plants.

I purchased one of the plants that they offer mail-order, as well as several things that are only available at their nursery. The staff on duty that day were very helpful, knowledgeable, and highly pleasant to deal with in person.

I ordered 5 quart size Green Giant plants last fall. I'm not sure if I planted them too late or if our hot/cold winter burned out the young plants, but 3 didn't make it. I wrote to them asking only for advice on what to do to prevent it from happening again and they offered to replace the damaged plants at 1/2 price. Very courteous and they are loyal to their customers...both of which are rare today!