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Comments regarding Plant Ranch

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92 positives
8 neutrals
18 negatives

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RatingAuthorContent
Positive trailsendmagpie
(1 review)
On Apr 18, 2008, trailsendmagpie Doniphan, MO wrote:

I have just completed a multiple purchase with this company. I am So satisfied!!! After years of buying online and through many mail order companies I have finally found a company that delivers what they advertise, and a small company at that. Yeah. All of my trees were in terrific shape, the paper they were wrapped in was still wet, My beautiful gardenia was in perfect condition, sent with a good root-ball in soil which was still moist, my milkweed was well developed and also sent with a good size root-ball in moist soil. After having years of DOA's and returns, I will skip the others and return time and again to PlantRanch. Thanks for amazing plants and ridiculously low prices, I appreciate both. Thanks again,Mary

Positive swall2
(4 reviews)
On Apr 13, 2008, swall2 Oshkosh, WI (Zone 5a) wrote:

ordered 8 fruit trees, a cacti, 3 kiwis etc. a few didnt make it, so i returned them with a check for postage and he replaced them. so he followed what he said he would. all plants are now growing and very healthy. i paid very little and got alot, so i am very satisfied and will order again from him anytime.

Positive Sabrina1978
(5 reviews)
On Jun 8, 2007, Sabrina1978 Gibsonburg, OH wrote:

My trees and plant were healthy. Good prices, reasonable shipping rates, and he answers email in a timely fashion.



On May 20th, 2008, Sabrina1978 added the following:

Lost one plant and one tree (both I was at fault, one due to spot I put it in and the other just got messed with too much).

Still very pleased with company.
Positive aimeelea
(1 review)
On May 20, 2007, aimeelea Deer Park, TX wrote:

I have bought several plants,from this company.I have been extremely happy with this company.They were a good size,shipped well,arrived moist.No problem with any except the paw paw,which it seems I have a black thumb for. I have tried to grow them numerous times,so this is probably my fault.They have offered to replace any with problems,and have been very courteous,and responded quickly.None of my other plants have shown any weakness,or disease.They are all flourishing. This includes hazelnut,olive trees,kiwi vines,etc. aimee

Positive millpondfarm
(1 review)
On Feb 16, 2007, millpondfarm Yoncalla, OR (Zone 8a) wrote:

When the trees and plants I order arrived, the first thing I noticed was the expert and non-wasteful shipping. Bravo! The plants I had ordered came in top condition for planting. Even the few I had to hold survived beautifully until I got ready to plant them. All survived and I marveled at the value. The selection of unusual, fragrant and rare landscape specimens is great. In fact, I just paid for a spring order today. Just a tip, read the fine print carefully, and save on shipping for every order. I can't wait for the postman.

Positive blcklab
(1 review)
On Nov 1, 2006, blcklab Audubon, IA wrote:

I am a high school Industrial Technology teacher. I read about one of Plant Ranch's products-the redwood burl. I thought it would be neat to have one in my classroom so that the kids could watch it grow from the burl. I knew that this would be a neat thing for the kids to see and be part of. Budgets being what they are in schools (very poor!!!-who needs to spend money on kids and their education?? add a big note of sarcasium here!!!!) I thought I'd write to Darin about the possibility of making a donation to my school's Industrial Technology Department. Out of the kindness and willingness to help a school, he sent me 2 live burls. I put them in a plastic cut-off milk carton so that I could keep them watered. Well, since my "Green Thumb" is pretty much just a "withered ol' stump", I have to admit that I killed them. I wrote back to Darin and he will (again!!) go out of his way to replace them. I know that his product is a good one and it was not his fault that the burls met a terrible fate at the hands of this (me) "Green Thumbless" person. Therefore I truly believe that on a scale of 1 to 10 (one being the lowest possible) Darin and the Plant Ranch score a 20!!!!
Thanks again Darin for helping me help teach kids-not every company is as willing as you are to help kids-especially when it concerns the all mighty "Bottom Line"!!!!!

Positive KOricchio
(1 review)
On Oct 26, 2006, KOricchio South River, NJ wrote:

I am a "late bloomer" in gardening since becoming disabled with Multiple Sclerosis took away my "social life" and confined me to home.

Not being able to shop at local farms, I turned to the internet and was fortunate to find PLANT RANCH. Darin (the owner) has been very kind and patient in responding to my email questions (even stupid ones like "what is a ZONE") and special requests for various plants.

I love that my plants are shipped when they are ready for planting where I live! This wonderful service allows me to order ahead of time and know they will be planted at the proper time to assure good rooting and growth (see how much he's taught me??).

His prices are less than a quarter of what my neighbors have paid locally for their plants - and that's including the shipping fees! I am proud to boast that my shrubs and trees are growing much taller and fuller than their cousins across the street!

Anyone with a negative comment about Darin or his business is obviously out to smear his good name and reputation - either to sway buyers to another site or simply trying to ruin this man's business. Maybe they need to find a constructive hobby!

I am and will remain a devoted PLANT RANCH customer. I hope Darin never changes a thing!! As the old saying goes: "if it isn't broke - don't fix it".

It is rare in this fast paced world of running a demanding business over the internet, to find someone caring enough to accommodate beginners like me.

I am grateful to have found PLANT RANCH - where High Quality Products and Great Customer Service is a priority.

BRAVO PLANT RANCH - KEEP GROWING STRONG!!!..... and Thank You for encouraging me to get off the sofa and make a garden of my own ( ;~}.

Positive diorama
(2 reviews)
On Sep 11, 2006, diorama Saint Paul, MN wrote:

I've ordered twice from Plant Ranch--once for myself, once a gift order--and have been very happy with the results. The plants were healthy and well-packed, and all are doing nicely.

Positive purplehaze891
(1 review)
On Jul 23, 2006, purplehaze891 Wyandotte, MI wrote:

i have read some comments about darin and plantranch and it breaks my heart because i have not experienced
dealings. geez!! after dealing with house of wesley, darin
could do no wrong, except forgetting my phone #, lol!!
i am self employed and i have dealt with some losers and
it sure isn't easy! i am very accomodating! just say that darin more than met my expectations!!! i just ordered a large order for a sale at my home, and they were large and very healthy. darin not only filled this order
for my sale but he also added extra plants, i am having an
exotic plant sale and i am so excited because the plants
will sell!! that woman that was talking crap about getting
dead plants, well honey, i think you have darin mixed up with house of wesley, what you wrote sounds all of how
house of wesley does business. darin does business
none of that! i'm a patient person, but plantranch has
such a fast rate of delivery. he says the way it's going to
be and STANDS BEHIND IT!! if you want a business
that will stand by their product, go to PLANTRANCH,
his business services are like none other. one other
thing and i'm done. one of the most things i am drawn to
in a business is family, i have talked to his mom and
she's so sweet! did i run too long? well, it's hard to make
it short when there are sooo many good things to say!!
purplehaze891

Positive rchris321
(1 review)
On Apr 21, 2006, rchris321 Cocoa, FL wrote:

After having mediocre to very bad luck with several mail order plant companies, I found Darin and the Plant Ranch on Ebay.
I have placed two orders with the Plant Ranch. The first one was last month, and I immediatly placed a much larger second order after seeing the healthiness of the plants he sent. I received the second order yesterday. Both orders were a wide variety of plants, shrubs and trees.
From the first order, every single item I bought is doing very well; new growth is apparent on each and every plant. Some have doubled in size, or more already! There's something to be said for that in the very hot sun and recent drought conditions of central Florida. I simply followed the instructions included with the shipment, nothing more, and am getting great results.
The order I received yesterday looks wonderful! The plants were very carefully wrapped and packaged, each was still moist. All are extremely healthy looking, and most are already showing new growth. I soaked the roots overnight as instructed, and will plant it all today.
The first order arrived in less than 10 days, the second took about 3 weeks - not bad at all for the "busy season"! I worked in a nursery years ago in the north, and I DO know about the busy season! I honestly wasn't expecting it for maybe another week. So not only do they get orders out as fast as they can - they do it RIGHT - every plant was packaged with pride, nothing was rushed, in spite of how busy they are! To my surprise and delight, they even included some extras!
I highly recommend the Plant Ranch - it's the only place I'll buy MY plants from now on!

Positive mattpost
(1 review)
On Feb 26, 2006, mattpost Lakewood, OH wrote:

I would first like to say that I would not trust anyone who had a problem with this company! I had an order that got lost in the mail because of no fault of the PLANT RANCH but I called and explained what happened and I spoke with the owner who was the nicest person I have ever purchased anything from. He replaced my order quickly. When I received the plants they were packaged just the way that I would have shipped them. Mind you I purchased these plants durring the winter with the outdoor temp. being between 27 and 34 degrees. These plant were perfect. I found them easy to plant and they were just as described... actually they were even better. I am very interested in some of the other plants that they have and I can not wait to order more. as soon as I get these the way I want them. So trust me when I say that Plantranch should be the first place you should look to for qaulity plants and caring customer service.

Positive lgpaine
(1 review)
On Feb 25, 2006, lgpaine Mentor, OH wrote:

I bought a Jatropha and an Elephant's Foot on ebay, then added an Ibervillea to my order. Darin included a Lava Ficus at no charge. He waited until the weather- it's winter here- was appropriate for shipping, then shipped the plants in a very timely manner during a warm spell. Dealing with Darin has been a treat, communication has been great, and I hope to buy more plants from him again.

Positive Westwood
(4 reviews)
On Feb 16, 2006, Westwood Florence, OR (Zone 8b) wrote:

Normally Im happy with Darin ..

But right now im not so sure i should be .
I bought 2 Orange trees .. they are PONCITRUS ..
Instead of sweet oranges they are Sour and Used to make Epicac Syrup for Helping people throw up ..
looking them up i went threw several pages and they also contain Toxins .. especially the fruit and thorns ...
trifoliate is a root stock not a orange tree..
I found out threw Bragging and then sent in a picture to a citrus Group i belong too.. Talk about Heart broken ..
I called darin and left a message ..Nothing and he wont respond to ebay either
Normally he answers my calls after that he wont I emailed darin and let him know he goofed and that i know im not the
first one that told him .. he wont change his ads.. People are getting ripped off ..and about 430 are possibly going to buy Trifoliate trees that are left and believe them to be sweet oranges ..
I contacted ebay and they sent me a link to Internet fraud .,..
I used it since at 6.99 per plant and a thousand sold a yr Darin is not only making good money
but he is also ripping people off and knowing it ..
Sorry darin but my conscience says you stink now ..Tammy


On March 13th, 2006, Westwood changed the rating from negative to positive and added the following:

Darin read this and when i couldnt get ahold of him threw emails and phone calls his lines where out and there was No way he could be reached ..i didnt know this
when we finally got ahold of each other darin told me he had new helpers with packaging and sent me replacement plants ...not oranges but definatly grapefruit and awesome plants as well ..since what he had he had to go threw and make sure the employees new what was what he took them off ebay as to not make this mistake again .. Darin really does care and he himself got hurt by the comapny he trusted to by the stock from origionally .. Darin if you need anyhelp let me know i would love to help you so your not stuck with all those plants that where promised to you as sweet oranges and where misleading in the beginnings from the main seller when you picked them up as tiny little plants ..
Like in the beginning i stated normally i am happy with darin I will continue to be happy with him he is still o my good guy list and Please dont make the mistake i did get ahold of him if you can try again as 1 he is busy guy and 2 sometimes the lines go out ..Tammy
On Feb 16, 2006, Plant Ranch responded with:

"


On Feb 16, 2006 8:57 PM, Plant Ranch added:

Tammy..
I remember this problem way back last year.
I had informed you that my help had made a mistake & sent you stock we use for bonsai use. Mistakes can happen, You were nice & understanding, I refunded you money & even sent you a gift of a mini orange.
I dont understand why now you have posted this, This is a small 4 person operation. I know what I grow & sell. I am far from what you have said here... my helpers here are not always as knowledgeable as I would like them to be on plants & they do make mistakes sometimes, all I can do is offer my help to correct a problem should it happen, just as I did with you.
When we last spoke I thought everything was fine. We do still sell both & I have had another problem like yours, it was also corrected. We are human & mistakes will happen, I grow over 500 types of plants here.
Please be assured I will always make things right, Other post here show this as well..
Please call me with questions as I would like to see what this is rising from.
269-445-3212
thanks Darin"


Positive luvmyyab
(1 review)
On Nov 29, 2005, luvmyyab Kuna, ID wrote:

Being one who is still in the learning curve, this is one positive experience out of many negative in the last year. This is one company that took the time to contact me back and walk me through what I needed to do (even though there were instructions). There are many companies who sell for the money and then there are companies, like the Plant Ranch, who sell because they love what they do.

Positive wileywench
(1 review)
On Nov 29, 2005, wileywench Enterprise, AL wrote:

I just received my order from PlantRanch yesterday. I am very impressed with the size and the health of the plants I ordered. I have done orders with other companies in the past, and can honestly say that I had some reservations about this one. But after unpacking, I was amazed with the quality of the plants. All were wrapped and packaged to maintain moisture, and for protection. All were way above the size I was expecting. Many were already showing new growth!!!!!!!!!! As it was a rather warm drizzley day here yesterday, I got them all in the ground - or pots - and every single one of them looks fantastic today! No droop at all!!!
I am very very happy with this purchase and will definately be a return customer!!!!!!

Positive LunarKry
(1 review)
On Nov 21, 2005, LunarKry Vincentown, NJ wrote:

I bid on some Plumeria cuttings (5 to be exact) through Ebay and won them. I was incredibly surprised to see just how big they were, and that they were already rooted, all at an extremely fair price. I've been reading some negative feedback about PlantRanch and wanted to clear some of the air around them. When I hadn't received them as fast as other sellers (sometimes I'd get items within a week of won bids and got spoiled), I simply contacted them to ask if they'd sent my cuttings yet. They reminded me of the time frame it MAY take to get the products won or bought. It clicked in my head that it stated CLEARLY in the item description of the timeframe I could expect to receive my plants. I was patient and waited maybe a couple of days, and low and behold, there they were. Five HUGE, rooted Plumeria cuttings that I am EXTREMELY pleased with. I'm deifintely a repeat buyer with Plant Ranch. I hope this info helps some people understand that where there may be some unhappy customers, I'm quite the opposite. Thanks for letting me share my experience with all of you and Happy Planting! :o) Shannon

Positive Imperial71
(2 reviews)
On Nov 14, 2005, Imperial71 Rock Spring, GA (Zone 7a) wrote:

On October 24, 2005, I won an eBay auction for 17 dwarf burning bush plants from plantranch. I paid by PayPal, and the plants arrived on November 12, 2005. The auction stated shipping times of 1-2 weeks, or 3-4 during busy times, so the plants arrived within a reasonable time.

I actually received 23 plants rather than 17, so that was kind of a nice bonus. All of the plants were of the size described in the auction, and all had good root systems. And at less than a dollar per plant, the price was right.

Based on this experience, I would likely buy again from plantranch.

Positive Northernmich
(1 review)
On Nov 14, 2005, Northernmich Lehi, UT wrote:

I won a multiple auction from Darin on e-Bay. Everything happened EXACTLY as it was described in the listing. Once my plants arrived, I was dazed and amazed at how large they were, not to mention super healthy! The S/H was very fair, as was the final price of each item.

All the plants' root balls were securely enclosed and moist. They were all bundled together and carefully wrapped in news print for insulation and protection. They were then put into a solid and well cushioned cardboard box and sent out to me.

Being as they are a 'warm weather' plant, I was concerned about how they would do during shipment in mid-November. I was prepared to received my plants in a less-than-great shape due to their exposure to the cold temperatures during transport. However, they couldn't have been better. I am amazed at the quality, individual beauty, health and overall condition of these plants.

I have purchased plants through mail order many, many times before. Never has the product been as healthy and vigorous as these plants are. Usually, they are weak to begin with and, if I can resurect them, they don't turn out to be the nice plants that are pictured in the ads.

My experience with Darin and Plant Ranch has been nothing less than a totally pleasant experience and I look forward to doing business with him many more times in the future.

After reading some of the other comments that have been left for Darin and Plant Ranch, I find it hard to believe that I could have had such a great experience, when, in some people's opinions, he is horrible to deal with. I consider myself to be a fairly picky individual, when it comes to buying things. I have nothing, but great things to say about Darin and this company. Granted, this is my first experience. However, I have met and dealt with A LOT of people throughout my lifetime. I've learned that regardless of how hard you try, YOU CAN'T PLEASE EVERYONE 100% of the time. Unfortunately, some of the unpleasable people have too much time on their hands and make themselves feel bigger and badder by tearing others down. Now I know that some on the negatives may have a shred of truth to them, however, as far as I am concerned, Darin and Plant Ranch are reputable and worthy of my recommendation to others, as a place they can feel comfortable to spend their hard earned dollars.

Positive patcharles1956
(1 review)
On Nov 7, 2005, patcharles1956 Newsoms, VA wrote:

I am a return customer of the plant ranch. I have added many stock plants to my bonsai collection and also to my yard. The plants have always came in a timley maner and the packing was great,never dry.All plants were as discribed if not a lot better :-) with great roots and the pricing is great. I have read some of the neg postings from other and I feel this way....if you want instant landscaped yards go to your local walmart ....pay for plants that will probably die because of lack of care ( water ). I know I use to work for them. And by the way try finding a lutter walking stick plant there at wally world....good luck..... for me plant ranch is the way to go.I find that they answer there emails always and are very nice. Matter of fact I just recieved another order last week,
4 contorted locust ( second shipment of these)
4 red leaf birch
8 chinese elm
and I just orderd more of there products. And look forward to doing more business with them.I am a very happy customer!!!

Positive Claims_girl
(1 review)
On Nov 6, 2005, Claims_girl Huntington, IN (Zone 5b) wrote:

I have bought plants from several internet gardening sites and have found PlantRanch to be the absolute finest site on the internet. So much so that in the past several years I only buy from PlantRanch. Their selection is unbelievable. Their service is top-knotch, and they never hesitate to drop what they're doing to educate a customer on proper care, planting, or propogation questions when you call or email them. PlantRanch definetly gets my 2 green-thumbs up (and my gorgeous yard proves it).

Positive slooptom
(1 review)
On Nov 5, 2005, slooptom Mount Vernon, IN wrote:

Just a few words to relate MY experiences with Plant Ranch.
This is a list of things I have purchased from PR and all have been received in good shape and considerably larger size than the exact same kind of plants from major catalog sales nurseries, as well as sellers on eBay.
All the plants I ordered from PR were sent in less than 10 days and all are growing. I didn't order anything in the heat of Summer,just asking for trouble there. Bad time to plant/set out as well. I have had no occasion to test PR'S replacement policies as all plants have been 100% satisfactory.
Prior to my first purchase from PR, I had never heard of or had any contact with PR at all. My Paulownia trees from PR were so much better than the six,yes,six others from three different places, I then bid and bought the remaing items on my list. Again I was not disappointed in the plants I received.
As for people complaining about return shipping, I was told by a major catalog nursery,when only 7 American Arborvitae trees survived out of THIRTY-FIVE! I would have to dig up ALL of them and return them along with my original invoice to get a replacement shipment.
On a more positive note,two very small almost dead Paulownia trees from a Michigan catalog nursery were replaced very quickly and with no returns asked for or any hassle at all. However, Plant Ranch's Paulownias were and are four times as big and already growing nicely and I have just got the dormant replacements that I had originally ordered BEFORE my first order from Plant Ranch.
I won't know anything for sure on these till they break dormancy, If they do.
I just came across this site on a link supplied from a fellow member of Garden Web Forums and felt I should relate my experiences with this seller. What else can I say but I am totally happy with my purchases and the whole buying experence from this seller. Until I have any problems that can't or won't be resolved I'll continue to shop this seller when I need something.
twroehmAThotmail.com



Sept 07 2005 Two Paulownia trees
Oct 08 Two Pink Jasmine Vines
Oct 10 2005 Three white Jasmine vines
Oct 12 2005 Five Burning Bush Plants


On January 15th, 2006, slooptom added the following:

Jan,16,2006, I have once again ordered a few plants ,trees actually, from Plantranch. All of them arrived quickly and although,bare root and winter dormant, all were green and freshly-dug and fully viable and healthy. I have no doubt the two Hybid Willows ,the Golden Weeping Willow and the Mimosa tree will grow nicely.
p.s. the plants mentioned in my first post are doing just fine!Thank you,Darin.
Positive afghanhounds
(1 review)
On Nov 5, 2005, afghanhounds Boone, IA wrote:

I am absolutely thrilled! Thrilled I tell you...THRILLED!! I ordered a large variety of plants and trees and knowing I had to wait for certain items to be dug later than others I sent an email with the list of items I purchased asking approximately when I could expect shipment and they responded promptly with an estimated time frame and my package arrived the day I expected it. All plants were properly labeled and nicely packaged. All plants have strong healthy roots and fresh green foliage (except for those that are dormant of course). I am just tickled with my purchase and you can be assured that I will be a life-long customer of Plant Ranch. The value and customer service is outstanding. I am very pleased indeed!

Positive kewlmama
(1 review)
On Jul 28, 2005, kewlmama Orlando, FL (Zone 9b) wrote:

I have nothing but GREAT things to say about Darin and the Plant Ranch!!! I had a couple of issues with two of the Plants, but I called their number and found nothing but PROFESSIONALISM and COURTEOUS attention!!!! The plants have been replaced and a t-shirt added! ~~ I think that sometimes people want to assume the worst and forget how to be human !!! I have a fatal disease that at age 39 caused a stroke, that robbed me of the use of my left side and has diminished all quality of life, it will lead me on much sooner than I had ever planned. ~~So, now I look for things in life that are truly important ! Each time allowing for the benefit of the doubt and choosing my battles wisely and handling each with integrity. I have found that this often resolves the issue without the anger and stress!! ~~ My point is ~~ Life is often too short for Drama ~~ Take it easy and tread lightly ~~ Be good to others, and better to yourself ~~ This is the legacy I want to leave behind me ~~ so that each time one of my family members go out into my gardens they will be able to find beauty and remember me there ~~ All the best to each one of you !!! ~~Sandy~~

Positive libran1003
(1 review)
On Jul 27, 2005, libran1003 Brick, NJ wrote:

I had NO problems with Plant Ranch via eBay at all. One plant was a little wilted (the Elephant Ears), but all it took was one week and it came alive. It will take awhile for this plant to grow, but I have nothing but NICE things to say about his site. The Mandevilla is about 6" tall already and the Bird of Paradise is, too.

Keep up the good work!! :-)

Positive thestopnshop
(1 review)
On Jul 15, 2005, thestopnshop Rockaway Beach, MO wrote:

In June My Husband And I found The Plant Ranch Through eBay. We have 2 Huge Lots that Needed Some Colorful Foilage.
We Were VERY Impressed With Their Prices and Excellant Descriptions Which Helped Us Determine What Would Do Well In Our Area.

When Our Package Arrived We Followed Darin's Planting Instructions and Most Everything Took Well, and a Couple Plants Did Not.

We Emailed Darin To Find Out if we Could Get Replacements And to Also Find out if Perhaps Those Couple Tree's - Plants Would not be Wise to Try again and to Perhaps try Something Else that Would do Well here In Southern Missouri.

Darin Sent us his 1-800 Number and We Discussed Our Questions. He Was VERY Informative and VERY Helpful...
In Fact He Told us to Send him an Email with the Tree's and Plants we Would like and he Would get Them out to us Next week.

He even told us about a new variety of Variegated Weeping Willow That They Were Getting and Offered To Send Us one!

That was very thoughtful......Thank You Darin!
We Cannot Wait To Get It and Be The First To Have One In
Our Area!!

If you are looking for a GREAT Place To Purchase Beautiful Tree's And Plants.......
THIS IS THE PLACE!

Thank You....
Pamela And Ron Ehlers
Merriam Woods, Missouri 65740

Positive MacLaren
(2 reviews)
On Jul 8, 2005, MacLaren Gadsden, AL (Zone 7b) wrote:

The only semi bad part of my 3 seperate experiences with PlantRanch are slow shipping times. I completely understand, though--considering this is a family owned business.

I have bought several things from this company and EVERYTHING has flourished:
5 Burning Bush
1 Fig Bush
4 Gardenia Radcans
2 Mock Orange
1 Sugar Cane
2 Weeping Cherry Trees

I always got very prompt (within 24 hrs) email responses when I had a question and all emails were concise and polite.
I will continue to do business with PlantRanch.
I wish they had a tree I'm looking for : Hakuro Nishiki standard. It apparently is hard to find in Standard form---but I'm sure, with time, they will add it to their great variety of plants.

I would recommend this company to my friends (and have).

Positive cgiordano
(1 review)
On Jun 14, 2005, cgiordano New York, NY wrote:

I purchased about a dozen or so plants from Plant Ranch through eBay last month, all of which exceeded my expectations and, in spite of the hostile efforts of a sneaky squirrel, are thriving gloriously. As a result I have a bunch more goodies from them on the way. The Plant Ranch selection is vast and ranges from ordinary to very extraordinary flora of excellent quality at unbeatable prices. I am now finding it possible to guiltlessly pursue a gardening hobby that leans toward the unusual!
I have gotten prompt and pleasant responses, both by phone and email, when I contacted Plant Ranch with questions. Overall, I am a very, very satisfied customer!
The info posted on the Plant Ranch eBay item pages was invaluble in my being able to select a bunch of plants that are perfect for a difficult location (an extremely hot NYC rooftop that bakes in the sun).
About the time I expected my plants to be arriving, I emailed Plant Ranch about concerns that my plants might possibly get stuck in the mail (I've had mailing problems in the past). Plant Ranch responded promptly, alerted me to the fact that they were swamped with orders and provided an alternate e.t.a. for the plants. But they beat their own deadline (the plants arrived 2 days later) by nearly 2 weeks and, even though I didn't feel I had to wait overly long for my order, there was a nice note enclosed with a discount coupon thanking me for my patience.
The plants all arrived very nicely packed and looking healthy. I wasn't able to plant them for about 5 days, so I simply followed the enclosed instructions for such cases and had no problems at all.
In one instance, I had some questions about my waterlilies and called Plant Ranch. Darin took my call on the spot and very pleasantly gave me plenty of good advice and reassurance.
Although I found myself wishing that each plant arrived with detailed planting and care instructions, I honestly don't believe this is particularly reasonable on my part...I certainly never got anything of the sort when I've physically shopped at a nursery location to buy plants. In fact, the eBay pages provide quite a lot of planting and care information.
Whether you're looking to pick up an old garden standard or in the mood for something new to tickle your horticultural fancy, I recommend Plant Ranch without hesitation!

Positive gardenshaman
(1 review)
On Jun 14, 2005, gardenshaman Butler, MO wrote:

I discovered plantranch on eBay and I've thoroughly enjoyed my dealings with them. I feel their prices are very reasonable and, though the plants were small - they were VERY healthy!!! I prefer to buy smaller plants as I find they are easier to establish and produce a healthier plant in the long run. Communications with them have been excellent, they've always been friendly and informative and I hope that my relationship with this company flourishes and becomes as strong and vibrant as the plants I've purchased from them.

Positive 407dm
(1 review)
On Jun 3, 2005, 407dm Bridgewater, IA wrote:

Great to work with. Fast shipping and even got extra stuff.
thanks

Positive alme12
(2 reviews)
On Jun 3, 2005, alme12 Orlando, FL wrote:

I have dealt with Darin, and his crew for well over a year now, and I can say NOTHING but wonderful comments about his Plantranch business. As a "newbie" ebayer, I make some bidding, paying and just about every mistake that one could make with out ANY repercussions at all. I was forgiven, and even given extra plants. I have spoken to Darin on the phone and had him talk me through things, and NEVER was he curt, angry, or left me to believe that I was as dumb as I was...I am still learning, but with gentle patience, Darin has even talked me through other ebay problems. I always send a A+++ as soon as I pay for my plants b/c I have NO doubt that I am gonna get my money's worth and then some..... I have gotten extra plants, something "new" to try, all in the name of a wonderful business person. I have also dealt with Tracey,an employee there, and I know that she shares Darin's love of people and plants. I have read some of the neg feedback on the ebay website, and again here, at this site, and have to believe that the people who say these terrible things have no self-esteem of their own, and therefore can NEVER be satisfied. I feel very sorry for them, and hope that someday, they will feel good enough about themselves, that they can give their fellow man/woman a break, and not expect total perfection. Which of course is totally impossible anyway. I will continue to be a faithful and happy customer of Plant Ranch, and know that things will settle down soon, and Please think before you write....words can never be taken away, and really do hurt more that "stick & stones".
And, as for Darin, and his employees, all I can say is "keep up the good work" and this too shall pass. May your plants get rain and sun in the proper amounts when you need them, M.E.

Positive wvg
(1 review)
On May 25, 2005, wvg Libertyville, IL wrote:

I ordered 5 red elephant ears and 1 hardy cactus on E-Bay in December to be delivered by May 1. I let it go until I contacted by the middle of May. The package finally came. Was I diappointed! The cactus was an unrooted cactus blade. The elephant ears were nothing but little plugs. All that for a little less than $30.00 including postage. I contacted them and received word that I could return everything. Apart from the lack of quality, there is the isue of deceptive advertising. The outfit reminds me of some companies that are no longer here, but resurface under another name. Buyer beware!!!


On June 21st, 2005, wvg changed the rating from negative to positive and added the following:

Darin followed up my negative experience and made every effort that I was satisfied. I appreciate his concern for his reputation. I suggest that if you have a neutral or positive experience, you follow it up with Darin. He is a reasonable person.
Positive wattru
(1 review)
On May 25, 2005, wattru Frost, TX wrote:

Took about 4 weeks, but worth the wait. All plants were extremely healthy looking and started growing immediately. I will be doing more business with them, I'll just start ordering a little earlier next year.

Positive bentleygardens
(13 reviews)
On Apr 10, 2005, bentleygardens Locust Grove, GA (Zone 7b) wrote:

My experience has always been very positive with plantranch. They are the #1 seller on ebay, I ordered a kwansan cherry from them 1 year ago and it is blooming like crazy.2 gold weeping willows, ferns, lilacs, the list goes on and on. Don't hesitate to buy from Darin, his products will fit any yard anywhere, thanks Darin keep up the good work!

Ed

Positive dmac085
(42 reviews)
On Apr 10, 2005, dmac085 Greensboro, NC (Zone 7a) wrote:

I've ordered twice on eBay, mainly for a friend who needed some small trees and shrubs for a new piece of property. I was a little surprised because the weeping cherry tree was just a stick and the 5 dwarf lilacs were scraggly. I ordered in mid to late fall and frankly didn't feel like planting anything so I kept the bareroot plants wrapped and damp all winter where they proceed to sprout and leaf out! They may not make it outside but not due to anything Plant Ranch did. I just recieved an order of jasmine and honeysuckle, both are in great condition...small but very green and sending up shoots and leaves like crazy. Bet I'm gonna plant these this time!

Positive VA_Gardener
(9 reviews)
On Jan 17, 2005, VA_Gardener Glen Allen, VA wrote:

Ordered and received 5 golden leaf hops plants. Plants were packaged well, in great shape upon arrival and shipped quickly. Great prices on their plants too. A good company.

Positive MitchF
(23 reviews)
On Jan 17, 2005, MitchF Lindsay, OK (Zone 7a) wrote:

Great place, small plants but at good prices. The web site is a little high price but you can buy now on EBAY for less much less. I have ordered several times and they are always great.


On April 12th, 2005, 75154 changed the rating from positive to negative and added the following:

Well spring is here and about half of the plants are still alive but they are still small - only a few leaves each. I will spend more this year and get better plants. Not worth having to fill in holes where they died or wait for years to get them going.
On June 12th, 2005, 75154 added the following:

Everything is dead .... I have plants from 10 diffrent places in my yard all from this year and they are the only ones to all go - sure one or two from here and there but nothing like this. I sent an email to them about the issue and asked for replacements nothing. I sent another email to ask about a new order (a ploy just to see if they were really just putting me off or if they did not want to refund or replace) they responded within a few hours! I had plants from them for the last several years and they are fine it is just the newest shippment - they sent out dying plants and they died. Now I am out for a bunch of dead worthless plants.
On June 12th, 2005, 75154 added the following:

I just read what Plantranch wrote back to my problems - I have sent emails to them and they are not answered. I am in the Deep South and by April 12 my yard was in full bloom - I set my garden out in March! LOL this guy is a riot.. .. really sad to seeing that I have had several orders just the last one went bad.. sad to they do not want to answer their emails about replacements just for new orders.
On June 13th, 2005, 75154 changed the rating from negative to positive and added the following:

After several emails the misunderstanding was cleared - he is reshiping all plants again. I trust they are going to be great and am changeing to positive I expect shipment in the next week or so I will post how they get here - but I already know what I am looking for! Thanks Mitch
On Jan 17, 2005, Plant Ranch responded with:

"


On Apr 12, 2005 9:24 AM, Plant Ranch added:

we have a yr warranty. FREE replacment. We try very hard to make sure everyone is pleased but the old saying goes you cant help people that wont allow it. a simple phone call is all it would have taken.


On Apr 12, 2005 9:26 AM, Plant Ranch added:

I also find this odd...... "Well spring is here and about half of the plants are still alive but they are still small - only a few leaves each" ......does anyone else understand that plants do NOT grow during winter? so yes they would still be the same size that was stated on your purchase & that was sent. along with some leafing out at a later date.
"


Positive dottik
(10 reviews)
On Oct 7, 2004, dottik Oakland, OR (Zone 8a) wrote:

Purchased a shrub and several trees on eBay. Great price, very quick shipment and the plants are substantially larger than expected. Have been pleased with all my purchases from this company. May they long be in business!

Positive Heatherweh
(8 reviews)
On Jun 25, 2004, Heatherweh Fredericksburg, VA wrote:

I just recieved my first order from Darren at Plant Ranch and am pleased to say that they are in great shape! The shipping was slow and though I had e-mailed to request a ship date, the only reply I ever got was to allow two weeks for shipping. I believe it took closer to three weeks, but it was well worth the wait. I had ordered about 21 items and about 19 items were delivered. I will write back and request that the other two items be sent now, wish me luck! The trees, flowers, and shrubs all had good root systems and were green and leafy or at least showing buds. Would definitely recommend to the patient gardener.


On June 26th, 2004, Heatherweh added the following:

In continuation- Darin was very nice in his e-mail and agreed to send my plants immediately with an extra for the trouble! Good plants and good service at reasonable prices. :-)
Positive ShugahPop
(6 reviews)
On Jun 19, 2004, ShugahPop Garner, NC (Zone 7a) wrote:

I dont order online much, and have been just plain ripped off on the few things I have ordered from some folks, ie TYTY Nursery, but The Plant Ranch has been my BEST experience with trees...
everything I received was healthy, but 2 things, I think was the POffice's fault .. anyways they were replaced as soon as I let them know about them dying...
I will ALWAYS feel safe and happy about ordering anything from there..
A+++ in my book...

Lexy

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