Comments regarding Treloar Roses Pty Ltd

I Have purchased Roses twice now from Treloar Roses.
First order had no problems but the second order has left rather a sour taste..
Roses were received but one had a lot off stems cut backs under the bud union decided wait and see, in the mean time the accound was payed quite quickly..
Months later i receive the account again as still outstanding, contacted Treloar Roses to be told that they have no record of payment !!!!!!!!!!
This account was paid by Bank transfer and they sent me the bank details..
After a frantic search the statement to my Credit Union for the month of payment was found and sent to them. Received responce all fixed now not impressed at all!!!!!!!!!!
Back to the last order and the sus rose well the prunings under the bud union were understock removal gone wrong and growing well to top it off it is throwing root suckers this really makes a good standard rose OH! yes several others are growing root suckers all are standards..
Yes still waiting for a response...
Cliff Kerr
NSW