Comments regarding Rollingwood Gardens (Daylilies by Jeff & Elizabeth Salter)

Large plants that are healthy. Fantastic new introductions. Good customer service when they accidentally shipped the wrong plant they let us keep the wrong plant plus sent us five fans of the proper plant (a brand new intro). We will continue to be loyal customers.

How a company treats a customer BEFORE they know how much you're willing/able to spend with them seems to be the most accurate indicator of excellence, based on my experiences, and Rollingwood passed the test with flying colors!

I always purchase just a few plants initially, when trying to determine how a business treats its customers, and my experience with Rollingwood was excellent: the plants they sent were huge, on schedule, precisely as ordered, and the bonus was very generous. Additional orders surpassed my expectations, a lost plant was cheerfully replaced with a magnificent specimen, and communication was excellent. Their garden manager, Susan, is a GEM, and is very responsive to customers. My first experiences with them were so good that, for the past 2 years I have had sight-unseen, standing orders for all their new collections, and continue to be Exceptionally pleased with everything I've received from them. They give "Buy With Confidence" a new meaning.

I've ordered from Rollingwood for several years. I have always been extremely happy with the plants which they sent. In almost all instances, they sent multiple fans instead of the double fans which I ordered. I plan on submitting another order to them just as soon as I get the 2002 catalogue.

Have been a regular customer for 3 years. Plants were always received in excellent condition and were true to name. One did die - probably my fault, but was cheerfully replaced. Plants received have been very large and new intros are often double fans. Very generous bonus plants. I do wish they had a web site though.