Comments regarding Southmeadow Fruit Gardens (Grootendorst Nurseries)
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Comments:
Rating | Author | Content |
Negative | Conlin17 (1 review) | On May 28, 2021, Conlin17 Shelburne Falls, MA wrote: Buyer beware. Paid $185.13 for 6 trees December 2020, check cashed Feb 2021, no receipt or communication regarding the order until I emailed them on April 26th. SMFG did not provide confirmation of order received, just a promise that my shipment would be mailed that week. A month later no trees yet. I follow-up through email, no response. Asked for an order cancelation and full refund on May 20th. Called them on May 28th after no response and was considering getting my bank involved. I was told that due to a pumphouse fire, SMFG did not have time to communicate with customers and they were too busy with the many orders they were processing. I was also scolded for sending an "illegible email" which I found out was actually the gentleman mistaking an @ symbol for a "C" in my email address and thus getting the bounce back message indicating an invalid address when he tried to reply... meaning SMFG could see I wanted a refund. Then I was told SMFG shipped my order on May 25th (5 days after I requested an order cancelation). To boot, only 4 trees were shipped and they chose to upgrade me to older trees (which are more expensive) without confirming with me. When I asked if there was a refund associated with the partial order he said yes, for $8. So this basically means that they chose to spend more of the check I sent them for fewer trees without communicating with me first despite giving them my email, phone, and home address multiple times. Where I'm from this is considered stealing. Sorry about the fire, but if you have a business, run it. |
Negative | audreyjc (1 review) | On May 17, 2015, audreyjc Carrier, OK wrote: Posted on May 3, 2015, updated May 17, 2015 On May 17th, 2015, audreyjc added the following: It took this post to get a phone call regarding my order, I stand corrected April 2013 I ordered berries, Peter told my husband he would refund my order if I would remove my "hurtful post". I thought about it and decided no. Non existent communication from his company, no response to emails inquiring about the order, I could have been more understanding about failing crops with better communication and updates. By the time I figured out I was not getting my order 2013,2014,2015 I could have ordered elsewhere. |
Negative | brianog (4 reviews) | On Jul 21, 2013, brianog East Sandwich, MA wrote: I ordered red currants from this company. They arrived dead. I never contacted them about this, but I never ordered from them after that. |
Negative | Historical_land (1 review) | On Aug 9, 2011, Historical_land Standish, MI wrote: Posted on May 26, 2011, updated August 9, 2011 On August 9th, 2011, Historical_land added the following: I received my order ONLY aftef writing a negative comment on this forumn regarding southmeadow fruit gardens. An extra apple tree was added to the order. The trees were not the size i ordered which were to be of fruit producing age. The trees ranged from 8 inches to 4 ft.maximum. After wasting a year of my time getting the order i gladly accepted what was sent. Unfortunately, it did not end there i received a certified letter from SMFG this past week regarding my negative rating on this forum. It pretty much put the weght of his company's reputation on my negative rating? I have now forwarded all correspondance to my attorney. The positive post by Ashmeadskernel the day following my negative rating calling my post fishy...there isnt an apple tree in the world worth this hassle..i received my trees. I will not order from this company again...I also will not be "bullyed" in to changing my negative experience with SMFG to anything but what it is. As other customers have posted, pick your order up or if you must order online, documemt everything...there were 60 some negative ratings prior to mine, i find it hard to believe i'd be the sole reason his company was having business difficulty. The certified letter i recently received regarding this negative rating not being changed leaves a very bitter taste...he has a beautiful catalog i'll give him that. |
Negative | BStickney (1 review) | On May 20, 2009, BStickney Woodville, AL wrote: Where to begin: with their obfuscation, disorganization, fraud, or manipulation? Let's just say that they take your money, admit they have the money and say they'll send your plant, and then they deny that the order exists. On May 20th, 2009, BStickney added the following: P. S.: When I called the Attorney General of Southmeadow's state of Michigan and asked if they had had similar complaints about Southmeadow Gardens (Gootendorst Nurseries), the worker responded, "Ooooh, yes," as if she were weary of numerous complaints and knew what was coming with my call. I said, "...A lot of complaints about them?", and she said, "Yeah." And I read the sympathy for Peter, but he's the only contact I have had there. That he blames a former worker no longer around to defend herself does nothing to make me have confidence in him or his disreputable business. |
Negative | kvrijmoet (1 review) | On May 17, 2008, kvrijmoet Pawling, NY wrote: I ordered three trees and a catalog. the order never arrived. I left messages and sent emails. Once I got Judy on the phone at 4:55. She told me that they close at 5 and to call back on Monday. When I pressed her since I had her on the phone, she made a hostile remark and slammed the phone in my ear. The following Monday we spoke, she pretended not to remember my order after we had gone over it twice before and then said she found it and that it had shipped. After another week, I tried back again and there was no answer and no machine. I thought maybe I was a little nuts because I couldn't grasp that I was being ripped off. Now that I found this website and the posts, I understand that they're unscrupulous very sad people. |
Negative | SoWestGardener (1 review) | On Apr 4, 2007, SoWestGardener Colorado City, CO wrote: We ordered fruit trees from Southmeadow Fruit Gardens in January of 2005. At that time, they did not accept credit cards so we sent them a check, which they cashed in March 2005. Our fruit trees were supposed to be shipped in the spring. By mid May, when our trees hadn't arrived and we hadn't heard from them, we started trying to get in touch with them. They never returned our many phone messages or e-mails. We finally contaced the Berrien County Prosecutor's office. They took our information and said that a deal was being worked out between the State Atty General's office and Southmeadow on behalf of all the people who were "taken" by these people. Southmeadow would have to refund the money or deliver product, advertise an accurate phone number on the web site, as well as accept credit cards. A woman from Southmeadow called my husband today to get our mailing address to send a refund check. (Uh, it's on the check you cashed and the order form that accompanied it!) When she had the information, she said, "Okay, you'll get a check." He asked if an apology was forthcoming. She said, "That will be with the check." |
Negative | riopanplus (1 review) | On Nov 29, 2006, riopanplus Ogden, UT wrote: In March of 2006 we order a few fruit trees and to this day have not received them!! Like the others, we called and called, left emails, tried over and over to contact the company and they finally answered after all these tries. They said the trees had been shipped on such and such a date. Well we told them we never got them and they said they would refund us. THEY NEVER DID!! THEY ARE BIG FAT LIARS!! DO NOT DO BUSINESS WITH THIS COMPANY!! FRAUDULANT!!! I am pursuing the Better Business Bureau to see if I can still get a refund. |
Negative | prairiestar (1 review) | On Oct 11, 2006, prairiestar De Soto, KS wrote: My husband was familiar with the company as being a reputable source for heirloom apples -- twenty years ago, under the current owner's father. Those days are lonnngg gone. My feedback may be delayed -- but is still valid, and confirms every other negative posting against this company. DO NOT DO BUSINESS with them! |
Negative | morganna (1 review) | On Jun 7, 2006, morganna Bloomsbury, NJ wrote: Two months ago I sent a check for 302.58 to Southmeadow Gardens for 12 fruit trees. To date, no trees, and no refund. They owners never answer their email or phone messages. I am going to take the advice of others and contact the proper authorities. I really regret trusting this company, and sure wish I had seen this website before ordering. |
Negative | kaiapit (3 reviews) | On May 21, 2006, kaiapit Hollister, CA (Zone 8b) wrote: A big rip-off. When I checked about my mail order, I was advised that they could not ship to California (other suppliers do), and that they would return my cheque. Needless to say, the check was not returned, nor was there a refund. My subsequent letter (which included a SASE) was ignored. |
Negative | gregoryzaretsky (2 reviews) | On May 20, 2006, gregoryzaretsky Pittsburgh, PA wrote: In the spring of 2002 I ordered several berry bushes for almost $300. Eventually a card arrived in the mail saying that I had ordered too late. However, I have never received anything at all. |
Negative | adksam (4 reviews) | On Mar 31, 2006, adksam East Berne, NY wrote: I ordered in spring 2002, and received a card in the mail months later saying I had ordered too late, but the items would be back ordered. Called spring 2003, and was told they would be shipped soon. Never received, no return to several calls & E-Mail. Since it was only about $50, I gave up - especially after reading comments here. For heirloom apples - try St Lawrence Nurseries - very reliable. For currants & gooseberries - Whitman Farms offers many, though I've never ordered from them. For other wierd stuff - One Green World, Raintree Nursery, and Forest Farm are all very reliable. Good luck to all trying to get money back from Southmeadow. |
Negative | DianaR (4 reviews) | On Mar 29, 2006, DianaR Caldwell, ID (Zone 6a) wrote: This is so sad. I have ordered from Southmeadow for over 25 years with great results. However 2 years ago we placed 2 orders. I am so glad that we received our apple trees. I love my Ashmeads Colonel and Cox's orange Pippen. But we never received our gooseberries and grapes. I'm glad it was only $100 worth. We have made many phone calls and had many promises. But nothing ever came through except more excuses. What is so sad is I can't find the gooseberries anywhere else. This is like losing a good friend. |
Negative | james67 (1 review) | On Mar 13, 2006, james67 Millersburg, OH wrote: I had done business with this company for a number of years prior to 2003, and never had any problems. However, in the spring of 2004, I placed an order of $175.00 for apple, pear, and plum trees, and also an illustrated catalog. They cashed my check with great promptitude, and that is the last I have heard from them. I have made numerous efforts to contact them by phone and e-mail to no avail. This bunch of shysters bears no resemblance whatsoever to the operation it used to be. Stay Away! |
Negative | kurtju (1 review) | On Mar 11, 2006, kurtju North Bend, WA wrote: On 2/23/2005 I ordered 4 pear trees at $28.50 each plus 15% shipping for a total of $134.52. I was referred to SMFG by and article on fruit trees in Organic Gardening which listed SMFG as a source. At the end of March I called the company to find out an estimated delivery date and after multiple phone calls and messages finally spoke to Judy who said the shipment had been delayed because of being shut down by the Ag. dept. for an infection in their stock but were scheduled to reopen the 1st of april and my trees would be shipped then. By april 20 I still hadn't received my trees and again after multiple calls over several days I again spoke with Judy who stated they were shipped but that they were having trouble with their new shipping labels falling off so that must be what happened to my shipment. She promised to resend the order and to call me when it shipped. The trees never arrived and the phonecall never came. By the end of May I decided all I wanted was a refund and multiple phone calls and messages left later I finally again spoke with Judy who said she would send the refund as soon as the person who did that returned from vacation. Weeks passed with no refund check. By mid summer I was calling almost daily trying to get hold of someone there and finally some other person who said they shared a business line with SMFG answered and stated thet SM was closed for the season. On March 24th, 2006, kurtju added the following: 3/15/2006- 2 days after I submitted complaint forms to the MI Attorney General Consumer Protection, BBB, USPS fraud investigations and Berrien County prosecutors office it seems SMFG finally learned how to use the telephone. I received a call (the first call from them in over a year) with further excuses as to why I had not received a check and assurances that a check would be in the mail that day.The person stated that she was going to the post office within the hour and that she would send it priority mail. Needless to say I was skeptical. SURPRISE! Fully one week later on 3/23 I received the check---in a plain envelope, unsealed(apperared as if it had never been sealed) with no return address. So much for priority mail. I guess they have their own priorities which include ripping off the consumer until they get caught and then trying to lie their way out of it. It's a shame that the only way to get them to respond is through threats. My complaints stand with the various agencies and I will cooperate fully with them if they wish to persue these ongoing issues. I'm happy to have my money back(we'll see if the check actually clears) but I would be even happier if this business were put out of business. |
Negative | foxb (1 review) | On Dec 29, 2005, foxb Esperance, NY wrote: Ordered catalog |
Negative | foxtrailfarm (1 review) | On Jun 14, 2005, foxtrailfarm Goshen, IN wrote: On March 17, 2005 I placed an order with Southmeadow for 6 heirloom bearing age apple trees for which I paid $201.78 by check. As of today, June 14, I still have not received my trees. The few times I was actually able to contact anyone there by phone, all I received was a litany of excuses and reassurance that the order had been shipped ( three different shipments were attempted according to Judy at Southmeadow) all by US Postal Service. When I suggested Judy use my UPS account to send the trees she stated that UPS would not pick up at her business because it was too remote (simply not true according to my conversation with my UPS account rep). I even offered to drive up to their location to pick up my order but Judy was evasive about a time and date to do this. Finally in mid May, in utter dissapointment, I requested a refund. Judy assured me she would send what trees were available and a refund check. Weeks later neither had shown up. Efforts to communicate with Judy at Southmeadow have been unsuccessful as most times there is no way to leave a message on their answering service and on the rare occassions when you can leave a message it is never returned. Frustrated and disgusted, I found help in Tom Maiz at the Berrien County prosecutors office. (Thanks to the information in this forum). Tom was extremely knowledgeable about this company and their history of taking people's money. Tom was able to get Judy's attention and we eventually got on a conference call with Tom Judy and myself. Judy has promised to express mail me a refund check today. I'm not holding my breath based on a string of past broken commitments. |
Negative | kzozkum (7 reviews) | On May 10, 2005, kzozkum Emmitsburg, MD (Zone 7a) wrote: I placed an order with Southmeadow Gardens for over $900. worth of trees in October 2004 after surveying mutliple websites that recommended them as a good source for vintage fruit trees. Unfortunately, I did not find the Garden Watchdog website until January and my heart sunk after reading the horrible experiences that people have had with them. They had already cashed my check (why did I pay by check??!!), so all I could do was wait. |
Negative | takenbadly (1 review) | On Jan 24, 2005, takenbadly Oberlin, OH wrote: I've been trying for over a year to get my money back from Southmeadow Fruit Gardens, dba, Grootendorst Nurseries, Inc. They took over $250 from me. If only I had looked at this web site first. However, I was a longtime customer with the former owners and I had good results when Theo. Grootendorst and Robert Nitschke were involved. How sad to see this company destroyed after all that had been accomplished by these two great fruit pioneers. |
Negative | elwoodzeus (6 reviews) | On Aug 31, 2004, elwoodzeus Saint Mary, MO wrote: placed order for fall delivery of a moonglow pear called to check on progress of order. They said they had just begun digging stock and it would be sent when digging is over. Winter came and went... no tree...spring..no tree...called....sent written request for refund....nothing.... finally in the fall(though a year late) I finally recieved my moonglow pear tree. never again despite their listing of many interesting varieties. |
Negative | StocktonGarden (1 review) | On Jul 26, 2004, StocktonGarden wrote: I placed an order in October 2003 for over $200 worth of fruit trees, plus the catalog. After numerous attempts by email, telephone and letter to resolve this with Southmeadow, by May 2004 I realized Southmeadow was not going to ship the trees nor refund my money. I finally filed a comlaint with the Michigan Attorney General's Consumer Protection Division, PO Box 30213, Lansing, MI 48909 and am awaiting resolution as of late July. Something is terribly amiss with this company..... |
Negative | vmarvick (1 review) | On Jul 19, 2004, vmarvick wrote: I found Southmeadow Fruit Gardens via the Internet while doing a search for heirloom apple suppliers. In mid-March 2004, I sent a check for $243 along with an order form downloaded over the Internet. I did not receive any confirmation of my order, and have never received any trees. |
Negative | michaelpc (1 review) | On Jun 27, 2004, michaelpc wrote: Broken Heart |
Negative | jlevans (1 review) | On Jun 19, 2004, jlevans wrote: I sent these folks an order and check for $349.00 in January 2004. The check was cashed but the order was not confirmed. I expected arrival in late March/early April. I called the first time in mid March and was told that shipping was just starting for the East Coast. I called in April and after several busy signals I talked to a woman (same voice who has answered the phone each time). I was told everyone was out to lunch and to call back. When I called back no one was there. Left message and received no return call. I've have called 6 or seven times since then and either left a message or talked to the woman who told me that that the computer was down, that the electricity was out in the whole town, that my trees would arrive in a week, in three days. That my trees had been shipped and returned damaged and that they could send them again or that they could refund my money. Each time she is very sincere and creative. I will not let this matter drop even if I never get my money back. |
Negative | gizzardj (2 reviews) | On Jun 4, 2004, gizzardj Franklin, TN wrote: My experience with this company has been much like the others expressed here. I only ordered one tree back in Febuary and my check was cashed within a week of my sending it. By mid-April I had not received the tree and still haven't nor have I been able to get a refund. I have called this company at least a dozen times and have actually gotten through to a live person four times. Each time there is an excuse - the lady that handles that is out sick, the power is off and the computer won't work, the phone system has been down, yada yada. And each time I am told that someone will call me back tomorrow. Stupid me actually believed that the first three times. I have reported this company to their local and regional BBB but am beginning to wonder if those organizations actually exist since I have yet to get any response other than an email confirmation from them. And speaking of emails, the lady at SouthMeadow says they don't read their emails and that's why they never responded to mine. I guess I will have to write off my $32 to continuing education. |
Negative | LarryD (2 reviews) | On May 19, 2004, LarryD Jasper, IN wrote: Note my comments to the postal inspector. |
Negative | cebula (1 review) | On May 11, 2004, cebula wrote: I order over $150 worth of tress to be delivered in early April. Of course no trees came but the checks were cashed. TodayI called southmweadow and someone actually answered the phone. After 58 attempts !! ( No one answers my email or faxes or ususally answers the phone . So I reported them to the Attorney generaals in my state and in Michagan.) I asked about my order and was told that it shipped this morning. But I was told that it also shipped "this morning" about 3 other times. I was told I should refuse the trees if I no longer want them and then i will get a refund. Now do you think I will really get the trees or the refund? |
Negative | wheresmypears (1 review) | On Apr 27, 2004, wheresmypears wrote: Does anyone have any idea what the current status is with these folks? I have had the same experience...sent money, no trees, no responses other than the usual empty promises. I even sent a certified letter, but they never claimed it from the PO. Has anyone had success getting either money or plants from them this season? Is anyone going to Michigan anytime soon? On June 21st, 2004, wheresmypears added the following: UPDATE!!! I sent a polite but firm letter (certified) clearly demanding my money back, and several weeks later, I actually got a check. It seems to have cleared their bank too! I highly recommend that anyone who has been lured to send money to this company write a letter. |
Negative | mcalpine (1 review) | On Apr 20, 2004, mcalpine wrote: I ordered 135 trees for shippment on May 7, 2004. My checks were cashed in winter 2003. I have been trying to confirm my order and shippment method. I have called about six times and could only leave voice mail twice because the machine was full. I also emailed once. After reading the other comments I am very concerned I may have spent a lot of time and money preparing the planting site (electric fence, tilling, mowing, installing irrigation) and the trees may not arrive. If any one has an email address or phone number for the company that is different from the one on the order form please post it here. |
Negative | cheated_too (1 review) | On Apr 4, 2004, cheated_too wrote: My mother was cheated as well - "luckily" it was only on a catalogue order. These are regular thieves. They cashed the check and 3 months and several phone calls later, have yet to deliver the order. Now they don't even answer phone calls. I'm surprised these people are still in business. Besides a BBB complaint, does anyone have ideas of action? Would be interested in doing something about this. |
Negative | 3Oaks (1 review) | On Mar 23, 2004, 3Oaks wrote: Similar experience. Placed order of trees and conservation bushes for delivery in spring of 2002. Check cashed but no delivery or response, despite numerous calls, emails and letters. On April 10th, 2004, 3Oaks added the following: 04/10/04. UPDATE. After contacts with a representative of the District Attorneys staff in Southmeadows County, Southmeadow agreed to make refunds at this to those who had made payments to them but had not recieved their order. I have recieved a check this week and am waiting for it to clear. If you are owed money and have not recieved a check, I strongly suggest you write to Southmeadow again by means of US mail, return reciept requested. |
Negative | HighBrix (1 review) | On Feb 26, 2004, HighBrix wrote: I phoned Southmeadow Fruit Gardens about two years ago to potentially place an order for a hundred or so trees. I knew nothing of the current reputation of this nursery. I literally left a dozen or so messages on their answering machine initially to get in touch with these folks and eventually got a call back from a woman who acted shocked when I'd said I'd left over a dozen message: "Oh, we must be having a problem with our machine." I gave her the benefit of the doubt and went ahead and faxed an order to her so she could check her inventory for the following Spring. Something just felt a bit off about this woman. It was odd. All she seemed concerned about was getting a deposit check from me. On a hunch, I Googled the place and discovered Southmeadow's horrid list of complaints on Garden Watchdog. Thank God I checked. I never followed through with her, and not suprisingly, never heard back from her, either. |
Negative | fireman383 (1 review) | On Feb 24, 2004, fireman383 wrote: Ordered 6 trees one year but only received 3. The next year gave them another chance and ordered 6 more trees but received none. |
Negative | browngoose (1 review) | On Jan 4, 2004, browngoose wrote: I am quite concerned that I have been "had" by Southmeadow, like many other people that have commented to this website. I mailed an order for approximately $75.00 on 11/12/03 for two "bearing age" trees and a catalog, after speaking breifly to an unidentified person on the telephone at that company. Trying to get Dr Matthews Apple Trees. After approximately two weeks my check was cashed. I have yet to receive trees, catalog, confirmation of order, or even notice as to when my trees might arrive. I have attempted repeatedly to contact anyone at Southmeadow via Telephone (left messages because no one answers during "business hours"), and E-mail. Have yet to speak to a person after the first initial contact on about 11/10/03. Even though I live several hundred miles away, I am considering paying a personal visit to their street address provided on their website (10603 Cleveland Av. Baroda, MI) to see what the heck is going on. I wanted to get the trees in the ground before winter, but it's too late now. I can only hope to get them before it gets too warm in the spring. I'll not be buying anything from Southmeadow again. On May 1st, 2004, browngoose added the following: Shock and Awe - My two Doctor Matthews apple trees came today from Southmeadow. They were on the small size (no smaller than what you might get from any other mail order nursery though), and had REALLY healthy root stocks. They are about 4 ft high pruned hard, and about 3/4 -1" diameter, and already breaking bud. I spoke to a representative at Southmeadow about two weeks ago, and was told that my trees were going to ship in three days. She also told me that the company changed hands last November, from the elder Grootendorst to one of his offspring, and that they had been facing a lot of difficulties in cleaning up messes left by the elder due to his deteriorating mental faculties. I must admit, I am quite dubious about this story, but I wanted to give credit where credit is due - the trees that I received are really healthy looking. That being said I also ordered and paid for a catalog that I was supposed to receive with the trees, which never showed up. All in all, I'm not very happy with the fact that I never received any kind of confirmation of order, or expected delivery date. I am not very happy that I did not receive a $10 catalog that I ordered, and that it has been exceedingly difficult to contact anyone at Southmeadow during the past 5 months. I am however very happy with the trees that I received today - as long as they DO prove out to be Dr. Matthews when they begin to bear. |
Negative | Blueberrynut (3 reviews) | On Dec 31, 2003, Blueberrynut wrote: Placed my first order,spring 2002,got confirmation right away and they cashed my check. After MANY phone calls finally got 2 of 4 trees shipped in late May. Crabapple had 3 variaty names on one tag, which one did I get? They had 3 or 4 differant explainations for the late shipping and 2 trees missing. Claimed that mice ate most of their stock. I gave them benefit of doubt due to having heard good things written about them in past and being impressed with such a choice of varieties. Ordered 5 new trees and trees fm year before. This was sent early 2003. they cashed check right away, would not answer or return calls or E-mail. Here it is New Years eve, no trees, no money back this year no explaination. My Resolution: no more chances . |
Negative | UDFLIER (1 review) | On Dec 7, 2003, UDFLIER wrote: I placed an order for an apple tree last April. I have not received that apple tree and have not heard back from Southmeadow. I have phoned them, emailed them, and no response. I have a feelig that I am another victim of the Baroda Bandits! This is a shame, one of the better nurseries in the Midwest and now a home for crooks. UDFLIER |
Negative | aggie1 (1 review) | On Nov 4, 2003, aggie1 wrote: How sad,what has become of such a fine business. I have only recently ordered and am willing to wait and see if I receive my trees, but the policy of never responding to phone calls, faxes or emails is very frustrating. In the meanwhile, does anyone know where else heirloom apple trees can be ordered? If I receive my Southmeadow trees, I will immediately post a positive rating to this site. If not, a note to the Mich. Attorney General On May 22nd, 2004, aggie1 added the following: May 22, 2004. Planting time and I have no correspondence, no explanation, no confirmation, no trees, no refund. Has anyone visited the place to see WHAT GIVES? On June 4th, 2004, aggie1 added the following: Well, it's SOMETHING. This morning I called the Mich Atty Gen. office for a complaint form. This afternoon I received a check reimbursing me in full for my 2003 order.No explanation, and never did make any phone or fax contact. The check was from Grootendorst, not Southmeadow. I feel better but will deal henceforth with Cummins in NY State. |
Negative | buuger (1 review) | On Sep 12, 2003, buuger wrote: Same story. Ordered two roses and two trees Fall 2001. I have received nothing but assurances over the phone from the same voice that's on the answering machine. I'm only out around $60 so it's kind of trivial. I had hoped to have some apples starting next year. I live close enough that I could go get my trees and roses, but they won't answer the phone so I can make an appointment and get directions. |