Comments regarding Rare Plant Research

When they are good they are very good, alas they do some dodgy things. I had ordered a couple of plants from them over a couple of years and when they arrived, they looked very good.
A workmate asked if I would suggest a plant & include him on my next order which I did and they sent him a half dead plant. You have no idea of what this horror looked like. They positively refused to replace it as it wasn't returned within 3 days. I never used them again.

I ordered 8 plants and received 7. One of the 7 was severely dessicated and a very tiny "stick" (Bursera) smaller in diameter than a pencil, that died. The other bare-root stock did fine. Despite 3 emails to them from their "contact us" menu and a letter by "snail mail," I never received any response. This started in April and it is now June... plenty of time for a response. I believed that failing to mail one of the plants was an honest mistake. I believed that the poor Bursera material should have never been sent or shown as available. I asked in the emails and the letter for either a refund or mailing of the missing plant and a decent replacement for the Bursera. Since the response to repeated requests was silence and more silence, I can only record my negative experience here to warn others. It is truly disappointing, because they offer some plants that I've not seen available anywhere else in the U.S., and I was hoping to make more purchases in the future.

Not now.

The plants I received were smaller than most of those you get from other mail order (internet) companies, and they seem to use out-dated nomenclature for many plants (at least the kind I am interested in), however....the plants were healthy and, unlike the other comment here, were the correct plants. The ones I bought here I have not seen available anywhere else. I WOULD buy from here again, even given the drawbacks.