Comments regarding Peaceful Valley Farm Supply (groworganic.com)

I literally do not have words for how absolutely gorgeous and healthy these trees are. I ordered four of their "fruit salad" trees, which arrived bare-root today. The grafts are all beautiful, the root stock and the root system are HUGE, and even the grafted branches are far, far past the "twig" stage. (All that being said, these trees are not so large that they'll be at high risk of transplant shock--it's the perfect balance between vigor and transplantability). Customer service was also excellent; they only guarantee three varieties per tree, but I requested and received four on each. I also asked if it was possible to receive at least one apricot graft, and while they told me they couldn't make any promises, I received two. Also, every single graft, and every single rootstock, is clearly labeled with informational tags, which SEEMS like it should be industry standard but sadly very much is not, so I really appreciated that. I've ordered bare root trees from at least a dozen nurseries, and these were by far the best I've ever seen. So were the planting directions, which included very recent research into best practices, including one recommendation I'd never seen anywhere before. I have to admit that I balked a bit at paying $50 a tree, but after seeing what I received (and they're organic, too!), I frankly feel like I was undercharged. Can't recommend highly enough!

Just received quality good size fruit trees delivered across the country and look good! I ordered three multi bud fruit trees (Dave Wilson fruit trees) all grafted with multiple varieties of fruit. (pluets, plums, peaches, cherries) extremely happy with how they looked after shipping. (FedEx). Shipping cost seemed steep at first, but once I saw the size of these trees, it made sense. These are not the twigs I received from other companies. These are two year old trees, 2-4” trunks. The price is fair. I have two multi bud pear and apple espaliers that were twice as much. I have emailed the company daily with questions (it is 19 degrees in Massachusetts) on how to heed and care for dormant trees. The gardening staff have been very encouraging and helpful (thanks Janice and Suzanne!) I only wish I had a bigger yard to plant more. Their website has helpful videos too. Can not wait to plant these trees. I am beyond excited!

I have been buying trees and shrubs from many reputable companies over the years and been happy with my purchases. This year, for the first time, I bought some trees from Peaceful Valley Farm. I was nervous about it, because they needed to ship in January, and I live in MA, zone 5B, where the ground is often frozen until April. However, they said I could keep them dormant in a cool dark place, which I did: my garage.
The trees came bare root, and they all had by far the most robust root systems I have ever seen in bare root trees. The trunks were also substantial for their young size.
All three trees were just fine in my garage and are now happily planted and beginning to leaf out.
I also consistently found their garden specialists be friendly, knowledgeable, and quite willing to answer my many many questions. I will definitely be buying more from them.

Posted on March 13, 2016, updated March 15, 2016
There are so many positive things to say about this great resource for organic fertilizers and supplies for small or medium size growers that I would hope they would get out of the barefoot business based on the reality that they ship substandard plants and have a 3 day return for refund, policies that make any softies like me bite the loss since I tried planting the poor quality plant material that I received.
If I wanted spouted, pale, dried out strawberry plants I could go to any of the big box store and find them for the same price and return them for a full refund when they died, Whoever packed the plants must of known what poor shape they were in and either ignored the poor quality or were told to ship anyway.
Buy your fertilizer and growing materials here but find your barefoot plants somewhere else.

Love this company!

I found them online when I was looking to replant a new orchard a few years ago, and was delighted the store was only ~ 40 miles away. We bought about 30 varieties. The onsite staff was knowledgeable, friendly and provided helpful guidance on planting. The majority of our trees yielded a beautiful harvest of fruit in the next season.

I've since ordered plants online, and have visited the store. Always a special treat!

The online videos are FANTASTIC! and I love the quarterly periodicals with the helpful ideas.

Thank you Peaceful Valley!

I have ordered from Peaceful Valley several times for seeds, bare-root trees, and potted trees. They seem to be a fairly sizeable operation; unlike some other nurseries I have dealt with, they have an actual customer service team, phone number and email address, catalog, functioning website, etc... all of which is great, and it certainly makes it easier to do business with them.

I have never had any issues with their seeds. They do have a lot of "mix" packets, which is a nice way to try several different varieties of carrots, tomatoes, eggplants, greens, etc. without having to buy numerous packets. I always get good germination rates and no issues with the plants. Quantities are okay.

I have occasionally had issues with their bare-root trees, and they do make it awfully difficult to get credit when there are problems. I got one tree that was cracked straight through the trunk from root to halfway up, which never should have shipped at all, if anyone was paying attention. Unfortunately my husband threw it out before I could take pictures or ship it back for credit. A persimmon never leafed out at all... not sure if that was due to the tree, or error on my part. The root pruning done on a few others was extremely severe, to the point of the root ball being barely the size of my fist to support a 3'+ whip and the hacked roots being more than the diameter of pencil but cut back to barely a few inches long. Their customer service team told me I couldn't make a claim for credit until after June 1st, which is very late in my SoCal climate, and even if I had gotten credit for the value of a tree, shipping fees would pretty much negate the value of the credit.

I ordered a half dozen potted trees (fig, pomegranate) and found them to be satisfactory. The figs had no branching whatsoever, which was a bit of a bummer, but the pomegranate was well-branched. They were all put into the ground a few days ago, 24 hours after being received, so we'll do how they do this spring.

Overall, their prices are decent, and their shipping costs can be managed if you work with their customer service team(who have always been very nice and responsive to me) to group items together, use discount codes, etc. They have a good variety of products and I'd order from them again, but would be prepared to be a bit more proactive to make sure credit is given where it's due when the plants are not up to par.

I have ordered a few times from this company and have been pleased at the quality of products (irrigation parts), as well as the fast shipping. They have reasonable prices as well. Definitely recommend!

I ordered some irrigation supplies from them, a small amount to try, and then a larger amount after I decided I really liked the product. Both times one item was backordered so they gave me the option of waiting until all items were ready to ship. The wait wasn't long and the irrigation product is super easy to put together and looks like it will last forever. Much better than other products you need an engineering degree to figure out with small parts that pop out and get lost. I didn't order plants, but my experience was more than satisfactory both times.

I had a great experience with this company. I ordered several pounds of sudangrass and red cowpeas for green manure, four grapevines, and several seed packets. Everything shipped quickly and the vines arrived well packaged and in a healthy dormant state. The grapevines were a very friendly, low price, and compared to other vines I have purchase from other suppliers, much, much larger. Everything was reasonable, including their flat-rate shipping. I'm looking forward to doing more business with Peaceful Valley in the future!

Posted on February 18, 2014, updated February 18, 2014
I can't say enough good things about Peaceful Valley. I have ordered so many things from them I don't have time to get into detail about how each item has worked for me. I have ordered bluberry plants, kiwi, black and raspberry, apple trees, irrigation equipment. I have yet to be unhappy with my intereactions with them. They are always very helpful in answering any questions I have about any items I ask about. I recently had my first issue with something I ordered from them and believe this was not even their fault. I ordered some sunchokes and they went bad before I could plant them. PV responded to my email on this and said it sounds like the chokes froze during delivery (which makes sense, considering the weather conditions around the country during transit) and they would send replacements right out. They always have competitive price. When I'm looking to purchase anything for my garden if PV has it I will typically more than likely order from them, even if someone else has it a little cheaper. They are a great company with great concern for the current state of our planet and food preservation. I just recently got into gardening and moving to permaculture gardening and there are a few good companies out there but it is sometimes hard to find reliable sources for many needed items and I'm glad to know there is a company like PV out there.

Great service and plants! My red current was broken - took me over a week to contact them. They immediately sent me a new one! All my plants are doing great. Love the plants and service.

I ordered 50 strawberry plants (25 Ozark Beauty and 25 Seascape). The plants arrived last week. They arrived a little later than originally estimated, but that wasn't a problem, and the company previously sent an email advising of the delay.

The price was exceptional. Only $4.99 for a bundle of 25. Far cheaper than any other online retailer that I researched.

The plants appeared healthy and alive. There were a few very small runts, but otherwise they appeared ok. The only real issue was that they were two short on the Seascapes and one short on the Ozarks. I can't complain too much as the price was excellent and the plants appeared otherwise healthy.

I am a novice gardener, and have learned a lot from the GrowOrganic.com website. I have placed 5 orders. I have planted only a "good bug" seed blend and a cover crop (hairy vetch & cereal rye), and they germinated quickly.

The first order shipped out the same day, the next several orders have taken about 5 days to ship. The delay surprised me the first time but I have gotten accurate responses from customer service. With the good pricing and the wide variety, I am satisfied, assuming the seeds germinate and the plants survive transplant.

My only suggestion would be that the company improve shipping information relayed to the customer. I was afraid the order had been lost the first time it was delayed. Now I simply plan it may be up to 5 days, though I am sure it varies based on time of year.

A couple months ago (first part of April) my wife and I decided we wanted to buy a couple of blackberry plants. After finding out that the ones they sell on TV are a scam, I happened upon Peaceful Valley. After reading reviews on davesgarden.com, I decided to take a risk and I bought two Blackberry Black Satin plants. Not only were the plants very affordable, they also shipped for a good rate and arrived a few days after I ordered them. My wife and I planted them immediately after receiving them and now (almost two months to the day after planting) the plants have not only grown a significant amount but they have also started to produce blackberries. They are still small and green at this point but I have confidence they will grow into the berries that I wanted. If they only grow until someone gives them a positive review I will make sure to make a note of it.

In summary, great and quick service and excellent plants from an excellent company. Will definitely buy from them again.

They have excellent costumer service. I love this company.

I bought two peacotums and one pluerry this year: the peacotums leafed out and grew about 10 inches but then they went into a transplant shock and stopped growing for three weeks. Two weeks ago they started leafing out again.

The pluerry was the last one to leaf out but then it got sun burned, it should be leafing out again in two to three weeks. Yes, they will survive---I am expecting some fruit next year.

I will be ordering again next year.

This is a fabulous company, the negative comments astound me. I've ordered from them for years and wouldn't dream of going elsewhere. So far this season I've ordered garlic and seed starting equipment. The garlic variety they have available is one of the best available and their prices are hands down the best I've seen. I ordered several varieties of hardneck, a couple softneck, shallots and elephant garlic. The cloves were beautiful (we ate what we didn't plant, yum) and they're already throwing up strong green shoots, even through the mulch. The seed starting equipment is for this coming new year, it arrived on time and as described. I've ordered lots of direct sow seeds and veggie starts from them in the past (this is my first time doing indoor seedlings) and their germination rates have been outstanding and the end product delicious, I even have a few generations of Peaceful Valley veggie seeds I've saved.

Love their customer service, have had a few challenging orders in the past (there was a crop failure with one of their garlic varieties this year) and they've been nothing but accommodating and willing to work with me. Call Katie in the call center if you're having trouble, she'll set you right up.

Excellent product, service and prices, especially if you sign up for their newsletter and get their weekly promotion prices. A+++

Wow I am surprised by all of the negitive comments for this company. But I am local and don't have to ship stuff to myself. All I can say in their defense is that are flocked by thousands of locals everyday....and we are not just taking about the kind that put in a few plants every year. We are talking about large farms and medium farms plus the usually gardener. So they may need to hire more people just for the Internet side.
So for my review Love Love LOVE this place. They have everything you could ever need to garden, homestead, make your own wine beer cheese, mill you own grains, solve your garden problems, ect. Plus the friendly knowledge staff. They are always very busy, it is not unreasonable cause usually when going there you plan on looking around and getting more then you planned on anyways lol. Thanks peaceful valley, love you guys!!
Ps sounds like you might want to consider that Internet sales team lol.

I just received two orders from Peaceful Valley, one was simply a dozen packets of seeds and some legume inoculant, everything was there and shipped in a timely matter.

The second was the one I was fretting over and couldn't wait to get. 15 Fall Gold raspberry plants and 4 blackberry plants.

I was concerned that the price seemed a little too good to be true, so I was thrilled when I opened the box which was packed well and arrived safe. Not only are they much larger diameter than I expected with nice sized root balls, but have big fat buds peeking green leaves all over them!

Nothing is more disappointing than being exited about spring coming and opening a box of what looks like dry dead sticks. I am so happy to report this company won't leave you feeling like you bought kindling instead of plants :)

I am very, very pleased with the berry plants purchased!

Posted on February 21, 2012, updated February 29, 2012
I decided to order a sizable amount of plants, trees and potatoes from this company. I've used them in the past and my stuff did well. This is my first time getting trees and let me say I am highly disappointed.

First off, after three weeks, knowing I had back-ordered stock, I decided to call to find out how much longer before they shipped. Imagine my surprise to find out that the delay was my order was never picked up from the website. Why doesn't run a daily check to make sure orders are accounted for? I found their apology sorely lacking as well as their not giving a proper reason WHY it happened. Also their excuses will not replace the five trees I really wanted which are now sold out. If I didn't need to get started on my plants, I would have cancelled the whole order.

Next time I will save myself the wait and get my trees from the local nursery. I've had good success there and I don't have to wait or deal with shoddy excuses or poor web service. I like to give Organic companies business because they do make the effort other companies do not but they have to HAVE TO have good costumer service and efficient online purchasing to compete.

I recently ordered from Peaceful Valley via email, and my order was shipped out the same day I ordered. The packaging and the product both impressed me. I'll order from them again.

Just received my 2nd order from PV-40 lbs of seed garlic and assorted other items. Biggest heads of garlic I have ever seen! Quality and price were excellent. I also love their prices on bulk vegetable seeds. I am a small market grower selling produce, seeds, and plants and am very happy with everything I've received from this company so far.

Ordered 8 apple trees and 2 crab apple trees. Due to the wet, cold spring had to delay getting them in the ground. But all ten are doing great! Trees came well packaged and in good condition. I hope that they have their 10 for $199 special again next year. Great deal for good quality trees.

Posted on April 26, 2011, updated April 27, 2011
This is my second disappointment with Peaceful Valley. The first was years ago, but on advice of a friend I tried them again this year. I ordered a variety of blueberries over a month ago and as these came to ship, PV sent me an email saying that one of the varieties was out of stock, and said unless they heard from me they would ship out the remaining berries. The Chandler (out of stock variety) constituted half the order. I contacted them via email to get clarification on why berries that were ordered a month in advance were out of stock. I received no response. and PV shipped the half order without giving me an opportunity to substitute any variety. This is frustrating because of the cost of shipping (it is the same cost to ship 4 plants as 8, making the cost per plant significantly higher).

I was contacted this morning by a representative after having sent an additional email about the lack of response, and was informed that if I would like another variety, I can place a new order.... and pay the original cost of shipping again.

While PV's products have generally been very good, particularly as a producer of organic and sustainable plants and seeds, their customer service has shown itself to be lacking.

I have ordered from this company a number of times over the years. It's a good place to get organic ferts of all kinds and stuff like rooting hormone. I've also bought row covers and rhizocoated white clover seed, and now that they have added Weck's canning jars to their food preservation selection, I ordered a bunch of them. Last time I ordered a bunch of the rubber rings for the jars and noted on the comment form that the shipping seemed pretty high for a bunch of rubber rings. They called me to tell me they reduced the shipping. I thought that was pretty nice.

I like their catalog. Very informative.

We love you guys at Peaceful Valley Farm Supply. You need to hear this every now and again -- how great you folks really are and the appreciation we have for your efforts in the organic/natural movement that's growing stronger every day.

Just want you to know I have been REALLY happy with your service over the years. Great customer service, always patient, smart, going above and beyond the call of duty.

Products, marvelous. Selection, vast. Shipping, really fast! Free seeds, yay!

Communication, outstanding.

A+ with honors. I recommend you often to my customers and fellow growers and gardeners.

Keep it up!

:)

Laurel Garza
Owner
Laurel's Heirloom Tomato Plants
http://www.heirloomtomatoplants.com

katie in customer service went way beyound the call of duty contacting a manufacturer about getting parts for a tank. i was impressed.

I ordered several items for seed starting via their website. All items arrived within a week - faster than originally indicated. I've ordered from this company before and will continue to do so. PVF offers great products at reasonable prices and for reasonable shipping cost (esp. for folks out west, who suffer high shipping costs from companies in the eastern US).

I ordered a portabella mushroom kit and it was delivered on time and in good condition, I followed the directions exactly..but I got one or two mushrooms. I called the company and they immediately sent a replacement, no questions asked! Now we are enjoying lots of yummy mushrooms. I have ordered things from them before, and my experience has always been good, but this was above and beyond!

We have used this company to obtain a commercial grade of Bt (Bacillus thurengiensis) Dipel DF, an organic caterpillar killer. We have found it to control cabbage loopers, tomato hornworms, tent caterpillars and many more. We have found it interesting that we have also noticed reductions in the numbers of leaf miners in columbines and Swiss Chard , fruit tree borers, apple maggots, blueberry maggots and even the grub stage of Japanese beetles. We also have purchased organic seeds at reasonable prices from them and have always been satisfied with the products and customer service.

Posted on December 25, 2009, updated March 5, 2010
I placed an order for 10 fruit trees from Peaceful Valley on Dec 8th. I was told the trees would be available to ship on the 18th and that they would ship 1-3 business days from that date. On the 18th I called to make sure all 10 trees were in fact available and 1 tree was out of stock. I called back an hour later with a substitution and was assured they would all ship in 1-3 business days.

Two business days later I received an email with a tracking number with an expected delivery date of Dec 24th. I really did not think Peaceful Valley would be able to ship on time. I have ordered from many online nurseries and regardless of promises I have grown accustomed to 2-3 week or longer delays in shipping. I find it to be incredibly refreshing to find a company that does what it says when it says it will. I mean they got all of these trees delivered to them on the 17th and they had to sort and store them and fill months of pre-orders and still they processed my order with a change order and still got it shipped in less than three days.

Christmas Eve arises and the trees arrive. They are well packaged in a heavy box with the roots bagged and filled with damp saw dust. The trees are large caliper with most being Ύ” or larger. The trees were all topped and root pruned to fit the box. I chose to place an order for 10 trees in order to obtain a 10% discount on Peaceful Valley’s already low prices which would have saved me $ 19.99. However when I called to make the tree substitution they allowed me to change to their 10 tree sale price of 10 trees including shipping for $ 199.00 which is a savings of $ 30.00. They did not charge my credit card until the trees were shipped.

These same Dave Wilson trees sold at some other online retailers are $ 23.99-27.99 and they are not offering free shipping. In the hands of some online retailers the trees I received would have been much more than that. All of the trees looked to have been 6’-8’ tall before they were topped. I know there is at least one online retailer who would sell these same trees without topping them and would have sold them as 6’’7’ or 7’-8’ tall trees at prices ranging from $ 69.99-118.99 per tree.

All told I spoke to customer service three times. Each time they were immediately available friendly courteous knowledgeable and helpful.

I am very happy with the trees their service and the price and look forward to buying from them again.

To all those who have taken the time to read my review please forgive my gushing. But its hard not to gush when they pulled off a perfect order and they got my Christmas presents delivered by Christmas Eve.

Thank you Peaceful Valley

I received my first order from these folks today - blackberries & raspberries. Price-wise they were quite competitive. Due to the price I expected them to be decent-sized. They were not. They were HUGE. Much bigger diameter & roots than I expected. I am VERY pleased & will be using these folks again!

I have been very pleased with all my dealings with Peaceful Valley Farm Supply. They offer a wide verity of products for both the home gardener and commercial farmer. The products are reasonably priced and often the lowest prices I have found both locally and on the internet. Their service is excellent and they are very helpful if you have questions regarding your order or how to use the item you have bought to its best advantage. I spent several hundred dollars last year on garden equipment, organic fertilizers and seeds. I received them all promptly. When one of the items was not in stock they called me and asked if I wanted the whole order to wait and be shipped together or to have a partial shipment. If I have had questions on the best product for a specific purpose they have always been helpful in providing suggestions from their vast experience. I will continue to use them and I recommend them to all my family and friends because of their outstanding customer service, knowledge and fine product selection.

I've ordered from PVFS several times over as many years and have always been satisfied with their product, prices and service. I generally order bulk cover crop seed and fertilizers and their shipping prices are reasonable.

I've placed several orders with Peaceful Valley Farm Supply over the last year or two. My latest order was placed several weeks ago for about 15 lbs of various cover crop seeds and a couple of pounds of shallots. Their shipping on heavy orders is very reasonable.

As with my previous orders, everything arrived safely and in a timely matter. Anytime I've had a question it has been promptly answered by customer service. The best company I've found for bulk cover crop seed.

Their website offered a deal--buy $100 of merchandise get a discount on a tumbling composter. When I tried to order merchandise on line the website prevented me; some of what I wanted then sold out. When I called to complain (and spoke to Ryan) they agreed to give me the composter discount even though my order without the out of stock items was well less than $100. Also, they offer free seeds for larger orders and I received 16 packets with my order. This was the number I would have qualified for only if I had purchased the out of stock items as well as the composter at full price.

I ordered 3 sunshine blueberry plants and an assortment of pheromone lures for my stone fruit orchard. All arrived in great shape and in the correct quantities. They even gave me some free seed packs of vegetable types that are hard to find!.. Their catalog is a treasure mine of information. They are clearly a specialist in tools for people and businesses who grow things.

So I like these guys and will do alot of business with them.

Just got my trees from them yesterday. They arrived in fantastic shape, with way bigger roots than I had expected via mail order. I'll order more from them next Fall as my orchard slowly grows...

These guys are great. I've ordered from them a few times and they ship things right away or let you know if it is not in stock and let you choose whether you want two shipments. They have an excellent assortment of organic ammendments as well as seeds, trees, tools, etc. They do bulk quantities and small quantities in most products.

What a wonderful experience I had ordering online. Their website is easy to navigate, and I like the "In Season Items" drop-down feature.

Order confirmation is also quite fast, and following up on my order is easy. Andrew G. Bergthold, is the gentleman who emailed me regarding shipping charges. Prompt to reply, and very pleasant on the phone to boot!

The fingerling potatoes are in perfect condition, and packaging was impeccable (and we're talking potatoes here).

I will definitely order from them again. Thank you!