Comments regarding Edmunds' Roses

I ordered two bare root roses from Edmunds. One Pope John Paul 2, and Music Box. I generally try to buy only own root roses, and thought I had seen on the site that the roses were own root. When I received the roses, one was clearly grafted.

I emailed the company asking them if the rose was grafted. It was, and it was my own mistake not noticing that on the description - but I have never shopped at a site that offers both own root and grafted roses before. The other online stores I order from like Heirloom Roses, Antique Rose Emporium or Rogue Valley only offer own root. Why not make the origin / propagation of the rose more visible than one a word / check off on grafted.

The roses were good and have done fine. Whoever responded to my email had an attitude and was rude / blunt. I won't order from them again, too many other good online dealers for roses that have good customer service and own root roses.

I ordered four roses from Edmunds' in late April 2017; they shipped May 16 and were received May 22, 2017. I gave them my normal TLC for bareroot roses, which didn't work with these. I had a lot of die back on all of them, but only Souvenir de Baden Baden and Peach Swirl survived, although with fewer canes now than when I received them because of die back, but they appear to be healthy enough to make it. All of the canes on La Perla and Louise Hay did nothing but die back constantly even when pruned back below the blackened canes to healthy green wood with sterilized pruners; the remaining stubs are now completely dead. I contacted Edmunds' reporting the problems and offered to send pictures. No pictures necessary, and Rachel in Customer Service quickly responded with apologies and an offer to replace the roses next spring or to offer a credit. I opted for the replacement of one and a credit for another and quickly received a response from Rachel confirming I would get both. The credit voucher arrived immediately. I give Edmunds' a glowing positive rating in terms of the quick and helpful responses from customer service but would have to give them a negative rating in terms of the two plants that died, making this a neutral rating. I hope to update this review next spring with a positive rating if/when the Louise Hay rose is available and received and the second choice is ordered and received.

I hope this is not the end of an era for Edmunds. I have only ordered own root roses from them and these roses have been great.

Since their bare roots have been coming from Weeks Wholesale Rose Nursery. The news is getting worse. Weeks are now owed by Indiana based Gardens Alive Inc. This is not good news for Edmunds.

Should this company not survive I will truly miss this source for good own root roses.

I ordered seven roses from them last month and received them in a timely fashion. I am leaving my rating as neutral simply because of the 7 roses I ordered, only one has shoots - the rest haven't come out of dormancy and I am not sure that three of them are even alive. We will see, I guess. It is pretty warm here, I cut back the roses I already had in my garden at the beginning of May and they are already blooming like gang busters. I do know that I can't expect them to rev up that quickly a few weeks after they have been planted since they are bareroot - however, I expected some growth by now, some sign that they are alive. I will be back to update, but as of yet I am not impressed.

Posted on May 1, 2012, updated May 10, 2012
Edmunds roses arrived in prompt, well-packed manner. One rose was considerably worse for wear. I called them and immediately they offered to send a replacement right away. Customer service was GREAT!!!
The other bareroot is beautiful and already budding out!!
I'm very very pleased and will definitely look to Edmunds again for roses!!

Roses - Edmunds is excellent, but you pay for it.