Comments regarding Edmunds' Roses

I ordered several bare root roses which were delivered early May. All are healthy and nice sized, none of the canes are dried out or damaged, although the own root are smaller than the grafted which is expected. All are starting to put out new growth even though just recently potted up. Communication was excellent and my questions answered in a timely manner.

Posted on March 12, 2015, updated May 18, 2017
Posted on March 23, 2014, updated March 12, 2015
Posted on February 4, 2013, updated March 23, 2014
Posted on February 4, 2013, updated February 4, 2013
Posted on April 25, 2012, updated February 4, 2013
Posted on February 6, 2012, updated April 25, 2012
My first impression was their customer service but communication over email was slow. I ordered 6 bareroot roses, not at once, I added several times. Very patience. Roses are acceptable condition, some very healthy, some seems little dried. I contected them about one of my rose is dried, they response very quickly and promise to replace if it is not survive. Let see after a month. I really appreciate their effort and responsibility. By the way, lots of selections of roses they offered.

Posted on May 15, 2017, updated May 15, 2017
Posted on February 14, 2017, updated May 15, 2017
Posted on February 8, 2017, updated February 14, 2017
I placed two orders with Edmunds roses:
On 12-31-16, I ordered six roses online
On 1-18-17, I ordered seven more roses online.

The first order shipped 1-21 (which was an acceptable shipping date for my area) but did not arrive until 1-26. The roses were of the proper size and with adequate roots, but had pretty much dried out during shipping. I soaked them in water overnight to rehydrate them, then planted them in prepared beds and kept them well watered. All six bushes sulked for the next eleven days, no sign of growth at all. Now, on day thirteen, four bushes are just barely starting to bud out, bush five is still sulking, bush six has significant die back (two canes out of six canes on bush six are dead and I'm not sure the bush will make it.

The second order, placed 1-18, had not arrived as of 2-7. Since we are getting near the end of the time for planting bare root roses in my area, I was concerned and called Edmunds. I was told, We have six of your roses but we were waiting on the seventh so we could ship them all together. Do you want us to go ahead and ship the six we already have?

I said yes, please ship NOW as we are near the end of the time period in which I can plant bare root roses. I'm thinking this batch of six roses has already been sitting around in a warehouse for some undetermined amount of time, now they are going to spend another five days on the road, what kind of shape will they arrive in? I'm going to call back on 2-9 and if they haven't shipped, I think I'll cancel the order and ask for a refund.

In the meantime, I've also ordered (and received) two year old bare root roses from Jackson and Perkins and from Witherspoon (all roses from both companies arrived via two day shipping in excellent condition and budded out immediately on being planted).

And I've also ordered and received one year old own root roses from Chamblee's and Rogue Valley. All arrived via two day shipping in bands in excellent condition and are doing fine. (My only criticisim is, the Rogue Valley ones are very small, barely more than cuttings - but as they are very healthy and appear very happy in their new location, this isn't a big issue for me.)

I'll update my review when I find out what's going on with the second order.

We ordered 5 Sheila's Perfume roses about two months ago. They arrived bare root and dormant as expected, with a few eyes on each plant. I clipped each eye as suggested by a grower, and all 5 plants are established and growing a ton now. I can't wait to see some blooms!

I don't understand why anyone has a negative comment about Edmonds roses, I just received my latest shipment (in Feb.) And, because we have had such a super mild Winter, promptly planted them (they have to be put in huge pots due to a nasty vole problem) and today I counted 23 new shoots on the 'Black Baccara' and 29 on the 'Big Purple'. I received a credit for $10 on the 'Black Night' because, as noted by Edmonds, " the rootstock was not to their standard". This credit was sent by Edmonds, not at my request. Barring anything catastrophic happening, so far all the roses I have received, both this year and last, have been and are performing fantastically. So far I would be hard put to it to say anything negative about either the shipping, quality or customer service.

I read the reviews and wasn't sure if I should order from them, but they were the only one that carried both the roses (Blanc Double De Coubert and Zephirine Droughin) I wanted and a reasonable price.

I couldn't have been more happier! Both were very nice size root stocks and they arrived at the right time around late May. Blanc Double De Coubet is already blooming!

I could not be more pleased with the plants I received, my interactions with and the support received from this company. They offer the same old-fashioned, no questions asked support that I had been used to receiving decades ago but has become very hard to find with most large nurseries today. I placed a sizable order of about 10 rose bushes and 8 Hydrangeas. All the plants I ordered were received in good and healthy condition. One rose bush did not respond well and one Hydrangea arrived with some sprigs of green but had declined after I received it. This was possibly due to my own overwatering or that they just didn't make it through their winter dormancy. In either case, they were replaced without question with nice, healthy plants and at no cost to me. The rose bushes were nicer than anything I had received from David Austin roses in the past 30 years of dealing with them. All of my business will be going to Edmund's Roses from now on. I appreciate their people and the trustworthy, considerate way that they conduct business. Thank you Edmund's for making my plant ordering worry free!

I purchased from Edmunds for the first time last year. I have been creating a rose garden for 2 yrs now.
I ordered a rose tree, 6 don juan climbers, a "gift of life"/tea, a white meiland lanscaping, william baffin climber, and a twilight zone.
All of them grew beautifully, were shipped nicely, and came to my home quickly.
The twilight zone took the longest to bloom(like12 weeks) but was magnificent once it finally did. They did tell me, they would replace it in the spring if it never took off.
My "over the moon" rose tree is so gorgeous it doesn't even look real!!
I have already placed my order with them for this year - 6 more roses. I am hoping I have the same luck I did last season with them. I am also hoping that all of the winterizing I did pays off and everything comes back healthy and happy in the spring! Thank Goodness this winter has been really nice here in Chicago so far- yay!! At last count my garden was at 27 plants, and I will be starting year 3 this spring as an obsessive novice gardener:))
I think their prices are amazing- I have seen bare root for double what they charge, and often they will offer free shipping when you order a certain amount! love them....

Usually, I feel pretty strongly when giving a rating for a company. In this case, I had to actually list all the positives, neutrals, and negatives about my experience with ordering from Edmunds to come up with a rating, and am fairly settling on a positive rating for now.

The positives (+1):

Sale prices (10 roses for $99, good assortment)

Fast shipping

Coupon code saving 10% (this helped offset the $22 shipping)

The neutrals (+0)

Quick (if somewhat terse) replies to my emails

Received shipping confirmation email AFTER I had received my order

Decent sizes on MOST of the bareroot roses

Ordered 2 roses advertised as own root, only received one own root. The other that was advertised as own root was grafted.

Roses are barely breaking dormancy, so hard to tell how healthy or floriferous they're going to be (I recently bought a bare root rose from a big box store that I was SURE was dead as it took almost 4 weeks for growth to emerge). Not going to stress about this for now.

The negatives (-1):

2 of my 10 bareroot roses were really, really tiny (3 spindly canes, small roots) and in my opinion, should not have been sold.

Was not notified that 1 rose was out of stock - "refund' listed on packing slip, have not seen refund as of yet. I would have liked to have been notified and given the option of substituting, refund, etc. Lackluster communication on this.

Since writing this all out, and they are ahead of the curve +1, my rating reflects positive. I'm a fairly easy going person, and after years of mail order, especially on sales, I adjust my expectations accordingly and try not to be too hard on my ratings. In most cases, you get what you pay for though, and this certainly applies to my experience with Edmunds.

Posted on June 17, 2010, updated May 6, 2014
Posted on October 7, 2008, updated June 17, 2010
I have 2 edmunds roses in my garden now. This is their second year and they are doing quite well. It did take them a year to produce.

I do have a problem with Edmunds in that I have had 2 bare root roses that never grew. But, Edmunds never gave me a problem and gave me a credit slip to spend on another rose so I can't complain.

Edmunds Roses shipped one hybrid rugosa Blanc Double de Coubert Rose to me on March 16. If this plant were fauna, it would look like an octopus. The heavy rootstock featured no less than 13 stems projecting from one side! The instructions said most plants they shipped would arrive dormant and would probably take a week or so to break dormancy. The warm weather and the number of days in transit from Wisconsin to south Louisiana helped the plant sprout enroute. I opened the package and found about 20 pale yellowish white sprouts ready to receive sunshine and start making chlorophyll and turning green. Judging on size and vigor and the large diameter of the rootstock, not to mention the whopping root system that would choke an ox, this plant would win a blue ribbon for dormant roses at the county fair. Anybody who wants to order a rugosa rose riproaring and raring to grow, order from Edmunds roses. They will hear from me again next year.

I received 2 Eden Climbers today and was so elated over the quality of the roses that I promptly called customer service and ordered 3 more roses. The roots were extensive and there were many big, thick, canes! This was by far the best mail order shipment of roses I have ever received!

in spring 2011 I ordered 3 roses from Edmunds'. I was quite unsatisfied with what I got. The Elina had very thin roots and tops. Only one Touch of Class cane sprouted. The Olympiad turned out so-so.

Nevertheless they have such a good selection that I was tempted to try once more. I'm glad I did! this year the replaced roses and all the new ones are doing GREAT. all plants had good root systems and thick canes and are growing wonderfully.

I now believe that last year was an aberration. years ago I regularly purchased Edmunds' roses and they always did well.

I plan to purchase more plants next spring.

I ordered one Drop Dead Red Floribunda rose, received it promptly, packaged well and already had new growth on it and it was much larger than the ones I ordered from HLR. Followed their directions in their enclosed pamphlet, to soak them for 12 hours, planted as instructed-so now lets see how it does. I always order only 1 item when trying a new company and wait to see how they do and how their plants do. I will report back with the progress of the rose.

I ordered roses from Edmunds' Roses two years ago and again this year. Both times, the bare root roses I received were leafing out and sent at exactly the right time. The roses we ordered this year are flourishing despite the delay in planting and poor care they received from our landscaper. We're back to doing our own yard work. My co-workers are all impressed with the beautiful roses I bring to work on a regular basis. I will definitely order from them again.

My only disappointment with Edmunds' is that they don't carry some varieties of roses that I would like and their selection of miniatures is very limited. I'd like to have the security of ordering all of my roses from them.

This is the third year I have ordered from Edmunds. Each year the bare root stock arrives well and is hardy enough to get through our unpredictable springs. Yes, I have lost some to hard winters and dry falls, but I would blame that on variety not quality of the grower. I had over 20 plants sent for this year and not a one looks in bad shape or questionable about its start. Their selection is also large enough to keep me creating new rose beds for many years to come.

Have purchased from them the past three years no problems but one and it was taken care of beyond my expectations in a quick and courteous manner . They offer so many new cultivars that are not yet on the market and the prices cant be beat ! Keep in mind if you do not know about bare root roses this is not the place to order from , for those who do this is a wonderful source of hard to find gems ! I have several varieties I have ordered from them Fourth of july , soaring spirits , white out , rock and roll bulls eye from eyeconic series . Never a mishap always true to variety on strong rootstock and healthy bud union . I have found that they also have better disease tolerance than potted also . I am a lifetime customer and recommend them for bare root to anyone .

Received 2 bare root roses from this company. A little long on the shipping time with no communication. But good customer service when I called to inquire of shipping date.

One rose (sunsprite) is now bushy and ready to bloom.

The other rose (ch-ching) is starting to leaf out slowly but looks like it will be fine. Nice large thick canes on this rose.

I would purchase from them again.

I ordered two bare root roses (one hybrid tea and one floribunda)-followed the great instruction pamphlet, being cold in Minnesota, had to hold them (according to instructions) for a week, put them in and as claimed in two weeks canes began to emerge. I am a beginner, but even with lousy weather, they appear as ordered and so far (unless I screw up) very healthy. Thanks Edmunds.

Ordered 2 rose bushes (Rouge Royal & Betty White) 12-4-2010, arrived today, 2-23-2011 - Both received in fine condition! Sturdy 8x8x24 box, roots wrapped in damp moss secured by twine and contained in a plastic bag. Both have metal identity tags and buds were swelling slightly. Very pleased with my purchase from Edmunds' Roses - Will purchase from Edmunds' Roses again.

Posted on June 21, 2010, updated July 2, 2010
I have never planted roses before and didn't even know what a bare root rose was. I ordered from Edmunds b/c it was having a 50% off sale. I ordered the roses on June 4th and received them June 17th. The canes were brown (not green) -- as were the roots. (From what I've read online, the canes should not be brown, but, again, I've never seen bare root roses before.) The roots were packaged in peat moss and didn't look too bad. The two rose plants seemed to have enough space in the box.

I followed the planting instructions precisely, planting them on June 19th after soaking them for about 20 hours.

Now that I've read the reviews here, I'm a bit nervous that this will all be a waste of time. I will update in the next 2-4 weeks on the progress of the plants.

Posted on June 11, 2010, updated June 11, 2010
Posted on April 29, 2010, updated June 11, 2010
My bareroot roses arrived, beautiful healthy sturdy plants, shipped promptly, well packed. Already leafing out when unpacked. I couldn't ask for a better result.

I don't know why corgiboy2 had trouble with their website, the contact link which brings you to email info is right at the top of the home page.

I ordered 7 roses and they arrived looking like typical healthy own root bare root roses. 6 grew well and one never leafed out and was quickly and politely replaced. However,I ordered 11 potted cutting own root roses from another company at the same time. The potted cutting roses are out growing the originally much larger barefoot roses from Edmunds. The form of the own root from cutting potted roses is much more pleasing. I do think Edmunds did a great job. I don't think I would order bare root roses again, but if I did I would order from Edmunds.

I received my order today. I ordered a candy land climbing rose and a purple splash climbing rose. They came with sprouts on them, they were covered with peat moss. They have very good instructions, and I have high hopes that they will bloom this year. Very good bare root roses.

I just finished a 20-minute long phone conversation with customer service at Edmunds Roses. The woman I spoke with was very nice, answered each of my questions and took as much time as was needed. Edmunds was sold out of the rose I wanted, but based on how well I was treated on the phone, I will definetely check back with them next year to get the rose I want.

Another robust rose arrived today and we could not be more pleased. We have never had a problem navigating their system and the plants ordered have all been beautiful. We will continue to order from Edmunds as our need for a large lawn diminishes!

Ordered two roses from Edmund's last year. Just love my Cinco De Mayo rose. It is beautiful! Arrived very timely and with good packaging as well.

I ordered two roses from Edmund's. I was very pleased witht the condition of the bushes and how they have performed in my garden.

In april i made my first order to Edmunds Roses. I took advantage of their sale of 10 roses for $10 each. In all i ordered 15 roses from them. The roses arrived in a timed fashion, an they were outstanding. Not only did I get great roses, but it was nice to receive a free gardeners tote bag along with my order, (I use my bag daily). I had a problem with one of the roses, called and expressed my concerns, and was given the option for a replacement, but I decided to wait and see what the rose would do. I hoped it would get better once planted, but it did not. I called a couple of months later and was sent a replacement rose immediately.

GREAT SERVICE and Wonderful Roses.

Monniemon
Lansdale,PA

This is another example of a company I ordered from specifically because of the reviews I read on this site. I wasn't even sure I was going to order a rose, but after reading the reviews here and looking around the site I found one I "had to have."

The rose arrived yesterday, well packed and looking very healthy. Better yet, it came with the most specific instructions I've ever received from a company on planting and care. The pamphlet they sent is so good that I'll be filing it for future reference.

I'm very happy with this transaction.

I bought two roses from Edmunds in March and they just arrived as promised and in great shape. This is my first time buying from them, but probably not my last. Excellent selection and a pretty fair price.

I just received my first order from Edmunds. Ordered back in Jan on a snow day and specified the shipping date hoping it would work out. The roses arrived exactly when I wanted and are larger than other bareroot roses I've ordered. I only just planted them a week ago but so far so good.

This is the first time I've ordered from Edmunds. Few places had the particular Easy Elegance roses I wanted. I received my 4 bare-root roses this week and planted them yesterday. They looked fine and hopefully they will grow for me. While the website has a large time frame for when delivery might be made for my zone, after emailing them, they confirmed that they would ship my roses for when I wanted them.

I purchased 2 mini roses, one was excellent and the other died.
I called customer service the rose that I purchased was sold out, they let me choose another one at a higher price as a replacement at no additional charge.

Excellent customer service, very courteous.

Will buy from again.

Good, healthy roses. Even after the company changed hands, I have never had a problem with any of their roses.

If I had to pick just one company to supply the world with roses, it would be Edmunds!
Eight years ago when we bought our first home I was finally able to plant my dream rose garden. That following January I ordered several roses from both Edmunds and J&P. (I order primarily those varieties that are listed as heavily scented because as far as I'm concerned, what other reason would anybody need to grow roses at home when they could get florists roses for so much less time and effort -- except that florists roses have virtually no scent.) I also paid close attention to claims of vigor and disease resistance because I was (and am still) determined to be an organic gardener. That first growing season had mixed results with the success of my roses, partly because I was a complete newbie, although I had my experienced gardener mom to advise me. Nonetheless, every rose from Edmunds not only survived but did very well. (For example -- my Mr. Lincoln rose, which has a reputation for being "fussy" and prone to black spot, actually turned out to be a star performer in my garden -- quite productive, healthy, and exactly as beautiful and fragrant as Edmunds' catalog indicated) Since then I have continued to order roses from both sources and occasionally buy them at local gardening centers, but gradually I have stopped ordering from anybody but Edmunds.

The quality of the Edmunds roses is premium, as is their customer service. Not once did anything arrive in less than perfect condition, and everything I have planted from Edmunds has thrived beyond my expectations. However, as a home gardener that is still learning new things every season, my first reason for picking up that catalog every winter is Edmunds' complete and total honesty. They will give accurate and honest ratings for things like size, vigor, scent, and disease resistance, unlike another company I could mention. Yes, that means they will indicate when a rose needs a little extra TLC, and the listing will give a good hint or two to help with that. They do not sugarcoat or gloss over potential weakness of a variety, such as needing extra winter protection or Electron being "cursed with a myriad of tiny, sharp thorns". That also means that when they say something is vigorous, or strongly fragrant, it really is! You can take it to the bank. Ironically, Edmunds is also less expensive than its lead competitors, especially J&P.

My plea to other rose mail-order beginners is not to waste your time and money with other companies, which may have slick and beautiful catalogs and Web sites, but which seem to have lost sight of their customers beyond their multi-company marketing campaigns. Roses should be obtained from rose-knowledgeable people who can help their newbie customers with advice and personable service. Mail order your roses from Edmunds and your other perennials from a good local garden center or catlog that specializes in perennials, such as High Country Gardens.

I ordered two roses from Edmunds in January 2007. The order that came was timely and the roses looked very good. As with bare root roses, survivorship is always questionable. One of my roses just did not survive after planting. I called Edmunds and they were very nice and made some suggestions on what to do to maybe get the rose to survive. It did not, so I called them back and they are sending me a new one next spring. I believe that it is difficult for a business to just "replace" orders when they do not know for sure the cause of the death of the plant. In this case the plant died. They made it right by agreeing to replace it. That is good customer service.

I ordered a rose from them in 2006 before they changed hands (sold to Jungs) and it was a nice large bare root delivered as promised. I ordered another rose from them early this year, and since it was a rather limited distribution rose (Falling in Love) I thought if there was going to be any mix up because of the new company this would probably be the rose that would "fail to show up". I was wrong. The rose arrived when specified and was in good shape. I don't know what the future will bring, but having ordered from Jung seeds in the past with 100% satisfaction, I can't see why it wouldn't be a good place for roses too.

I ordered a bare root rose in late May holding my breath on what may come and to my surprise it was outstanding. Customer service was great, I had the rose overnighted and it was delivered in less than 24 hours!! Edmunds roses directions on how to plant the rose were perfect and they made a point of telling you common errors that people make when planting bare root roses. Two weeks later I have the rose (Crimson Bouquet) I could not find any where else and it's doing great. Thanks Edmunds!!