Photo by Melody

Comments regarding Messelaar Bulb Co.

Click here to return to Messelaar Bulb Co.'s listing.

You are viewing only neutral comments

  Feedback History and Summary  
4 positives
1 neutral
2 negatives

Comments:

RatingAuthorContent
Neutral EnglishJ
(2 reviews)		 On Oct 23, 2017, EnglishJ Atkinson, NH (Zone 5a) wrote:

Posted on May 21, 2011, updated October 23, 2017
Posted on October 2, 2010, updated May 21, 2011
I've bought bulbs in person from Messelaar Bulb Co. Inc. in the past and have been pleased with the quality of their product, but this year was the first time I ordered by mail. I was very pleased at how quickly I rec'd my order and the care with which my delivery instructions were forwarded to the shipper. Communication was great with a personal message notifying me when my order was shipped. I purchased English bluebells that are now extemely hard to find; they are good size and appear to be very healthy.

On May 21st, 2011, EnglishJ added the following:

I'm pleased to say my English Bluebells survived one of the worst winters in several decades and are now in flower:)
On October 23rd, 2017, EnglishJ changed the rating from positive to neutral and added the following:

I'm really unhappy with Messelaar this year.
Today, after checking their web site to make sure the English Bluebells I wanted were in stock, I arrived at the sales outlet - some 30 miles away - to find they were actually sold out. The sales assistant suggested I should have called instead.
In addition, their web site has had an update that has made it very user unfriendly. The 'View Cart' links, both on the right hand side and on the bottom of the page, resulted in a blank screen. The only way to see it was to add another item and then edit as necessary. Once in the cart, you can't click on an item to check the details; instead you have to Browse or Search again. Finally, the search option is very picky. A search for the tulip 'sorbet' brings up nothing unless the first letter is capitalized i.e. 'Sorbet'.
Thankfully, I was able to find the English Bluebells elsewhere, and the search for them introduced me to other suppliers with a more reliable online presence.