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Comments regarding Steele Plant Company

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10 positives
4 neutrals
2 negatives

Comments:

RatingAuthorContent
Negative StevenRL71
(1 review)
On May 28, 2018, StevenRL71 wrote:

We were looking forward to receiving our sweet potato slips and upon opening the box was instantly disappointed. The quality of the plants were ridiculous, especially for the price paid for 25 plants. The plants were limp with yellowing leaves. Most were tiny and didn't have a chance to survive from the start. In my opinion these shouldn't be considered a plant to begin with. If lucky seven of the plants might make it. We found healthy plants from one of the big box stores to fill the void and now consider the few Steele plants that may survive an experimental planting.. Do hope they make it!

Negative qterhrs
(5 reviews)
On Jun 1, 2012, qterhrs Friedens, PA (Zone 5a) wrote:

Posted on January 2, 2009, updated June 1, 2012
I ordered onion and sweet potato plants from this company. The onions arrived with prefect timing for planting. Very nice plants that grew beautifully.
The sweet potato plants were a different story. They were tiny dead plants. I tried to nurse them back but no luck. I called the company and told them I might be able to still save 4 plants (they did end up dying) but the company sent me an entire new order that I received in 2 days. The new order was big plants that grew beautifully. My only thought is why I didn't receive the big plants in the first order.
I will order again from them this year.


On June 1st, 2012, qterhrs changed the rating from positive to negative and added the following:

I have been ordering from this company for a few years now and have always had small problems that I overlooked but this year was the worst.
First my onions came at the beginning of March. I called them to let them know it was too soon to plant in my area but CS blamed me for not choosing a date to ship.
Called last week about where my slips are and they said they were shipped 2 weeks ago and they would reship when they had a chance. Got my slips and had 4 grow bags set up to plant, 3 per bag. Low and behold there are only 9 plants! Am I to wait longer for them to ship the remaining plants? It's not like I ordered a huge amount and was shorted a couple, sorry someone who works there cant count to 12.
Ordered the beginning of Feb and was charged at that time so they know my orders long in advance. There is no notification or tracking of when your orders are shipped, so you just watch your mail for live plants when they show up. The last straw is needing to call every seaon because of errors on their part and they are not as nice as they where in the past. Do they think I like to call long distance with problems? I will not order from them again.