Comments regarding Louisiana Iris Farms, LLC

Ordered $62 worth of irises on Oct. 10, 2017 and credit card charged then. Did not receive irises (via USPS) although they told me it was UPS. Called Louisiana Iris Farms and told them I hadn't received bulbs. LA Iris Farms told me that I needed to check with the US Postal Service to find out what happened. They say the USPS did deliver them, they have proof. But the package of bulbs weren't delivered to my apt or my mail box, so where are they??? Asked for a refund, Jim Leonard (of LA Iris Farms) said it was sent Nov 28, 2017. I NEVER received it. I filed a Better Bureau Complaint and Louisiana Iris Farms say they mailed the bulbs and then mailed a refund check. Did not receive either one.

The latest email from Jim Leonard of Louisiana Iris Farms, LLC was this: ""The check I sent to you on Nov 28 and it has not cleared my bank. Nor has the letter containing the check been returned to our office. There is a $30 bank charge to issue a stop payment on the check, so I intend on waiting a period of time before I issue another check and send it to you. Because of the continued difficulties with the mail, the next check will be sent by certified mail. Jim Leonard, Louisiana Iris Farms""

Jan 18, 2018 and I'm STILL waiting for a refund check...