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Comments regarding Las Pilitas Nursery

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19 positives
2 neutrals
2 negatives

Comments:

RatingAuthorContent
Positive ozark89
(3 reviews)
On Sep 23, 2023, ozark89 Hillsboro, OR wrote:

I live in Oregon and recently purchased a few plants . While the packaging wasn't the best and I feared a bit for a couple plants at the bottom, and a few look a bit small for what was to be a gallon size, they overall look healthy- so much better than one of my local nurseries and better than some other online nurseries' plants. I planted them all quickly and so far, all are hanging in there. Praying that they all make it and thrive!

The people there are very responsive to any questions and very accommodating. I appreciate their customer service!

Positive deepgreenthumbs
(6 reviews)
On Jan 30, 2020, deepgreenthumbs Seattle, WA wrote:

Great source for US West Coast natives! I've order half a dozen plants from them; all were healthy and good sized.

Positive Kjani
(7 reviews)
On Oct 21, 2017, Kjani Gig Harbor, WA wrote:

I had a really good experience with Las Pilitas. Penny has got to be one of the most enthusiastic persons on the phone, it makes you excited to buy something. Her enthusiasm is contagious! I placed an order for several Penstemon Margarita BOP and Erigeron glaucus Wayne Roderick these were a recommendation from their website. I had ordered California Fuschia earlier from another nursery, I should have ordered those as well from Las Pilitas as the plants I received from Las Pilitas were much larger. I could not be more pleased! I’d like to order the pink California Fuschia as well but they are out. I now have my eye on a Refugio manzanita. My only problem is I am running out of yard! I really like native plants and this nursery has a vast selection of things I cannot find anywhere else. If you are in doubt at all, as I was about ordering - give a call as I did and speak to Penny - I asked about condition of the plants, the sizes I would receive, how many they had and it completely alleviated my fears. I also, when ordering put a special note in to Penny reiterating our discussion.

I will do the same again in the spring! - if in doubt give a call...

Positive taxonomybob
(1 review)
On May 22, 2017, taxonomybob Hayden, ID wrote:

When I lived in CA, I was a long time customer of the Santa Margarita Nursery. Burt (the late owner) was kick, and produced an incredibly informative and humorous website, which his daughter now maintains. Great place for natives and especially for knowledge of native plants. Never been to the other location. Had a great deal of respect for Burt and his endless quest for in-depth knowledge of native plants.

Positive topgunja
(3 reviews)
On Jul 26, 2015, topgunja Tempe, AZ wrote:

I have a generally positive experience with this company though limited and it comes with some very mild reservations. I have only ordered twice from Las Palitas, though I have ordered over 2100 plants over the past 16 yrs from at least 9 different mail order companies. I would order more from Las Palitas except (here is where the mild complaints come in) there is often limited actual availability and the cost of shipping, especially for just a few plants, is exorbitant to Arizona (maybe anywhere for that matter). Like $33 on up for small order. They need to find a simple way to reduce the size of the transported plant someway. Having said all that, I ordered 5 plants in 2 shipments at the beginning of this year and all are doing great, though a couple did take a mild period to establish (in part, could be the plants). For those that complain about the shipping method herein, the only thing justified is the weight or the high pricing--the method is otherwise fantastic and any well experienced gardener like myself has an appreciation for that. Everything was carefully well packaged. I also love their website. Please find a way to reduce the size & shipping somewhat Las Palitas, as I want to order more ! :)

Positive divingturtle
(2 reviews)
On Nov 6, 2014, divingturtle Del Mar, CA (Zone 10a) wrote:

I live very near the Santa Margarita Las Pilitas nursery, and over the past 3 years have become what they call a "repeat offender" - buying more and more native plants to gradually restore my property to a more natural condition. Bert was totally amazing with his wealth of knowledge - and all who knew him miss him greatly. But daughter Penny is also quite knowledgeable, and has been very supportive of my efforts. They have an enormous variety of natives, and their website is an entire college education in botany! I plan to continue buying from them whenever I feel the need for more plants!

Positive MulchingMan
(6 reviews)
On Nov 4, 2013, MulchingMan Eugene, OR wrote:

Posted on September 27, 2012, updated November 4, 2013
Here in the Pacific Northwest, it's often possible to grow plants that are native to the chaparral hillsides of CA (provided that our thick clay soil is sufficiently amended.) However, it's difficult to find local nurseries that carry these plants. So I decided to give Las Pilitas a shot.

I ordered a toyon and a golden currant subspecies that is native to temperate CA climates. They arrived in a small box, with bags tied around the root balls. I thought that this packaging was a little questionable (especially after I paid $33 for shipping and handling), but I can't argue with the results. Both shrubs were in good condition.

I also appreciate their planting instructions, though I think that they paint with too broad a brush at times (yes, you have to amend your natural soil in some cases). I had a question about their suggested watering technique and they responded to me in less than 10 minutes. Their web site is also very informative (and humorous at times).

Overall, I was pleased with Las Pilitas and would gladly do business with them again.


On November 4th, 2013, MulchingMan added the following:

I've done a lot more business with Las Pilitas over the past year and they've become my favorite nursery. Their plants are reliably healthy and do well in my yard (even some of the species that are marginal here in the Pacific Northwest).

One important lesson I've learned: Follow their instructions verbatim, don't improvise. They know better than you. Also, take the time to read their web site, particularly the sections on symbiotic soil fungi/bacteria and plant communities. You will be a better native plant gardener for putting in the time to learn.

They're also very good about answering questions. Bert deserves a gold star for answering my many e-mails.
Positive krissypoo
(4 reviews)
On Sep 20, 2013, krissypoo Long Beach, CA wrote:

i ordered several plants and they arrived with rootballs in a bag and the plants packed horizontally like sardines. amazingly, only my san diego sunflower suffered (minor) damage (it was also pretty tall so no biggie). honestly, the plants didnt look spectacular after shipping but once planted really took off. only one in the order didnt make it but that was entirely my dog's fault. the wild strawberries had 2-3 runners each and after adjusting to their new environment look much healthier than alpine strawberries i bought elsewhere. although shipping was crazy expensive, i would order from them again based on the health of the plants. i'd rather pay more for vigorous plants that will flourish than cheaper plants that look good at first purchase then struggle after transplanting. their website is also super informative (esp for those not familiar with native plants) and pretty funny. i do wish they included more pictures of the entire mature plant instead of closeups of flowers so the buyer can make more informed decisions. id also love to see more edibles but maybe thats just me. ;)

Positive wagneramy
(9 reviews)
On Feb 9, 2011, wagneramy Santa Cruz, CA (Zone 9a) wrote:

I ordered from Las Pilitas on Sat and my plants arrived in great condition on Tues. The nursery was in contact with me giving me advice on how and where to plant some of the more difficult plants. They were all natives so required different treatment than garden plants. I was very pleased with this nursery and will order from them in the future. They were very helpful.

Positive mrs_colla
(29 reviews)
On Aug 16, 2007, mrs_colla Marin, CA (Zone 9b) wrote:

I haven't ordered plants from them (yet), but I called them up with a cross pollination question. The lady was very helpful and informed me very well, and I haven't even bought from them!
That, to me, is a sign of a good nursery where people care about plants and not just money!
Christie

Positive floria
(27 reviews)
On May 3, 2007, floria Athens, GA (Zone 8a) wrote:

I ordered several plants this spring. The people there (Penny in particular) were extremely helpful. The plants were sent and arrived very fast and in excellent shape. How well the plants will fare - that is my own problem - after all, I am trying ]to grow California native plants in Pennsylvania!

Positive cammywc
(1 review)
On Mar 8, 2007, cammywc San Diego, CA (Zone 10a) wrote:

I live in san Diego and go to the Escondido nursery a lot. They are always extremely helpful and knowledgeable. If I follow their directions, my plants are happy and thrive. If I don't, the plants are toast! I've learned by experience to do as they tell me!

Positive mbgardens
(1 review)
On Mar 2, 2006, mbgardens San Jose, CA wrote:

At first I was afraid to order for fear the plants would be crushed during delivery. But they have a clever way of packing the bagged rootballs like sardines in a box such that when I opened the 5 boxes after watching the UPS guy drop them upside down on the ground, all plants survived. I will be ordering again!

Positive absinthium
(4 reviews)
On Feb 18, 2006, absinthium Spring Valley, CA wrote:

I go to the Escondido nursery at least once a year. The folks there are always very helpful. The plants are all mostly 1 gallon and being natives are small above the soil line. The roots, though, are usually perfect, filling the soil but not root bound. The display garden is developing nicely and is full a great ideas on how to use natives aesthetically. This year I bought several salvias, artemesias, penstemons and a buckwheat that may or may not like my particular climate. Very happy to have them in the county.

Positive Toyon
(1 review)
On Apr 23, 2005, Toyon Oceanside, CA wrote:

The Las Pilitas staff helped me with a school garden that is the envy of the campus! Their plants grow well in my yard too. The website is the best you can find, it is hard to get good info on natives so they provide a very valuable service!

Positive KaperC
(11 reviews)
On Feb 25, 2005, KaperC No. San Diego Co., CA (Zone 10b) wrote:

We have purchased well over 100 plants from the Escondido site and can't recommend them too highly. The staff is very knowledgeable and willing to help. Do visit if you are in the San Diego area -- especially when the salvias are blooming, as the scents are amazing!


On May 8th, 2005, kaperc added the following:

Visited Las Pilitas Escondido today wearing my DG shirt. Morgan and Val were very pleased with the comments and said thank you to everyone -- it meant a lot to them to hear their work is valued. As always, they were incredibly helpful and I came home with some good choices.
Positive crystalspin
(1 review)
On Mar 21, 2004, crystalspin Santa Ana, CA (Zone 9b) wrote:

Visited the company's Escondito site last spring (2003) after compiling a shopping list on the VERY complete and helpful website. Purchased some California native plants for my mostly xeric postage-stamp landscape. The proprietor was VERY helpful as well, with accurate advice even when advice was NOT to buy!!! Plants (even the ones that seemed small and 'doubtful') all did well in their first year.

Positive pale_saint
(9 reviews)
On Jan 2, 2004, pale_saint raleigh, NC wrote:

we have ordered 3 times from this company and can't be more pleased. they have very good xeriscape plants and california natives. we have lived in california and successfully grown penstemons and salvias from them in the central valley. we now live in south carolina and the salvias (pozo blue) and penstemon (margarita BOP),that we ordered in spring 2003, have grown wonderfully here, too. can't recommend them more.

Positive mikejan
(24 reviews)
On Apr 1, 2002, mikejan Staten Island, NY wrote:

Though I have not yet received the plants I ordered I feel they deserve a +++ becuase of the information about soil and mychorrhizae on the website. Must reading for every gardener. E-mail gets answered.


On April 28th, 2002, mikejan added the following:

Plants have been received and are in the ground. Ships via 3-day UPS so your plants arrive from the left coast in good shape. Ships gallon-sized plants which means good roots. There are pluses: California strawberry was actually 2 plants with many runners ready to spread. There was also a shrub seedling in the strawberries (which Bert told me about). The California rose also had a runner so it was like getting a 2-fer. Well worth the hefty shipping cost (you are warned in advance).
On July 4th, 2002, mikejan added the following:

After 2 nasty heat spells the plants are doing well. They are growing new roots and this is good as they must be shocked in the change in climate and soil. If you want California natives in your garden and are willing to pay the premium this is the place.