18 Stuart Street, Clayton
Manchester, Lancashire, M11 4DN
(United Kingdom)
07561 008 843

Notes

I am the owner of Adenium Store. We grow what we sell and know the quality is very good. The seeds are hand pollinated to increase consistency when growing from seed. These negative reviews from PlumeriaGuy are a fabrication. He is a competitor and has a rival website in the USA. They are expensive and does not like that we are reasonably priced. The review from Spain never contacted our company, not a single time. If they did they will have emails which they can post here. But they wont because they didnt. We try our very best to offer the best and these hate reviews without substance need to be monitored accordingly by the administrator. If someone says something defamatory about us they should be able to back it up or not allowed to post it in the first place. I believe that is a much fairer system.

posted on December 19, 2022

Reviews:

positives
neutrals
negatives

Displaying the 6 most recent reviews

RatingContent
Negative
On Dec 18, 2022, Ak74 (1 reviews) from Bogata, TX

I placed an order at the end of October, worth over £50. before making the payment, I had to put my address, and I paid for the order through Paypall. I didn't receive my product, I contacted the company, they sent me the Tracking number, then I saw that they sent it to Austria instead of sending it to Germany. The Paypall address was not in the wrong country. they put Austria and Deutschland as addresses. How is it possible to put two countries in a single address ?! I buy everything through Paypall and I've never had this problem, because they always send it to the address I put in when I place my order. because if I buy something for my children and put their address when placing the order, I don't want them to send it to the address that is on Paypall, but to the address that they gave as to be sent … I wrote several e-mails, to which many were sent ignored. the post office from Austria sent it back to England, they don't always answer my emails. It's been since 2 months since I placed my order. I didn't receive my order or my money back. this signature is not serious. ignores my emails, just wants to make money at the expense of others. After posting on a company review website, I was quickly responded to, my mouth dropped open at how quickly they responded. They claimed that they asked me for my address to send the seeds, I NEVER received any email from you asking for my address, I can send you what orders I make and pay with PayPal, because they always use the address I put in my order. None of them ever sent an address with 2 countries at the same time. I've been trying for two months to solve my problem with you, without success. Now that I've posted it here for everyone to see, you come up with a solution… It's been almost 2 months, I won't have any money or seed. the seeds are no use sending me now. with temperatures reaching almost -10 degrees, they would freeze even in the mail truck let alone my mailbox. I don't recommend this company. he is not interested in resolving a problem with the customer


Company representative comment on December 18, 2022:
On Dec 18, 2022 9:23 AM, Adenium Store responded with:

The above review is FAKE and as explained already you really need to update your shipping address for when you check out with PayPal. It is your responsibility to make sure you are shipping your seeds to your correct address???
Here is PART of the address the customer provided for their SHIP TO address.
--> Mühlacker *Deutschland*, *Austria*

As you can see the customer clearly made an error which they discovered AFTER the item was shipped..... and despite communicating with them to rectify the problem they chose to point fingers and blame us. Despite the error being solely their own we even offered a completely FREE replacement as a gesture of good will but the customer only responded recently and open a claim which they lost due to their own action and error.

We tried to help them but they did not want help, they were only interested in Money AND free seeds.

If you want to take us up on our offer then we could have shipped some free seeds in the new year.

Positive
On Feb 1, 2022, foxroar (2 reviews) from Nanaimo,
Canada

I've ordered from this company many times over the past few months and have always received very high germination rates on plumeria seeds, adenium and bromeliads. Many types plumeria sprouted in only a few days! Great customer care and response as well.

Positive
On Jul 30, 2021, Bigbrian72 (1 reviews) from Ohio,
United States

Having bought many seeds for many years from Adenium Store I can safely say the seeds are good quality and I have had better success growing plants that look more like the picture. We grow plumeria and Adeniums to sell on to others at market and mail order and its nice to know the customer will get a plant that looks like the picture or similar. We have brought many plants to flower over the years and sometimes the double flowers are the same colour but new triple hybrids and vice versa. The plummies we have had are great too and we brought one particular one to flower which was a totally new flower. We named it after our gran daughter. Not in any official way. Of course you get some flowers that you wouldn't write home about, but we just use those for grafting the better looking adeniums onto the root stock. The only criticism I have is some packs seem a little expensive than others but I suppose you get what you pay for, and in that respect I'm personally very happy overall and highly recommend.


Company representative comment on July 30, 2021:
On Jul 30, 2021 1:25 AM, Adenium Store responded with:

Hi Brian.

Thank you very much for your good honest review. Very glad to hear your having all kinds of success with our adenium seeds and plumeria seeds and hope you continue to enjoy them. Very nice to know a plant grown from one of our plumeria seeds is now named after your granddaughter. Excellent news.

Negative
On Jun 8, 2019, bilwight (1 reviews) from Cadiz,
Spain

I bought a lot of adenium seeds form the adenium store, spent two years growing them on. Instead of the colours and doubles, trebles I was promised, ever one was a single pink flower. The definition of theft is 'Obtaining pecuniary advantage by deception.' They have my money, and are ignoring my emails. If you buy from them IMO you are a fool.

Negative
On Sep 29, 2017, PlumeriaGuy (2 reviews) from Seal Beach, CA,
United States

I bought a ton of plumeria seeds from the Adenium Store and am total disappointed with what is starting to bloom. The first plant that bloomed was one of their Kaneho seeds. The plant turned out to be a standard tiny generic white Celadine. The second plumeria to bloom was a Yellow Diamond. It turned out to be a generic pink plumeria with a totally different shaped petal than the triangular Yellow Diamond. Ugh! I would avoid these small mail order seed sellers, and keep to USA brick and mortar sellers that back their seeds. When you calculate it takes about 2 years for plumerias to flower, it is not worth trusting a online seller. I have had good like with Brad's Buds and Bloom plumeria seeds but not many others. I will not do any more business with the Adenium Store. You are better off buying plumeria seeds on eBay and will get the same random results for a ton less money.


Company representative comment on December 18, 2022:
On Dec 18, 2022 10:05 AM, Adenium Store responded with:

Seems this CUSTOMER who we have no record of ever buying from us is a HUGE fan of Brads Buds and Blooms *(who coincidently have bought seeds from us to resell?) Not sure why some people exaggerate so much about their experience.????

Positive
On Sep 23, 2017, tejastosocal (1 reviews) from Long Beach, CA

Purchased several varieties of adenium and plumeria seeds and they arrived quickly even with international shipping! Waiting to see germination rates, but seeds look fresh. Only complaint is the website is clunky if you try and check on your order (if you’re impatient like me!). But overall so far, would recommend.

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