Desert Garden Care

Posted on October 20, 2011, updated December 12, 2011 Posted on September 24, 2011, updated October 20, 2011 I ordered seeds from this vender in the middle of July. It is now September 24th and he still has not shipped my seeds. I have asked him twice to refund my money & he still hasn't responded to that request. The only communication that I received was him sending a blanket communication to a bunch of people at once telling us that he is on vacation & we'll get our orders soon (which by the way - I didn't appreciate my email address being carbon copied to a bunch of people I don't know!). About a month after the first communication, I emailed him & asked for a refund. He ignored my request and sent a message a week later with a USPS tracking number. It has been three weeks since I've received the tracking number & it still shows as not being shipped yet! I told him if my seeds weren't shipped in two days (giving him another chance) that I wanted a refund. The two day deadline has passed & no shipment, no seeds, and no communication. My advice - stay far far away from this vendor. I fully expect him to log on & claim that I am a liar (it seems to be his modus operandi).

I purchased 2 cuttings from DGC; the price was good and they arrived in excellent condition, very healthy. Two weeks out- plants still in excellent condition. Email support from the owner was very quick, both before the purchase and afterward. There were no surprises with the transaction, and I give the whole experience with the owner an Excellent rating. I would recommend them to anyone, and will buy from them again.

I have ordered from DGC several times. The quality of the specimens is second to none. The order ships and arrives on time and in great condition. The seeds are excellent aswell, I have never had higher germination rates!!! A+ company

BEWARE - ships short and claims you are a liar when you ask him about it. Converstation quickly goes bad and the contact person becomes belligerent and offensive in his communications.

I purchased a live Kratom plant from DesertGardenCare and it was shipped promptly and healthy. I planted it on arrival and it is now doing fine and showing new growth. The customer support was also amazing, I must have sent 10 emails asking about how to care for the plant, shipping, and pricing. All were answered promptly. I will be ordering again.

I had a very nice experience buying from Desert Garden Care. They very quickly answered any questions I had. I bought a live plant and a variety of seeds. The live plant was packaged with extreme care. It was very healthy. I even received a free pack a seeds! With quick shipping, good communication, and a healthy plant what more could you ask for!

STAY AWAY!! Desertgardencare.com is to be avoided like the plague. Be prepared for everything and anything that may go wrong with your order to somehow be your fault! Sends cuttings that are half dead and expects you to revive them. Then replacement sent that was literally one inch tall for a TREE CUTTING??!!! Seller refuses to refund money, and in checking their online feedback for eBay they have have similar pathetic attempts at getting large sums of money for 'exotic' trees that are laughably puny. My attorney even got a chuckle when I showed him the pictures!! STAY AWAY!!!