Easy To Grow Bulbs (formerly Willow Creek Gardens)

Bulbs: Spring-blooming and dormant potted bulbs, Bulbs: Summer-blooming

2521 Oceanside Blvd., Suite A
Oceanside, California 92054 (United States)
866.725.5361
(760) 754-0193

Notes

Willow Creek Gardens is dedicated to providing:

- Quality flower bulbs and plants that are large, healthy and true to name
- An unusual selection so there's always something fun to try
- Helpful online how-to information
- No substitutions unless you specifically request
- Prompt, personalized customer service via email and phone
- Detailed order acknowledgments and shipping notices so you know what's happening and when (plus you can specify preferences)

Visit WillowCreekGardens.com for gardening that's fun, interesting and designed for success.

posted on March 20, 2009

Reviews:

positives
neutrals
negatives

Displaying the 50 most recent reviews

RatingContent
Negative
On Jun 9, 2023, beckettsmama (2 reviews) from New York City, NY

Ordered dahlia tubers on May 20th. They were supposed to ship in 5 days or less. After two weeks, I called and left a voicemail to find out the status. Sent an e-mail on June 1st and 3rd. But it wasn't until I sent my second e-mail that I received a reply, indicating that my order was being processed at their warehouse. I received the tubers today -- June 9th -- 3 weeks later. They were a bit of a mess and the package felt damp. Some tubers were labeled, while others weren't, which makes it difficult to know what I have or how to group them when planting. Will definitely NEVER order from them again. I suppose you ultimately get what you pay for. I had previously ordered from Fleur Farm. They were a bit more expensive. But the tubers were gorgeous -- healthy and packed in separate bags that were meticulously labeled and packed. I also received them three days after I ordered them.

Negative
On Apr 16, 2021, pempe (7 reviews) from Methuen, MA

Posted on April 27, 2020, updated April 16, 2021 Posted on April 23, 2020, updated April 27, 2020 I have been buying from these people for many years. Started out as a good experience with good bulbs. For the past 3 years I have been getting rotted substandard bulbs or an email at shipping time that bulbs are not in stock even thi ordered on the very first day they were listed. When you contact them they tell you the crop failed. I ordered curcuma roscoeana, arisaema Griffithii var pradhanii and arisaema speciosum magnificum and received an email stating not in stock. So disappointing. I could have ordered from other online nurseries while they had in stock. I will think carefully before ordering from them again.


On April 27th, 2020, pempe added the following: Received another email from them today an Arisaema I I ordered from February 15th was Cancelled. On their website they wrote reason for cancellation “ customer” Hi marcia, We understand needs and circumstances change sometimes. Your order has been canceled and your payment has been refunded. Order No. #75892 April 27, 2020 Items Cancelled Arisaema propinquum Arisaema propinquum 10404-01 × 1 Please do not hesitate to get in contact if you have any questions. Happy Gardening, Easy To Grow Bulbs www.EasyToGrowBulbs.com Copyright © 2020 Easy To Grow Bulbs
On April 16th, 2021, pempe added the following: This is a repeat of last year. received small sub par bulbs and sent wrong item. Also the Alocasia I ordered in January I did not receive. said they sold out. sent me freesias instead.

Neutral
On Nov 25, 2020, robbdogr (9 reviews) from Long Beach, CA (Zone 10a)

Posted on November 5, 2020, updated November 25, 2020 I DO NOT RECOMMED ordering from this company. The only reason I ordered from Easy To Grow Bulbs was for the Amaryllis belladonna bulbs, and only because Bill the Bulb passed away and his bulb farm is not currently shipping. I requested when I ordered on August 20th that I wanted them shipped ASAP because Amaryllis belladonna are best planted in August or September in my area, not planted later like other fall bulbs such as narcissus. My request was not fulfilled and the bulbs shipped even later than their website showed they shipped other types of bulbs for my area. The website said they shipped to Amaryllis to my zone September to October and other fall bulbs October 12th. They did not ship until October 28 according to the label on the box. My order included Amaryllis belladonna, Crocus sativus, and Triteleia. The only bulbs that look good are the Triteleia. The crocus bulbs are still firm, but all of them sprouted. However, in my opinion, the White Amaryllis belladonna are ready for the trash. The Amaryllis bulbs are soft and shriveled. They look like they have been out of the ground since July. I am particularly disappointed because the Amaryllis belladonna were really the only reason I ordered from this company. If the Amaryllis belladonna come back to life, it likely will be at least 3 or more years before they build up enough energy bloom now. I contacted the company about the poor condition of the bulbs when the bulbs arrived, and included a photo, but the only responses I received were auto generated when I sent it, and then today generic "was it something we said" unsubscribing email confirmation (BTW, I did not unsubscribe) with a coupon for 50% off my next order by Nov. 20. I would not order from them again after their poor quality, regardless of the discount. This company has two separate listings in garden watchdog. I apologize for leaving generally the same negative review at each, but I am unsure which one is the official listing. I hope other gardeners considering ordering bulbs read both listings for the other negative comments by other gardeners.


On November 25th, 2020, robbdogr changed the rating from negative to neutral and added the following: My review was orginally rated as Negative. I switched my rating to neutral because all of the bulbs are finally starting to show some growth, including the shriveled sad white Amaryllis belladonnas that I was unsure was going to make it. My pink ones that have been in the ground for years, from a neighbor, already have lots of lush foliage 12 inches long. The foliage on my new ones are barely an inch and stunted and anemic looking, but at least they are alive. The prolonged period of being out of the ground clearly set them back, but didn't kill them. Now I have to wait years to see if they are true to color. I have about 40 pinks ones so I am really hoping they are white as advertized.

Positive
On Sep 16, 2014, Vickalee (1 reviews) from Perrysburg, OH

I placed an order for garlic bulbs for an upcoming class I'm teaching and finally reached Willow Creek almost in a panic. After getting less than positive responses from several other companies due to the volume I needed, Willow Creek came through! It's frustrating to get an email or "current" catalog from several places encouraging you to place an order only to find out that every other person in the country placed their order all the way back in January and they apparently don't have enough of what you need or when it might be shipped. Even though it was touch and go when my order would arrive, Dena in sales came to my rescue! From where I'm sitting, her extra effort and maybe "prayer" helped get it here. At this point I would be impressed with her effort even if my order didn't arrive on time. From the reviews I've read this place has earned my business! Dena rocks!

Positive
On Apr 6, 2014, bth (1 reviews) from La Jolla, CA

Am posting this review to Dave's Garden because I discovered Willow Creek Gardens here by searching for a particular plant (Poet's Jasmine), and Willow Creek Gardens was one of the few nurseries listed that carried it. Although they are located in North County San Diego where I also live, I was not familiar with them. A fortunate discovery. I purchased and received the plants quickly. Their customer service was excellent and the plants are beautiful. Far larger and healthier than from other mail order companies that stock and send them. Very happy.

Positive
On Oct 8, 2013, emmaex (5 reviews) from Bordelonville, LA

If you want to deal with a company that has high quality bulbs, excellent customer service, careful packaging and fast delivery this is the company to order from. I have dealt with companies nationwide. This company is among the most impressive.

Positive
On Jul 10, 2013, buggycrazy (23 reviews) from spokane valley, WA (Zone 5a)

Posted on March 11, 2010, updated July 10, 2013 extremely good service, fast and friendly and great quality!


On July 10th, 2013, buggycrazy added the following: I received some very disappointing specimens of rather difficult to find bulbs this year and in poor condition, but Willow Creek has great customer service and is making it right.

Positive
On May 1, 2013, KMAPINK (3 reviews) from Gettysburg, PA (Zone 7a)

I ordered from Willow Creek Gardens for the first time. My order was for two Passion Flower plants. The order arrived wonderfully packaged with no damages and as well the plants were of excellent quality and size. I will certainly order from Willow Creek again.

Positive
On Apr 24, 2013, kbrehm (5 reviews) from Red Bluff, CA

I ordered 25 Hosta from this company. I received my order within a week. Each hosta had at least 8 to 10 eyes and all were large with a massive root system. I planted them, following the instructions provided, and within a week all plants are up and leafed out. The packaging was great. In fact maybe a little to good as it took me a while to unpack. There were no problems with this order but wanted to mention that Willow Creek is affiliated with Easy to Grow Bulbs, which I have also ordered from. There was a tiny error made on that order but Kathleen, who handles the problems, was wonderful and very helpful. I will be using these companies for most of my plant and bulb needs. I give them a 5***** rating.

Positive
On Jun 5, 2012, scott55tx (7 reviews) from Duncanville, TX (Zone 8a)

Posted on June 5, 2012, updated June 5, 2012 First time doing business with this company and decided to give them a try after reading all the good reviews.I placed an order for 11 different hostas.They were bareroot and extremely nice plants.Great root systems and very nice tops.I was very pleased with my first order.Delivery was also very fast.,3 days from California to Texas.Definitely will do business again.Want to try out some of there container perennials.


On June 5th, 2012, scott55tx added the following: Willow Creek Gardens also sent free flower bulbs with my order wish was very nice to get

Positive
On Apr 7, 2012, chickabeegrrl (2 reviews) from Sacramento, CA

Super fast shipping and great service. They made a mistake with one of my plants (sent the wrong one). When I called their customer service line, there was quite literally no wait. The rep apologized for the error and told us to enjoy the "free gift" and that our missing item was on its way. Aside from that, the other plants ordered were in very good condition, packaged nicely, and of good size.

Positive
On Mar 21, 2012, jdo1217 (7 reviews) from El Mirage, AZ (Zone 9b)

In addition to the large, healthy plants and bulbs that are very well packaged for shipping, I have to rate this company #1 in customer service. One plant in my order was incorrect, and Kathleen replied to my e-mail almost immediately with an apology and confirmation that the correct plant was being shipped. Can't ask for better service than that! (This company is also known as Easy To Grow Bulbs.)

Positive
On Jun 30, 2011, PattiN1 (1 reviews) from Phoenix, AZ

Willow Creek Gardens is simply the best when it comes to ordering bulbs - the bulbs are huge, most are sprouting and ready to plant when you receive them. Kathleen in Customer Service is very knowledgeable, quick to respond and so very nice! I had one begonia that did not come up - well they sent me a package of three new bulbs, again nice big ones, ready to plant. And they did this very quickly! I sure do appreciate all the encouragement and advice they give. The best thing is that they actually respond to emails! I have referred all my friends to their website, because of the great product they ship out, very responsive customer service, knowledgeable people to deal with, and the big selection of plants. I don't feel as though I'm just another number. I give Willow Creek Gardens - and Kathleen - an A+! Give them a try, you can't go wrong. Patti Newlin

Positive
On Jun 2, 2011, jimsgem (1 reviews) from Lawrenceville, GA (Zone 7b)

My first order with this company and they shipped my order quite fast. I was pleasantly surprised at the quality and size of the Begonia Picotee Sunbursts that arrived; large and healthy. They are now beginning to emerge, but what bulbs! So big! Hopefully, these will make beautiful blooms. This will probably not be my only order from this company.

Positive
On May 17, 2011, naturemaiden (12 reviews) from Cutchogue, NY

Posted on April 5, 2011, updated May 17, 2011 Just received my first order and was SO pleased! The plants were BIG, healthy and packaged well. Even got free plant food for the roses! I referred my friend today and she already placed an order. I plan on being a repeat customer, and would recommend them to all my friends. A++++++++++++++++ Company! Thank you!


On May 17th, 2011, naturemaiden added the following: May 17, 2011- All the plants I received from Willow Creek April 5th are growing SO beautiful!!!! I am so pleased with this company. I will definitely be a return customer! Thank you Willow Creek!

Positive
On Apr 25, 2011, Alethea75 (1 reviews)

THANK YOU WILLOW CREEK GARDENS! I just received my first order from Willow Creek Gardens - wasn't sure how well I would like the company since 1) the price was cheaper than everyone else and 2) I have had bad experience with mail order before and it is a hassle to deal with. But I really wanted to obtain the Climbing Lily - the order process was very easy. The tubers arrived in excellent condition and the instruction label with the tubers even told me how much water they need per week! I am definitely going to keep this company in mind to order from them again in the future and tell my garden friends about them as well.

Positive
On Apr 11, 2011, jamesr8 (3 reviews) from Bridgewater, MA

Best bulbs I have yet seen. Easy order and prompt shipping. Ordered half a dozen Arisemas and was surprised at the size of the bulbs and the care taken in packing and shipping. Rated A+.

Positive
On Mar 26, 2011, BrandonCornejo (1 reviews) from Rancho Santa Margarita, CA

I made a purchase in 2010. The Benfica amarylis was huge and had three stems, the papillo amaryllis was smaller, I'm still waiting for it to bloom. I got some free bulbs, worth like $10, that have bloomed very well. The hostas I recieved were sad, but I contacted them and they sent some to me fresh from the fields the following spring that literally had 10 eyes and were clearly ready to grow. I am very pleased with this company, and I hope that you chose their company. (Hint) For Southern California people, purchase in spring as they have more bulbs available that will perenialize. A++++++ Kathleen, thanks soooo much :)

Positive
On Nov 19, 2010, broadway1 (1 reviews) from Hamtramck, MI

Wow! Impossible to be concise when describing my out- of- this- world first experience with Willow Creek Gardens and the most dedicated and knowledgeable Kathleen. She deserves as many gold stars as you've got lying around!.. My August order was a bit complicated: Oxalis which in my zone 5 will not winter over and then three different varieties of Amaryllis which were to be mailed in the middle of Fall. Our email exchanges filled with much insider plant advice regarding my two distinctly different purchases continued for days and with her multitude of expert information the two Oxalis have bloomed nicely and the Amaryllises well on their way. The plant material itself was substantial and so very healthy, well packaged and everything in order. But the customer service was like none other; Kathleen obviously enjoys her job and is oh so good at it. I could go on forever about my most positive experience but, suffice to say ( this indoor gardener has well over 200 house plants with some as large as 10 feet tall!), I would highly recommend putting your trust in Willow Creek Gardens -- fantastic in every way -- and hats off to Kathleen who made the complete experience a total joy!

Positive
On Aug 2, 2010, eclayne (2 reviews) from East Longmeadow, MA (Zone 5b)

This is what internet shopping is supposed to be like! They provided ship date (based upon my USDA Zone), shipping confirmation (right on time), quick professional customer service and best of all super corms (healthy and PRODUCTIVE). I haven't come across a better experience.

Positive
On Jun 10, 2010, gennyga (6 reviews) from Decatur, GA

I received my bulbs on time and the lilies were literally bursting through the plastic with growth. Due to scheduling snafus in our garden construction, I was unable to plant them, along with 90 other bulbs, for two weeks. The customer service rep spent 30 minutes with me discussing our optimum storage choices and other suggestions for my cottage garden plantings. I was truly impressed by the quality of the bulbs and the detailed attention I was given by the company. My favorite garden purchase online ever!

Positive
On Jun 8, 2010, DoniTexas (3 reviews) from Hitchcock, TX

The bulbs and plants were healthy. They are all growing and thriving. The shipping was excellent. I will buy from them again. My online experience with them was positive.

Positive
On May 19, 2010, YvonneMal (14 reviews) from Waymart, PA (Zone 5b)

Ordered Hosta Border Dozen, Astilbe Collection and Strawberry's on Sale. All true as advertised. Nice bareroot Hostas raring to grow. Large and some mega-large Astilbe roots raring to grow. Not too thrilled on the "Idea" strawberry's but will see how they grow. The other ones are large leaves and nice. Thx for the free bulbs. Your service and bareroots bulbs definately encourage repeat customers. Thx!

Positive
On Apr 14, 2010, lexa403 (2 reviews) from Doyle, TX

I had a great experience with Willow Creek Gardens! I ordered Astilbes, Ranunculus, Lily of the valley, and Hosta bulbs. I received HUGE bulbs that have already grown so nicely in my garden. The astilbe in particular has just grown rapidly! It was a smooth transaction and i received my order quickly and well packaged. Great website and information too! I look forward to my future purchases from this company. Thanks!

Positive
On Apr 10, 2010, CherokeeGreg (18 reviews) from Fresno, CA (Zone 9a)

First time customer. Shipping was fast. Plant looks decent. Will see how it does. So far im happy with the service. Probally will order again. The hibiscus I reveived was a good price.

Positive
On Apr 6, 2010, livinonfaith (5 reviews) from Fuquay Varina, NC

Really love this company! I purchased a wide assortment of bulbs from Willow Creek last fall. I'm still just trying to figure out which plants will work in my North Carolina zone 7b garden, so I ordered small amounts of about 12 different kinds of bulbs. They arrived very quickly and were obviously packed with care. All of the bulbs were firm and healthy and they were definitely larger than the ones I usually see from mail order companies. My "Adventure pack" of free bulbs was 5 leucojum, a 9.00 value. And such big Leucojum! Wow! They bloomed this Spring and they were absolutely gorgeous! In fact, everything that has come up so far has done extremely well. I'm still waiting for several things to bloom as the season progresses, but they look like they are doing great. What really shines about this company, though, is the customer service. I wanted to add some bulbs after the order had been placed. No problem! I had a question about the Ranunculus. No problem! I called Kathleen my Garden Guru. She just really seems to be a lovely person and helpful to boot! I would recommend this company to anyone who wants high quality at reasonable prices and needs to know there is someone real at the other end of the line, just in case you need them!

Positive
On Mar 9, 2010, blueeyeskms (29 reviews) from Waverly, KS (Zone 5b)

Just realized I hadn't rated this company from a previous order. This transaction was very good. Had problems with one color of carpet rose in a landscaped bed; Kathleen replaced all of that color very promptly. Am looking to order again.

Positive
On Nov 16, 2009, stormyla (25 reviews) from Norristown, PA (Zone 6b)

I've ordered bulbs and plants from this company several times. The orders have all been processed correctly and the plants were all received when promised. The communications were good. The plants and bulbs were all of exceptional size and quality. The prices are extremely attractive. So far, everything I've ordered has grown and bloomed very well. This is definitely a very good source for quality plants.

Positive
On Nov 3, 2009, clpgirl (46 reviews) from Chippewa Lake, OH (Zone 5b)

Willow Creek is the BEST!! Due to an unexpected transfer of checking account, debit, etc. my payment was extended many days past the order date. They were wonderfully patient, stayed in excellent contact, very, very understanding!! The best customer service I have ever had from a company. Thanks WIllow Creek. I will be back again, and again....and again!!!!

Positive
On Oct 31, 2009, rozrita (2 reviews) from Douglasville, GA

This was my first time ordering from Willow Creek Gardens, and I will definitely be a repeat customer. I ordered mostly rhizomes, and they were robust and healthy. They were shipped very quickly and were well packed.

Positive
On Oct 25, 2009, mamajack (17 reviews) from Fate, TX (Zone 8a)

Posted on November 24, 2006, updated October 25, 2009 i am going to write more when i get my order but kathleen at the gardens is super. they had a collection of watsonia and she worked with me for 2 wks as i bought and selected. she answered every email..............PROMPTLY!


On November 27th, 2006, mamajack added the following: the other thing i would say is that they have a wonderful selection of bulbs for my southern garden.
On December 12th, 2006, mamajack added the following: i got the bulb order today. tons of extras.............just tons. good sized bulbs. packed well. thank you jon and kathleen. it was a pleasure doing business with you both and i look forward to ordering again next year. and, did i say i got tons of extras?!!!!!!!!!!!!!!
On October 25th, 2009, mamajack added the following: i hosted a co-op for amaryllis in which we bought almost 500 bulbs with 50 people involved. kathleen and jon went out of their way to help us. every problem that arose was dealt with immediately. most of the time problems were dealt with in the same hour as my email. the quality of the bulbs....all 500 was amazing. many of the ones i received still had white roots and others in the co-op report the same level of freshness. the other writer that said there needed to be more than 5 stars for some companies was correct. willow creek is one of the most customer friendly companies i have ever dealt with. na'cho 1 and na'cho 2 dg amaryllis co-ops salute willow creek.

Positive
On Oct 22, 2009, stetchworth (12 reviews) from Ocean Springs, MS (Zone 8b)

There should be a rating higher than positive for this company. I received bulbs from them in a coop and they were just huge beautiful bulbs and so well packed. After this I will order all of my bulbs from this company in the future. This is a five star company.

Positive
On Jun 11, 2009, StellysPapa (26 reviews) from Dothan, AL (Zone 8a)

This was a first time for any nursery I have ever done buisiness with.........I placed an order this morning, June 11,09 and get an email saying it has been shipped already...........in other words, I placed the order and have had it shipped in the same day. Now, I call that most excellent service. I have bought from them earlier this year. Good communication between customer and customer service, plants arrived in a timely manner and in good condition. I will buy from them again.

Positive
On May 27, 2009, connieslemon (1 reviews) from Mountain View, CA

I have not yet ordered from this company, but I will shortly. I am very pleased with the customer service so far, however. I had questions about the size of the plastic pot that a plant would arrive in and whether it would need repotting upon arrival. I got the answers and more very promptly from Kathleen McCarthy. I look forward to dealing with Willow Creek Gardens again very soon!

Positive
On Apr 24, 2009, mr_toad (2 reviews) from Valdese, NC

i ordered four tropicana lilies – arrived on schedule – very well packed and were large growing bulbs – all four bulbs had more than one eye – customer service was informative and very helpful will order again

Positive
On Apr 24, 2009, montsho (3 reviews) from Tracy, CA (Zone 9b)

I ordered what should have been the same plant I ordered before from another company and was pleasantly surprised to see that it was actually a plant and not a seedling. It even looked like the online pictures. My plant was healthy and did not look like it was shipped at all. Highly recommend this company.

Positive
On Apr 24, 2009, timbers (11 reviews) from Vallejo, CA

Received my order of border dahlias, freesias and rain lilies today. They were well packed and in excellent condition. I would definitely purchase from them again in the future.

Negative
On Apr 20, 2009, TheGenerator (1 reviews) from Snoqualmie, WA

I've ordered bulbs from Willow Creek Farms once and Easy to Grow Bulbs (which I believe is the same company) once. Both times, I received bulbs that did not perform and both times I contacted customer service via e-mail and both times I received an 'aww too bad' response. There was never any offer to refund my money or send replacements. I've received plenty of bulbs through mail order from other companies and they have done just fine, so I know it's not my soil health or anything that I am doing wrong. I will NEVER buy from this company again.


Company representative comment on April 21, 2009:
On Apr 20, 2009 10:28 PM, Willow Creek Gardens responded with:

We are sorry to hear of this customer's disappointment. After reviewing the orders in question, we find no customer communication regarding last spring's order from Easy to Grow Bulbs, but do have emails regarding the Willow Creek Gardens order. Per the customer, her region experienced a long winter this year and the bulbs dug up in April were squishy. Weather Service reports confirm extended cold, atypically large amounts of snow and a cold week long span in mid December when nightly temperatures were sometimes below 10 degrees.

Looking at order detail, some bulbs purchased are not hardy in the customer's region so were risky at best, while the others would be expected to survive average weather. (Growing zone information relies on National Weather Service historical averages.) Given the unusually cold, wet weather and the spring condition of the bulbs, it appears they suffered winter kill. This was explained by the customer service rep. We also checked to see if there had been other issues with the varieties in question and there have not, indicating an isolated incident.

Because weather extremes are beyond our control, we cannot guarantee products against weather related damage. This is noted on our website guarantee page. However, if this customer will contact us, we'll work to find a solution to the situation.

Positive
On Apr 17, 2009, heavenscape (3 reviews) from TabacVille, NC (Zone 7a)

Purchased some Gloriosa Lily tubers from them. VERY inexpensive and healthy tubers. Extremely fast shipping and wonderful support staff.

Positive
On Apr 12, 2009, bwhiten (2 reviews) from Grayson, GA

Excellent packaging and low shipping costs. The plants arrived looking great and on time. Looking forward to ordering again!

Positive
On Apr 10, 2009, nonigardens (1 reviews) from Provo, UT

I have ordered from Willow Creek Gardens for the last three years. The orders have been shipped quickly, the plants have been in terrific shape and the customer service has been impeccable. I will continue to use them as a source of plant material. Coleen Toone Morinda Gardens Provo, Utah

Positive
On Mar 27, 2009, julianchandler (6 reviews) from Stillwater, OK

I had been searching for Amazon lily bulbs (Eucharis grandiflora) for some time, and I finally found them on the Willow Creek Gardens website. The bulbs were not in stock at that time, so the listing instructed customers to contact Willow Creek for availability, which I did. I was advised by return email that they did not know for sure whether they would be able to get the bulbs, but that if they did, they would let me know. I figured that I would never hear any more about this, but several months later, lo and behold I received an email from Willow Creek telling me that they had the bulbs in stock! When I received the bulbs (10 of them) this week, nine were in excellent condition, but one of them was nothing but mush. I sent an email to Willow Creek explaining the situation and received a prompt and gracious reply apologizing for the problem and promising to send a replacement bulb immediately. What great customer service! I'll definitely be ordering from Willow Creek again.

Positive
On Mar 16, 2009, MyZone8 (6 reviews) from Collins,
United States

Ordered several bulbs everything arrived in timely matter and in good condition. Will order again.

Positive
On Mar 14, 2009, tajataja (5 reviews) from Hull,Ga, GA (Zone 8a)

I just received 6 hostas I just ordered. WOW! Beautiful plants, very large. They shipped when they said they would, e mailed me the shipping info. The packing was great and each one was in a bag ..perfect and ready to plant. I also ordered some roses, but they haven't arrived yet. Will order more from this source for sure!!

Positive
On Mar 5, 2009, sarajute (3 reviews) from Ware, MA (Zone 5b)

I ordered some hosta from them, and the root balls were giant!!!! I was very surprised. They send dormant bare roots, they were just eyes and roots, no stalks or leaves, but some of the roots measured from the tips of my fingers to my elbow!!!!!! Good Starts, and worth the $6.95........

Positive
On Feb 28, 2009, jimmy2 (14 reviews) from live oak, TX (Zone 9a)

i ordered early on preorder basis,the company gave me 10% off the heydichiums gingers were very lg healthy and send out express shipping very happy i ordered from them good service and nice exocited plants hard to find else where.

Positive
On Dec 15, 2008, seagardener (42 reviews) from Southport, ME

We ordered about 150 begonia tubers in January of 2008. Begonias must be started in pots in a warm greenhouse in our area and we have over 20 years experience growing them. We had probably the highest attrition rate ever, perhaps in excess of 30% failed to break dormancy and the failed tubers were discovered to have brown interiors, blue or white mold inside. We quarantined all the failed pots to give the tubers a second chance at growth and be able to make an account of them to report to Willow Creek but unfortunately they were thrown out by greenhouse staff before we could do an exact final count. Fortunately we had ordered more than what was needed for our gardens and those that did grow, grew well and performed better than any year in our experience. So the ones that did survive did great but we had such a high failure rate, we are very reluctant to risk another order. In contrast, we ordered 50 'On Top Sunset Shades' from Brent and Becky's and had nearly 100% success with breaking dormancy and excellent garden performance which gave us additional reason to be suspect of the initial quality of the begonia tubers ordered from Willow Creek. I have no doubt that they would have stood behind their product were we able to give them an account of the failed tubers so I'm not questioning their business integrity; we just weren't satisfied with the product quality.


On December 31st, 2008, seagardener changed the rating from negative to positive and added the following: Willow Creek Gardens makes an excellent point here. Their suggestion that freezing may have been an issue is plausible. We have in the past requested shipment of tender tubers and bulbs "on or about April 1st" and many of our suppliers are from the west coast and would have shipped around the same time. We have not lost any tubers or bulbs in 20 years but there is always a first time for everything. Failure to break dormancy is consistent with freeze damage. We phoned in our order and have deleted our e-mail confirmations so we are not able to confirm addressing errors on our end; the only record we have of the order is a notation that we submitted the order 1/17/08 and spoke to Kathleen. Based on their stellar record with other clients and their reasonable explanation, we are in a position to give them another chance with a future order. We have also received several positive e-mails from them so we feel that their personal attention merits a change in rating from "negative" to "positive".
Company representative comment on December 17, 2008:

On Dec 17, 2008 3:14 PM, Willow Creek Gardens added:

After talking with our customer service staff and reviewing product feedback notes from the spring '08 season, there does not appear to have been an issue with the quality of our begonia bulbs. This conclusion is based on phone and emails from other customers, or in this case, the lack of them.

First, these bulbs were shipped in March at the customer's request. While this was earlier than we customarily recommend for that part of the country, we recognize that growers' timetables are often different than those of home gardeners.

A check of the shipping record for this order indicates that FedEx attempted delivery on Saturday 3/22 but the delivery address was incomplete or incorrect. (Our automated systems feed the data input by customers directly to shipping labels.) We contacted the customer, gathered the right address information and delivery was completed on Tuesday 3/25. However, according to national weather records, that week's Saturday, Sunday and Monday night temperatures in Southport, Maine were all well below freezing (one was 14 degrees). FedEx warehouses are typically unheated, so even with the insulated wrap we use during cold weather; it's likely that these bulbs suffered some frost damage while awaiting delivery. (As a general precaution, when the weather is extreme and deliveries are going to distant locations, we ship early in the week to avoid having packages sit over the weekend in unheated warehouses.)

We wish this customer had contacted us to advise us of the situation and to review options. And while in this instance, it appears there was nothing we could have done that was left undone, we'd still like an opportunity to demonstrate that our bulbs are the best around. Seagardener, please give us a call at 760-721-7079.

Positive
On Nov 14, 2008, flowerfantasy (10 reviews) from Washington, IN (Zone 6a)

Order was recieved very promptly and plants were in great shape.Can't wait to see what spring brings, when I can get these in the ground. Thanks for shipping quickly.

Positive
On Nov 5, 2008, FL_Ginger (3 reviews) from Saint Petersburg, FL (Zone 9b)

Website easy to navigate. Confirmation email upon ordering, plus another email to let me know my order was enroute. Super fast shipping and the order is well packed. My amaryllis and calla lily bulbs look FABULOUS! And I have never seen these varieties be so large and plump. I am looking forward to planting them and watching them grow. Will definitely order from Willow Creek Gardens again.

Positive
On Oct 17, 2008, BlissfulGarden (51 reviews) from Baton Rouge, LA

If I was just basing this review on whether my plants thrived, then it would have to be a negative. However, it's not Willow Creek's fault that the particular cultivars of tuberous begonias that I ordered are apparently not happy in our heat... nor is it their fault that we went through two hurricanes this season. So, to be fair, I will rate them based on the tubers they provided. All nine of the tubers were in fine condition when I received them and were priced well. Willow Creek offers an outstanding selection and their ordering process is quite efficient and stress-free. Too bad my plants didn't turn out as well! Ev

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