Winterthur
Ornamental Trees and ShrubsP.O. Box 4000
Forrester Center, West Virginia 25438-4000 (United States)
Reviews:
Displaying the 6 most recent reviews
Rating | Content | |
---|---|---|
Neutral | On Feb 1, 2002, TimMcGinty (1 reviews)
Winterthur's Plant catalog has gone out of business since June 30th 2000. They no longer carry plants. | |
Negative | On Oct 1, 2000, LucasCatChow (32 reviews)
from Tulsa, OK Ordered from their catalog for the first time this spring (non-plant item). On March 7th placed the order and when I hadn't received it by May 10th I called and was informed that it was still on back order and they didn't know when it would ship. I cancelled the order. Imagine my surprise when I got my credit card bill and found that they had charged the item to my account on June 16th (6 weeks after I had cancelled the order). Calling customer service about the charge I talked to a person who, while not rude, did not seem particularly concerned with what had happened. She said she'd issue a credit to my account. I didn't want another "mix-up" to occur with my credit card number wandering around in their hands so called my card company myself. They have lost my trust over this. | |
Positive | On Jul 1, 2000, LouiseNiemer (9 reviews)
Absolutely BEAUTIFUL plants and absolutely meticulous packaging. We eat blueberries all summer off of the miniature bushes purchased from them about 5-6 years ago, my Lenten Rose plants from them are so big I'm going to have to annex part of my neighbor's yard, and the plumbago can't be killed (and I am trying - bad choice on MY part). One blueberry bush succumbed - they refunded without a hitch. Lots of things available that I can't get locally and they are NOT a bad price once you realize the quality and size you are getting! | |
Neutral | On Apr 1, 1999, CecilySides (2 reviews)
I ordered six hellebores from them. Three were seriously infested with aphids and did not survive. The other three are healthy & beautiful. | |
Positive | On Feb 1, 1999, ChristineMGo (1 reviews)
I hesitated from ordering from Winterthur at first - plants? from them? and then I saw the magnificent specimens that my one neighbor had received from them. Wow! Such large and healthy plants! Her peonies and climbing hydrangea were wonderful; and then another neighbor ordered, and another. Each time the stock was consistently large, healthy and beautiful. Late last year I broke down and ordered several plants. All but one arrived - again with wonderful results. I was disappointed that one of my ordered items did not ship. It was repeatedly put on the delayed shipment status. I could not get any real status on why but was promised that a horticulturalist would phone me back. I never got the call that I am aware of and eventually cancelled it. However, this would not change my high opinion of their plants. I will definitely order from them again. | |
Positive | On Feb 1, 1997, TarisTipton (2 reviews)
Last spring ('96) I bought a pair of dwarf winterberry hollies (Ilex verticilla) from Winterthur that made all my other mail-order plants look sick by comparison. These were the healthiest, fullest, most perfectly formed specimens that I have ever encountered (due in part to meticulous packing prior to shipment). These hearty shrubs are growing so well that I've ordered more of the same, in addition to a hard-to-find enkianthus and a variegated lacecap hydrangea. I was pleasantly surprised that an institution known for its arts and crafts museum was a source for high quality nursery stock. |