Greenshoes Lawn & Garden Supplies
P.O. Box 2646
Salem, Oregon 97308 (United States)
Reviews:
Displaying the 6 most recent reviews
Rating | Content | |
---|---|---|
Negative | On Jun 24, 2006, frodo922 (1 reviews)
from Waterloo, IL Negative was the worst rating I could give. I was sent the wrong wheels and when I contacted them, they said to mail the old ones back and they would be replaced. Two months after mailing them back - no replacement wheels nor will they not return any of my e-mails. I just sent my fifth e-mail to Debbie, Ty, and customerservice (there's a joke). asking for some kind of response. Should have checked their credentials first!!!!! On August 16th, 2006, frodo922 added the following: Update after 4 and a half months - I have received a few e-mails and was told that the wheels were shipped. I asked for the tracking number (7/9/2006) and have not received it or the wheels. I lodged a complaint with the Oregon Department of Justice on 8/16/2006. FYI - //www.doj.state.or.us/finfraud/concompform.shtml The only plus was they did get my mower blades right. Customer support after the sale is sorely lacking. | |
Negative | On Jun 13, 2006, jrcocheba (1 reviews)
from Mount Vernon, WA This store is a complete fraud. I have tried contacting them over 10 times through their "customer service"... no response whatsoever. They have no contact phone number and are unlisted in their local phone directory. A miriad of bad reviews on the internet to boot. I feel like a fool for not have done my research better before purchasing. My bank is currently inverstigating them for fraud. | |
Negative | On Mar 22, 2006, blackfalcon (1 reviews)
from Shepherdsville, KY I ordered three mower blades for my lawn tractor and only received one but was charged for three( March 17, 2006). I have emailed the company several times and have failed to receive a response. I am very disappointed in Green Shoes and won't be ordering anything in the future. | |
Positive | On Feb 18, 2006, boomdog (1 reviews)
from Davison, MI My experience started out negative due to the fact I never received a response from their customer service via email. I posted 2 questions and never received a response. I have since changed my experience to Positive since my order was filled quickly and shipped via Fedex for a Saturday delivery. I placed an order on Saturday and received my motor part on the following Saturday. | |
Negative | On May 17, 2005, monkth (1 reviews)
from Rural Valley, PA On April 24 2005 I ordered a minigreenhouse for my son and daughter-in-law in Redmond WA and received confirmation that the order went though. There was no mention of back order or anything and so I assumed it would be shipped in the ususal 3-5 business days. My credit card was billed for the correct amount. However, the product was not delivered. I emailed Greenshoes but received no reply at all. I then tried for an afternoon using various sources to get a phone number for them. They appear to be either unlisted or disconnected. I talked to my son last night (5/17/05) and they have still not received the product. I am very disatisfied as the growing season when you need a greenhouse will soon be over. | |
Positive | On Jan 31, 2005, bcristo (1 reviews)
from Kawkawlin, MI Only three out of four small engine repair parts that I ordered were delivered, though all were charged for and marked as being shipped on the packing slip. I emailed their customer service department, and have not received any acknowledgement after two weeks. I also tried to call their phone number that was listed on my credit card statement, and found that the number had been disconnected. I even called information to get a current listing for them in Salem, Oregon, and was told there was no listing. On February 15th, 2005, bcristo changed the rating from negative to positive and added the following: It took some time, but Greenshoes finally came through. While the part that I needed was no longer available, they did send a shipping label and arranged for the return of the parts that they had sent. B.C. |