High Country Gardens

I ordered and just received five Calamintha 'White Cloud' in 5" pots and 2 out of 5 were very nicely grown (bushy) plants. The other 3 were old and spindly with woody stems and had long stretched shoots which were very curled up in the box. The roots on the plants were good. This is a EASY to grow perennial in production, stick a cutting, root it, let it bulk up for a few weeks and then spray it with Ethephon (Pistil or Florel - trade names) to stimulate most of the dormant buds on the stems to bust out vegetatively and form a bushy, herbaceous, non woody finished plant. Ethephon is non toxic and a natural gas given off by fruit, yes it has a 48 hour REI in production, but any propagator knows the REI is ridiculous as it has a short half life. Yes, Utah has great solar skies that are sunny and great for propagation and finishing rooted cuttings in greenhouse production, so there is really no reason to sell lanky plants. I'm disappointed therefor to have three plants I need to trim back to create bushy plants. I know all of this as I worked as a perennial propagator for over 20 years. So I will not purchase from HCG again, instead continue to buy from Digging Dog Nursery, they have outstanding, consistent quality and are very good communicators.

Was scared to order plamts online BUT could not find Coronation Gold Yarrow - ANYWHERE, so I gave High Country Gardens a try! Was VERY pleasantly pleased with my order! Price was right too! They were have a sale… including shipping and tax I got 5 of these PACKED REALLY REALLY WELL and protected very well in the box - they could not move so we’re in perfect shape and padded very well $50 that was it! I was surprised at the reasonable pricing - definitely have no fear! I am waiting for them till they get pomegranate yarrow in - and I will be placing another order!

Ordered a variety of plants. The plants were packaged very well in their own boxes and very healthy. Had a problem with two of the plants which was likely due to shipping. HCG fixed the situation immediately with no questions or delay. Very pleased with this company. One of the best online nurseries I have found. I will be ordering from them again because I know that I will be getting excellent plants.

Ordered Goldsturm Black Eyed Susan’s and they were delivered today. They came well packed and look great!!

Order for 2 flats of 9 each Hidcote Superior English Lavender and 5 of Beauty of Livermere Oriental Poppy. No visible option to schedule delivery near planting time. Packaging was sturdy. However, half of the 18 lavender plants were dark grey and withering, soil in some of the pots was covered in lichen. The 4 most damaged plants died before planting, most of the rest have recovered save 2. Poppy plants were covered in brown, withered leaves and are struggling to survive.

I have purchased plants from High Country Gardens for as long ago as the 1970's decade. Their plants are and always have been of the highest quality, representation and diversity. It is always a pleasure to acquire an HGH plant. Plants arrive healthy, verdant and well grown, fully acclimated for my Colorado high desert growing conditions. And their customer service is par excellence. The plant cultivation guides accurately describe where and how the plants shoud be grown.

This is the second year that I ordered plants from HIGH COUNTRY and I have NEVER had such pleasant customer service on my phone calls! They spoke to me with a smile in their voice and spoke as if I were a good friend! PLANT QUALITY---the boxing of the plants is sturdy, they arrive WHEN YOU asked for their arrival, and in perfect condition. I have never received such big, healthy, green plants with such healthy roots on them. Compared to other name-brand nursery plants--High Country makes other's plants look "puny"! PRICE: Their prices are reasonable and the handling charge is too when you see how perfectly secure and healthy they arrive. I would recommend them to family (daughter now shops there) and friends (I have done so.) I could not ask for more from them, and my hubby says I am very picky!! Lol!

I have ordered from this firm in the past and was quit pleased. However, since they were sold to a Vermont company it is not the same com[any. I received an order that was poorly packed. One plant was so disturbed is shipping (sold shaken out) it declined and died within 10 days. I tried to call theme but no one seems to answer their phone. To email them you have to wait for them to send you a code. Very poor customer service and the reason for the negative review. Last time I'll order from High Country.

I have purchase a few things the last 2 years and it's clear that I'm not giving these people nearly enough of my business that they deserve. The Veronica ostensis is extremely slow growing and the ones I received were over 3 inches, huge compared to anyone else I've ever purchased this from, and very thick. I couldn't be more pleased. I've purchased Peonies and other things in the past and was equally thrilled. These people do it right and clearly want to be on top of everyone's shopping list, and I'm going to let them next Spring. Thanks for your great plants at a fair price.

I have ordered from Hi Country Gardens about a dozen times over the years. This year 2 of the salvia pitcheri were quite small and did not survive the first several weeks after planting. High Country Gardens replaced them and now the replacement plants and the surviving original ones are 3 feet tall and ready to bloom! While I cannot plant many of their offerings because of my very wet climate here in the Midwest, those that I have, continue to thrive year after year.

I saw a Munro's globe mallow that I wanted and High Country Gardens had it. I ordered 3 of them along with some other drought tolerant plants. They came in two separate shippings and all were in excellent condition. The packing was excellent and all the soil was damp. My mallow even had a flower on it. They even have a deal where after ordering but before shipping you can add to your order for no extra shipping. The lady who took my order was very helpful and friendly. I will order from this company again.

I placed an order here toward the end of summer for Fall planting. I received regular updates on shipping and the items arrived, well packaged, when promised. they were in the ground the next day after a little vitamin water boost and all are thriving. Something to look forward to for next Spring/Summer season. Very pleased and helpful stuff on their website for planting and care. I will definitely be ordering again.

TL;DR: Great customer service I ordered four plants, a book, fertilizer and a hori hori (gardening knife) from HCG. Unfortunately the shipping company botched delivery -- they claimed they had delivered the package at a time when I was home and frequently on and off the front porch, but it was nowhere to be seen. So much for those plants sitting in their dark box. I called the shippers to file a complaint, then informed HCG of the problem. They quickly set up a replacement order at no cost to me, and gave me the choice of either a refund or store credit for the book and two of the plants, which by then were out of stock. This seems quite generous since the lost package was NOT THEIR FAULT. The replacement order arrived on time, and the plants were carefully packaged and in excellent condition.

I live in the SC Lowcountry where there are few nurseries so I depend upon mail order for my perennials. I have had extremely positive results with High Country Gardens. The plant stock is extremely well packaged, but easy to remove from the packaging. They are healthy and the growing guide is so well written that it should be mandatory reading for all Master Gardener courses. Piet Oudolf, who is probably one of the foremost perennialists in the world, recommends High Country Gardens in one of his books. That really says something. I cannot understand the review that said that there was no shipping date given. I received constant updates and I was waiting on my front porch when the plants arrived!

Very unprofessional. No shipping updates, you just sorta sit there and wait and wonder for weeks until you end up following up several times via email. They had no problem taking the money right away though. Automated response chat window, wait there too, no chat response. I don’t mind waiting but several requests for a shipping date got me generic messages, still no shipping date. It’s stressful right now, I get it, it’s stressful for us consumers TOO!! Ask me how I know!!! I provide memorial and funeral services!!! Other small companies can communicate and/or ship. NOW is the time to hire a laid off person for a temp job to make sure the order doesn’t take a month or more! No excuses! 2 fancy web sites, appearing to look like big competent companies and no personnel to do the job! (Found out Americanmeadows & Highcountry are the same company). Good to know.

Posted on May 2, 2020, updated May 2, 2020 Posted on April 19, 2007, updated May 2, 2020 All my plants arrived in very good condition. They were packed well to minimize damage in shipping. This is my first order with them and am very pleased.

While most of the plants in my most recently received order appear healthy, I was disappointed that one of the Scrophularia macranthas ("Redbirds in a Tree") was clearly dead and rotted off at the base and the other had ***whiteflies*** on it! I'm hoping that the other items in the packaging aren't infected/susceptible because the last way I want to start my spring garden is with established whiteflies. I'm off to order assassin bugs from Arbico, just to be on the safe side. Hoping that the rest of my spring order will fare better.

Posted on May 24, 2016, updated April 17, 2020 Posted on May 24, 2013, updated May 24, 2016 Posted on May 17, 2013, updated May 24, 2013 Well I have ordered for years from High Country Gardens, I had good success with their plants and customer service, until recently. I had a replacement plant order that was going to be shipped to me in April. I waited for my plants to arrive as promised, they did not show up. I have basically had the same experience as Magnolia92. When the plants didn't arrive I e-mailed and callled them (tried to call them) as they never answer their telephone. I finally got a response from my e-mail saying that due to cold weather in Denver the plants haven't grown like they should and that I would receive my shipment two weeks later. Well it is now almost three weeks later and of course still no plants. As in the first case no one called/e-mailed me to let me know that my plants would not be shipped to me. HORRIBLE CUSTOMER SERVICE, if I can't make my promised dates of shipping I let my customers know. I don't rely on my customers to keep calling me and e-mailing me asking me where my order is. I communicate with them. Terrible service nothing but excuses as to why I am not receiving my plants.

I ordered some perennials in late summer for fall planting. When they arrived a few were in very bad shape, jostled around during shipping, out of the pots/dirt and at least one was completely dead. I contacted the company and they immediately sent me replacements. I was impressed with how well I was treated - no questions asked. I told them which plants were damaged/dead and replacements were sent and were in excellent condition when received. I was very impressed and have ordered from them again for Spring planting. They have a customer for life because they stand behind their products.

Last summer I visited my local Botanic Garden and came across a really unique plant called Kintzley's Ghost Honeysuckle. Of course, I had to have some and High Country Gardens was the ONLY place I could find them. I ordered two. Shortly before they were to be shipped I received an email from them saying that the plants really weren't up to snuff and that they couldn't sell me anything that they wouldn't plant in their own gardens, so my order had been canceled. Of course I was disappointed, but I also appreciated their consideration. Then a couple of days ago I received a shipping notice for those very plants! Well, they just arrived and they are definitely up to snuff. One is 9 inches tall and one is 14 inches tall and both are moist and leafy. Now, the ball is in my court. Thank you, High Country Gardens, I will be back next spring!

I placed several orders with them in May/June (Monardas and Agastaches, about 25 plants altogether). They all arrived in a timely manner. They use the best packing method I've seen - their cardboard boxes have an internal cardboard 'clip' which holds the plant pots in place and prevents the soil from shaking loose. Consequently the plants all arrived in excellent condition and established themselves quickly. They made a mistake in one order (one of the plants was the wrong variety), and when I emailed them they shipped the correct one promptly. Their little video 'how to' planting guides are good too. I give them 5 stars out of 5.

Posted on May 29, 2019, updated June 13, 2019 My plants spent EIGHT days in a box! In this day in age it should never take that long. They do list that they pack them to survive that long. But why would I pay so much to get plants that will “survive”. I NEVER would have ordered had I known it would take that long. My plants arrived sad and stressed. They dropped tons of leaves. One plant looks terrible and should never have been sent out. Could not get through on the phone. Tried to send them email through “contact us” on website but all I got was an error message. Had to do the “chat” on the website. Not helpful. Just was told the plants were guaranteed for a year. Well I sure won’t want replacement of plants suffering in a box for another eight days. Totally disappointed. I see here they were forced to move, have staff shortages, computer issues etc. Well stop marketing so much! Get your act back together before you disappoint and lose more customers. Oh, and they sent me an email BEFORE I even got my order encouraging me to buy more and here is a coupon. I just want my money back.

Not sure what has changed this year, but received absolutely the worst looking plants ever from them. Some were DOA, most had dead and broken foliage and thick green slime on the top of the soil. Reached out via email and twitter with pictures documenting the plants. No response. Unfollowed and will not longer get their emails. Literally a waste of over a hundred dollars. Lesson learned.

Do not use this company! Their customer service is nonexistent! I placed an order in April and they stated on the receipt that the plants would not be shipped until the week of May 6 (which is understandable for Denver’s planting season). On May 10, I received an email saying that the shipping date was changed to the week of May 13. On May 17, I still had not received the plants so I started a chat and sent an email inquiring about my order. The only response was a canned message stating that that I would receive an update on my order soon. By May 21, I still had not received a response so I left a message with customer service (went straight to voicemail). It is now May 24 and I do not have my plants and I do not have any update on when and if my plants will ever be sent. I wished that I would have checked the online reviews before I ordered from this company. Please use another online garden supply company.

Shipping took more than a week to arrive. Shouldn't plants go overnight? 1 plant was missing from my order. 1 arrived unlabeled and not much of a plant at all, just a bit of a seedling under the dirt. 1 arrived mostly moldy and brown. To be fair, the other 12 or 13 were fine. Really frustrated with the lack of responsive customer service. I submitted a request online. No response so I called and waited on hold for 20 minutes and was then told to call back after planting and waiting up to 2 weeks. I planted, I waited, I submitted another online request, no response, need to call again. I won't order plants here or online again. Back to the local options.

Disappointing experience. Attracted by the "sustainability" and "native plants" etc. in description, I tried them out for some sage varieties my favorite online dealer didn't carry. Notified Friday, May 3, 2019 that my order shipped that day. Sadly, a Friday shipment pretty much guarantees the order will sit around somewhere over the weekend, and it did. While it's less than a two-day (14 hour) drive from High Country to where I live, the order took 7 days to show up, again on a Friday. Of three plants, one was one very dead and another not doing well. No sign of plant labels anywhere and, since it was 6 pm Friday, no chance over the weekend of identifying which plant was which for the recommended quick planting. When I took a chance on planting the one plant that looked healthy, I did discover the plant ID stick completely buried between plant and (non-sustainable plastic) pot, where you would never see it if you didn't know it was there; not mentioned in instructions. I see HC instituted a new shipping process this year; likely being refined. But in the meantime, recommend checking Dave's WatchDog 30 (top) sellers. To High Country: Please do not contact me; I've spent more time on this already than I can afford. But for the plants' sake, please fix your shipping processes. This isn't it.

After many years of ordering with HCG I will never do business with them again. Ordered 2 plants on 4/14 one arrived dead after 8 days of shipping. They sent replacement on 4/29 with an ETA of 5/7 from UPS. That really is unacceptable and I phoned customer service today and spoke to Amy, who proceeded to tell me I should never be ordering from HCG living on the east coast and that the plant I ordered will not survive. I told her I use it as an annual for the hummingbirds and she then told me it does not bloom for 3 or 4 years.Very argumentative and incorrect. I asked her why they keep sending me catalogs if I should not be ordering from them. Then I asked for a refund please and she yelled at me that she would refund my account and HUNG UP ON ME. Good bye High Country Gardens . It has been nice up until this year.

Ordered 12 plants. All arrived healthy and in good shape. Packaged well.

I've not been very happy with my experience thus far. I placed an order in January, and asked to delay my shipment by two weeks from the first week for my zone. They agreed, but when it came to that week, I didn't get a shipping notification nor did any shipment arrive. When I called 10 days later, they had had a billing error on their end for part of the order (I had paid 100% of the order by CC in January, so it was all on their end). Rather than fixing the issue themselves or even contacting me, they just silently sat on the order. Once I contacted them by chat, they fixed the issue and shipped the order. Despite their error causing a significant delay, they shipped standard speed, and I didn't receive the plants for another week. When I got the plants, one had ordered had not been shipped. There was again no communication with me to say that a plant was back-ordered. I had to contact them and ask why I was missing a plant to get communication that it was back-ordered for another 2 weeks. I asked for a refund on that plant since it would likely be too late to plant in my zone, and while the customer service agent said he would do it, he closed the chat before confirming it was done. I had to open another chat to confirm that there was a request to refund my card, which would also take 14 days to get through the queue. This is on me, but I thought the company would be shipping from Vermont since that was the address I saw. They definitely ship from out west and took 8 days to get to my location. Three of the plants I got arrived looking pretty sad. Two had yellowed leaves, and one had leaves with black spots that had fallen off the plant. I assume this was because of the long shipping time. I figured since they weren't dead I'd put them in the ground and see if they made it. I do have pictures of the plants but it doesn't look like I can post them here.

Ordered about a dozen plants in late winter; they arrived well packaged, healthy and as advertised. We added another flower bed a couple weeks ago and I decided to place a second order for more 7 perennials. I received the plants in good form only three days later! Very positive experience and a nice selection of western specific hardy perennials that might be hard to find in your local garden center. Also a fair selection of cacti/yucca/succulents. Plants are sized accordingly (5 in. pots so they're not going to be huge) but had healthy root systems. Bottom line, the plants got to me safe and sound...the rest of it is up to me...including keeping them alive! A dead plant is NOT the responsibility of the nursery unless it arrives that way.

Posted on March 29, 2019, updated April 6, 2019 Posted on November 9, 2015, updated March 29, 2019 This year I took advantage of the Fall sale with High Country Gardens. I was a little hesitant at first because I live in New Mexico and High Country Gardens was started in Santa Fe and I had ordered from them with good results, but when American Meadows bought them I noticed that their availability and number of varieties decreased. However, this year they had everything I was looking for at nice prices and very reasonable shipping. The plants that arrived were very large, very healthy, well rooted and wonderfully packed. I will definitely order from them again and I recommend them highly.

Posted on May 22, 2013, updated April 1, 2019 Posted on October 25, 2012, updated May 22, 2013 Posted on July 20, 2012, updated October 25, 2012 Posted on June 14, 2012, updated July 20, 2012 Posted on June 11, 2012, updated June 14, 2012 Posted on June 11, 2012, updated June 11, 2012 Posted on June 11, 2012, updated June 11, 2012 Posted on May 29, 2012, updated June 11, 2012 Posted on July 23, 2010, updated May 29, 2012 Posted on July 23, 2010, updated July 23, 2010 Posted on July 12, 2010, updated July 23, 2010 Posted on July 2, 2010, updated July 12, 2010 Posted on April 12, 2010, updated July 2, 2010 Posted on April 12, 2010, updated April 12, 2010 Posted on April 12, 2010, updated April 12, 2010 Posted on April 9, 2010, updated April 12, 2010 Posted on March 9, 2005, updated April 9, 2010 A few years ago, I ordered 6 different ornamental grasses from this company. 6 plants arrived in fine condition; however, a year later, it became apparent that one of the grasses was not a grass I had ordered. They had sent me two of the same grasses, but I was not able to determine this til the grass bloomed. When I attempted to get a replacement grass for the duplicate they sent, I received absolutely NO help from their customer service. Since all 6 plants were labeled according to what my order had been, I had no way of knowing that one of them was labeled incorrectly til the year later when it finally bloomed. I have no problem with their quality of plants, but I have a BIG problem with their poor customer service and attitude.

I am a first time gardener and with advice from a friend, ordered several plants from HCG. A majority of them arrived in great shape. The ones that looked suspicious, HCG walked me through how to make sure they were viable or not. The more important topic is the speediness and efficiency of their customer service response time. They were very polite and swift with the responses and sent out replacement plants for the questionable ones in a timely fashion. A very pleasurable experience for this nervous gardener!

HCG mission seem to change when sold to American Meadows. But even before change in mgt, not one Plant that I got from them survived—not a one! Additionally, they are so darned proud of their 5” pots, suggesting that their plants are stronger, when all they seem to do is take a 1” cell plant and stuff it in soiless mix upon shipping. Highly deceiving. I placed a call a week ago to ask horticultural related questions and still waiting. This company is undeserving of my patronage.

We’ve purchased nearly everything in our yard from High Country Gardens, and are huge fans. Starting with the Bird Watcher’s Garden, we’ve found the products to be hardy, fast-growing, and beautiful. We have Dog Tuff grass that looks great and requires almost no care. Right now our Juniper Leaf Thyme is in full purple bloom (about 25 plants in a solid mass) and it is stunning. All the neighbors have commented positively! The one issue we had was with some Veronica Speedwell, and those plants were replaced promptly. I do wish they still produced a catalog, as I prefer to dream over a page rather than a screen, but HCG is great for me.

I had wanted to try hardy Agapanthus for a while. High Country Gardens had both white and purple hardy varieties available so I placed an order. I received large healthy divisions in five inch deep pots. They were packed very well and arrived in great shape.

Posted on April 20, 2017, updated March 9, 2018 What has happened to HCG?? Here's what I received 3 Zauschneria Canum Sky Island Orange - all wilted & yellow 2 Penstemon Strictus - tiny - 2" wide x 1 1/2" tall 2 Digitalis Honey Trumpet - decent 2 Agastache Acapulco Deluxe Yellow - decent 1 Agastache Rupestris Apache Sunset - didn't order this one as I already have it. The Rupestris is pathetic; I wish I could post a picture. There are 12 leaves on 3 sticks coming out of the pot. I ordered Agastache Acapulco Deluxe Peach for my border because, like the Deluxe Yellow, it only grows to 10" tall. To top it off, some of these plants were replacements for plants that I received last year. Well, I'm not sure there was anything planted in the pots as they were labeled "Don't worry I'm sleeping. These plants have been dormant but the roots are healthy & ready to grow." Never saw anything grow. What happened to your quality High Country Gardens?

Several years ago I would have rated HCG positively, but many of my more recent purchases have been less than positive. Their promotions do not seem to be as good now as they were several years ago, making their prices quite high, and many of the plants I receive from them are incredibly small and frail. I've also had at least one instance where I received a plant which was correctly labeled, but a different plant was growing dominantly in the pot and before I realized the issue it had choked out the plant I purchased. I have also noticed, over the years, that they tend to have a lot of exclusive or near exclusive varieties which are touted as superior to the species and I am unable to notice any superior characteristics or they actually DO seem to be superior, but they stop offering them. On the bright side, they do have a very good guarantee and have honored it for me on more than one occasion. They also have good customer service, allowing order modifications. And they really do have some plants you may not be able to easily find elsewhere. Fortunately for me I have found many of their exclusive plants offered at Digging Dog Nursery and at an excellent local nursery. I wouldn't recommend against using them for plants you are unable to find elsewhere, but if you have other options available I would probably go that route instead.

Last year, in September, I ordered three poppies, which I planted. In the spring, only two had survived. I called the company, and they told me that it was too early for the poppies to come up in my zone. When I explained that the other two had several sets of leaves, they still required me to wait a month to call for a replacement. I did so, and they sent me another poppy plant, which did not survive the summer. My other poppies thrived. I gave up, found a poppy at a local nursery, and it is doing fine in the same location. So, I am unhappy with both the plants and the customer service.

The current HCG experience leaves me longing for the HCG of old. Like 10 years ago when the plants you received in the mail were large and healthy. Back in the day, customer service was top notch and the representatives had personality. Nowadays, the plants are scrawny at best and representatives answer the phone with a negative tone of voice like I've taken away their texting time. They sent me an email coupon back in August for $10 off a $50 order. I tried to place an order with the code they sent me and it was refused. So they emailed me another code. And guess what...it didn't work either. I tried calling them; after being on hold for 10 minutes I hung up and emailed them going into detail my disgust with them for giving me the runaround. They referred me to American Meadows who owns HCG. At last!--I got someone on the phone who had the power to make things right!! Currently, I'm in limbo with HCG trying to cancel an order placed in July. The order hasn't been shipped yet but the girl on the phone, Courtney, said she had to reach out to someone else to see if this can be taken care of. Here we go again with the runaround. I am done with HCG.

This spring I tried an order with High Country Gardens, ordering a shrub "Desert Willow". When it came, I was initially disappointed at the small size of the plant (about 5-6" tall), but it was green and healthy. I discovered the 5" pot, is 5" tall, not wide, so I had mis-read their description. I planted it in a large barrel planter with some annuals, and very quickly it gave me buds that produced very beautiful flowers. It seems to have thrived with our very hot 100-degree summer here in Idaho, and about 4 weeks ago came up with another set of buds that again produced beautiful flowers. Its now the end of the summer, the plant has about doubled in size, and I am encouraged enough that I've put in another order with this company for fall planting, a little bigger order this time (and including another of their "desert willows", but in a different color). This company does not offer much "discount", but they offer plants that I've not seen before at other on-line nurseries or in some of my area's top-of-the-line nurseries (not box stores). I am very much looking forward to my fall order arriving.

I have done several orders with HCG and have had good results. They offer an excellent variety of cold hardy hummingbird flowers. I get some from local nurseries and also Digging Dog, but HCG seems to have the best selection. Shipping is very reasonable priced, I guess because the plants (at least the ones I have bought) are fairly small and compact. But they have been healthy and packed well. My only negative is it can be a bit hazy exactly when the plants are going to show up, and I don't recall being able to track them, they just show up on my porch at some point. Overall I am positive because they have some really great plants.

Posted on April 4, 2017, updated June 2, 2017 Posted on April 3, 2017, updated April 4, 2017 Posted on September 8, 2014, updated April 3, 2017 Posted on June 7, 2013, updated September 8, 2014 Posted on June 6, 2013, updated June 7, 2013 Posted on June 5, 2013, updated June 6, 2013 Posted on June 4, 2013, updated June 5, 2013 Posted on June 4, 2013, updated June 4, 2013 Posted on May 15, 2010, updated May 20, 2010 So far, I am very pleased with what I've gotten from High Country Gardens. The Alyssum they sent me is nice and large and green, very healthy! When I intially placed my phone order for the Turkish Speedwell and Pink Chintz Thyme, I had requested a shipping date of May 24th, based on past experience of cold Springs and frost even after Mothers Day. However, it has really warmed up these last several days, and the weather forecast says it will continue to be nice. Night-time temperatures are in the 40s, or at our elevation, maybe the very high 30s, but it no longer freezes. So High Country Gardens has now offered to change the shipping date so I will receive my plants next week. This will be great, as the sooner they can be in the ground, the better headstart they will have. Great experience, so far. I have ordered from them in the past and shall continue to do so.

The Butterfly Bush I ordered arrived dead in dry soil, had not been watered or even moistened before shipping. In addition to it being dead & dry it was nothing more than a rooted cutting, could not have been 8 weeks old, that I paid nearly $13 for. I was sent a replacement & requested a PLANT ready to be planted in the ground, not a cutting pulled from a tray. I received the second plant - 6" long from top to bottom of root, minimal root system ---- yes another rooted cutting. Again not watered, soil all over box & little cutting laying on top of some soil. One little twig with 3 very small leaves near the bottom of cutting. Customer service "insists" it is only 1 year old plants that they ship out. I will never purchase plants/cuttings from this company again, & want others to be aware of what you will get if you order from them.

I have to concur with negative reviewers on quality and size of plants I received. I received three very, very small plants in 2 1/4 pots with dry medium. I am just glad that I did not spend more than I did.

I recently ordered about $700 worth of plants from High Country Gardens. I have used them in the past, and knew the plants would be smaller than at a nursery, but they were always healthy and grew well. This last order contained some of the worst plants I had ever seen. If I had been able to see them in person, I would not have brought any of them home. One plant was dead, and several more are probably not going to survive. Some of the plants appeared to have been just transferred to the 5" pots because the planting compost did not have roots in it, and most of it had come out of the pot and was floating around in the plastic bag. The plants are so small I am not able to mulch around them. A lot of the stems had been broken in the packaging process. I would never use them again, and would never recommend them to anyone Alan Hastings

Placed an order late summer 2016. Got a shipping confirmation quickly, and plants arrived a few days later. Healthy plants in 5" deep pots, great roots. This spring, they are already spreading and putting up flower stalks, despite night temps in the 40s... we even had 9" snow in the last 4 days. Great vendor for southwestern native xeriscape plants.

I had placed two orders with High Country Gardens. They shipped just fine, on time, and very quickly. However, they shipped barely live plants. I find the irony here that they tout xeriscaping, but come on. They should have been watered before they were sent. In totally I spent over $200. I received plants that were stressed and yellowed, unwatered, and in two instances, dead. Nada. Zilch. The company did respond to both my phone calls. The first will replace my plants free of charge. I expect four more stressed plants. The larger order they refunded me $50. The overall advice given is plant them, they'll do fine. Also, they suggested that the plants were stressed from shipping. Over the past five years I have ordered hundreds of plants online and only one other company has sent such pathetic plants. This is not stress from shipping; these are just neglected plants from the get go. By comparison, I received an order from Bluestone Perennials a few days earlier and those plants, by comparison, are full and lush and already flowering. They're ready to go, came to me plump and watered and were obviously well cared for before shipping. I'd like to plant what I have from High County in the beds I have prepared for them, but I'm not interested in having a limp yellow thing in my flower bed, nor in having to babysit it in hopes it survives out in the wilds of my yard. I will pot them up in a shady corner by the back door and keep an eye on them, in hopes of getting something in return for my money. I hate to give up on a plant, but it should not be my job to nurture a mistreated plant back to health. Nor should I have to pay for what High Country should be doing on their end; growing healthy plants.

On January 21st, 2017 I ordered a bag of 40 hardy gladiolus bulbs from High Country Gardens. On March 9th, the company shipped them to me. They actually sent me two bags of 25 bulbs, all but one bulb of which was in excellent condition. I look forward to watching them come up this spring!

I placed an order back in March, and a month later I still have not received my plants, nor a response to my email asking about my order. Also despite the fact I placed an order and am (or was) on their e-mail list, I am unable to login to their site to check the status of my order nor have I gotten an email providing assistance with my "forgotten" password.