Lyndon Lyon Greenhouses, Inc.

I placed an order for $47 in leaves. Even though shipping was $53.50 I went ahead with it because it included express shipping with a heat pack. When the box arrived it appeared to be packaged well, lots of insulation and a very sturdy box. Unfortunately whoever packaged it placed the heat pack in the bottom with nothing between it and the leaves, ruining the 3 sets of leaves that were up against it. They arrived wilting and mushy. I emailed the company immediately but haven't heard back. I'm really disappointed because I'd hoped to place a large plant order with them. I've ordered from 3 other AV retailers and had great experiences. I won't be wasting any more money with Lyndon Lyon

This year I have made two plant orders on Lyndon Lyon Gardens website, June and October 2019. Both orders were never fulfilled and the employees rarely answer emails. I called Lyndon's last week and an employee informed me that orders are only shipped to Texas on Mondays and orders are not shipped on Columbus Day which landed on a Monday this year, Oct 14th). It has been 16 days since I submitted my order on Oct 3rd and it has yet to be processed. If plants ordered are not in stock, they are still offered online which is false advertising. Unfortunately, I have had to request that both orders be canceled. Good employees and business begins with good leaders at the top.

I have used LL twice. Two years ago I bought african violet leaves from them -- I promptly got well wrapped leaves that I grew on into wonderful plants with all the leaves. Then, this year on April 15th, I ordered 3 kinds of Kohleria. The website warned that plants or rhizomes might be sent, so I expected rhizomes for some. Postings here have also suggested slow response. I got an email confirmation of my order immediately and it warned shipping might take 1-2 weeks to bring plants on. In less than a week, I got a nicely packed package of 3 plants -- all in good shape with good size. I had one substitution, but from the list I gave. 2 of the 3 plants are far larger than I expected, 7 inches high with big leaves. Overall, both my experiences with LL have been very good indeed. I am very happy to use them in the future, especially given the excellent range and prices.

I ordered from Lyndon Lyon May 5th. Didn't hear anything from them until June 19 when they finally told me it will be another 2 or 3 weeks. I waited then they told me they're sold out of 2/3 of the plants I ordered and asked me if I'd like to cancel the order. I told them yes and thought that would be the end of it. Then in SEPTEMBER I get an email saying a package has shipped and I noticed I was charged too. I received the package which still only had 2 of the original 3 I had ordered (and canceled) . I tried emailing them but they never bothered to respond. It's a real shame because Lyndon Lyon seems like they have an interesting history and I wanted to support them but clearly they are not concerned with customer satisfaction or the image of their company. To anyone looking for gesneriads without all this hassle I recommend you find another vendor.

Horrendous customer service. I order a decent amount of leaf cuttings from them a while ago and it just went downhill from there. Firstly, it took them about 4 days to even send me an email confirming that they received the order... After this, I waited another two weeks without receiving anything saying they'd shipped them email. I called in asking what was up and they said that they just "hadn't gotten too it" and were "too busy." I told them I needed to cancel the order if they couldn't ship it out within the next day or two. Several more days had passed and I had never received anything saying the order had been cancelled and the website still stated it was "processing," so I assumed that meant they had not cancelled the order. I emailed them saying just to ship it whenever they could and they responded with "we're sold out of what you ordered" which I found to be completely untrue because they still have all the plants I ordered listed and able to be added to one's cart. Whether they're not sold out or the people who work there are just so bad at running a company that they don't know how to use their own website to remove plants that are sold out, I'm not sure... The customer service is repulsing and the shipping is some of the slowest, worst shipping I've ever had to work with with a company. It's truly pathetic that such a well-known company like them would have problems such as these...

Ordered 6 Gesneriads, excellent communication & packaging, one of the Streptocarpus was in bloom and arrived with the blossom perfect : ))). This is the first time I've ordered Gesneriads from anyone besides Violet Barn, Kartuz, or aurikab (Ebay.) So far I am pleased, I recommend them.

My order with Lyndon Lyons turned out to be one of the worst purchases I've made online. Based upon the positive buzz I heard about the company, I placed a size able order in 2013, as well as another with another online source. The competitor's shipment arrived promptly, while that from Lyndon Lyon took over nearly three weeks. It was interesting watching the leaves from both sources progress. The competitor's struck quickly and grew vigorously. The Lyndon Lyons leaves did nothing. After a few weeks, thinking that perhaps they would eventually root, I have up and wrote the company. For two months I heard nothing, then wrote again. Their response was confused surprise...they didn't even have a response for not replying to my earlier emails. Their attempt to stand behind the "quality" of their product required me to provide shipping for the replacement. I wasn't willing to sink another dollar into this company. Too bad for them. They lost a solid buying customer and gained a lot of bad word-of-mouth.

Wow! I just opened my order, which arrived a little early, and every plant looks great. Two of the three epicias are already flowering.

I recently ordered a plant & some leaves from Lyndon Lyon. I ordered from their website on Oct 20 and received my order on Oct 24. As it turned out they had a plant in stock for the leaves I ordered. It was a variety that I wanted very much so I was more than Thrilled to actually receive a plant instead of leaves! The plant was large and already has buds so I couldn't be happier. Both plants were wrapped well in my opinion and arrived in excellent condition. I have ordered from this company several times over the years and will continue to do so.

Posted on April 14, 2014, updated August 18, 2014 Posted on April 12, 2014, updated April 14, 2014 My violets arrived and they are wilted, one may be dead. Soil had fallen out of all the pots and the plants themselves fell out of the pots when I removed them from the package. I have sent an email to Lyndon Lyon and am waiting to see if I hear back from them and what they are going to do. That will help me decide if I will switch this rating to a positive or change to a negative. But at this point I am not very happy with what I got from Lyndon Lyon.

This is neutral but I won't order again. On April 2, I placed an order for African violet leaves and paid for the winter (express shipping) which cost $26.00. This was acknowledged on 4/8 by Paul Sorano who said that it should be shipped in about a week. On 4/23, I emailed to find out what happened, and was told that they had a lot of orders and were working through them. I called on 4/24 and finally got my "express" order shipped. They had said they could include two varieties in a previous phone call, but substituted those instead. The "express" shipping cost $26 and almost a month.

Posted on November 20, 2008, updated June 2, 2013 I just received my first order from Lyndon Lyon Greenhouse. Wonderful. All the plants were in great shape. I will definitely order again.

I've purchased several orders of African Violets from Lyndon Lyons starting in 2007. Having now purchased from several other growers, I find Lyndon Lyons the most dependable to have ready-to-grow plants that are true to their descriptions. I have many, many Lyndon Lyon supplied violets gracing my home and hobby room. I'll still purchase an AV from another vendor, but I'll always check with Lyndon Lyon first.

lyndon_lyon has the best gesneriads available by mail. this company ships quality plants fast. highly recommended

Just got my order from Lyndon Lyon Greenhouse, arrived in great shape despite the cold weather. Here is what I ordered: Streptocarpus Crystal Ice Streptocarpus Iced Pink Flamingo African Violets: Winter Smiles (Russian) Irish Flirt Sequins 'n' Ribbons Wrangler's Swinging Blues Ian Minuet (Russian) Carnation Sprinkles (Chimera) Many of the violets were in bud/bloom and the size of the streptocarpus plants was great. I have found that it isn't possible for me to grow the starter streptocarpus plants that are usually offered for sale on ebay as they don't make it through the summer months indoors here in Indiana even with central air conditioning. It takes a larger plant to survive for me and these should make it given their size. I have no problem with violets but prefer them as large as possible so that I don't have to wait for flowers. The flowers are just as gorgeous in person as on the website, Carnation Sprinkles is particularly pretty and I'm delighted that everything I ordered was in stock and ready to ship. I will not hesitate to order again and hope to snag some at the shows as well.

This is my first order with Lyndon Lyon Greenhouse and won't be the last. Got in four, healthy, nice-sized African Violets: Berry Splash, Eventing Splender, Simpler Times and Blue is Blue. Prices are very reasonable considerinig the types of AV's and size.. AV's were well-packaged, each individually wrapped. Toni

Very happy customer. Just received an order of over a dozen plants. Each pot wrapped in a plastic bag with soft shredded waxy paper to cushion the plant. Most either in bloom or bud, and roots coming out of the bottom of the pot - these are not new cuttings. Note order was placed in April - just before their shipping season. I believe shipment is mostly on a first ordered, first shipped basis - I got mine about a month later, which is about what I hoped for.

What an outstanding grower and "guaranteed good plant material delivery". UPS literally baked my plants by leaving them on a truck all day when the heat index was over 106 that day. UPS denied any responsibility for perishable goods while Lyndon Lyons was so easy to work with in replacing plants. This was my first order from them and it certainly won't be my last. Thumbs up for Lyndon Lyon!!!!!!!!!!

I visited this greenhouse yesterday after seeing their booth at a local garden show. I love streps and never realized that a fantastic grower was located 35 miles from my house! The streps were healthy and big for a 2" pot, the varieties were numerous and the staff very helpful. I am not an African violet fan, but if I were I would have needed a moving van for my puchases. I have never seen so many varieties and such robust plants. I spent over 2 hours there and plan many return trips to purchase other types of plants. I may even let an African violet slip into my basket.

My experience with Lyndon Lyon has been a very positive one. I ordered only AV's and streps. The AV's that I received were of nice size and very healthy. Most were in bud or blooming. The plants were packaged very well--only two leaves were broken. The streps that I received would be considered huge when compared to some that I have purchased from another popular New York vendor or some e-bay sellers. One was in bloom. Again, they are all healthy and were well packaged. No leaves were broken or even bent. Only one plant was substituted and that plant was from a list of substitutions that I provided. Shipping was rather expensive and was the reason that I hadn't ordered from Lyndon Lyon before. However, the quality and size of the plants is well worth it and I will definitely order from them again.

I was very happy with the African Violets that I received from this company. I placed my order before the Spring shipping had occurred, and out of six varieties that were ordered, one was out of stock when shipping occurred. They allow you to give a substitution list that they will randomly pick a plant from to substitute for the one they are out of stock on. The little plants were packaged very well with a lot of effort placed in ensuring safe delivery. The only thing that was a little odd was the fact that I placed my order in February, and then received no confirmation emails or further communication until my order was shipped on May 8th. I wasn't actually sure if I was even going to get the plants since I hadn't heard anything.

Found this nursery after another member posted a link in a forum. I checked out their website and was impressed with their collection of Rex Begonias, so placed an order immediately! Fast email response after placing my order on a weekend and plants were received 4 days later! Excellent quality for a 2.5" pot, well established plants. Bumped them up into a 4" pot upon arrival and a month later they have more than doubled in size! Will definitely be ordering from them again.

My recent order of gesneriads (non-African violet selections) arrived in good shape, packed with expert care. The plants (since transplanted) are doing well and several are in flower. I found the catalog to have interesting selections and prices are fair. It would be helpful if the website were updated more frequently to note sold-out items (I received a refund to cover several Streptocarpus that were unavailable).

I received beatiful plants, packed very well, their customer service was excellent, problem with my charge @ and called me , and let me know they were shipping order. Not my 1st order from lyons. Always happy with orders.

Paul Sorano has beautiful healthy plants that have grown well for me. I have enjoyed talking to him on the phone and at MAAVS.

Lyndon Lyon african violets are awesome. You cannot beat them for health, size and beauty. I've ordered the same plants from other growers and was amazed by the comparison; there is no doubt Lyndon Lyon plants are superior. Paul Sorano, owner of Lyndon Lyon, surprised and delighted me by personally answering my email questions about culture and plant pests. I wouldn't have expected that from most larger growers, but Mr. Sorano evidently believes in the personal touch. I highly recommend their website and catalog. They offer other exotic plants and leaves besides african violets (epicias, rex begonias, lipstick plants, that sort of thing). I have total confidence in Lyndon Lyon and Paul Sorano. And NO, I am NOT related to these folks, in case you're wondering! Just very happy with them.