Big Dipper Farms

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pattie29 Rochester, NY May 03, 2007

I recently ordered several plants from this company. They notified me that the plants were enroute to my home. However the plants were delivered and then stolen off my porch. The mailman did not leave them in a secure place as they were supposed to. When I contacted the post office they basically said it was my problem. I then contacted Big Dipper and they were so helpful. I can not say enough good things about how this company stands behind their products. They also carry very different kinds of plants. Thanks again Big Dipper and also a special thanks to Deidre who works in the office there. They replaced all the plants

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ecrane3 Dublin, CA(Zone 9a) May 03, 2007

Pattie, you should add your experience to the Garden Watchdog, that's the place to keep track of feedback (positive and negative) on companies who you've ordered things from. Here's a link to the entry for Big Dipper, if you scroll all the way to the bottom of the page you'll see a link to add your own comments
http://davesgarden.com/gwd/c/2704/

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