Norton 2002 question?

I received one email message tonight with two different versions of Badtrans. Norton 2002 caught them both, and I got a message that it was unable to repair them. Norton's suggested quarantine. I did that, and it quarantined one, but was unable to quarantine the other. Norton's then suggested delete. I tried that, but it couldn't do that either. Now what? I have this stupid thing hanging out there and don't know what to do with it. As far as I know it has not been executed. I left it hanging and checked to make sure Norton's was updated. It is, as I have it set to automatically do it when I'm online. What are you supposed to do if Norton's can't repair, quarantine or delete it?

This is a little strange. I don't know why Norton's wouldn't do something with it, but I took the plunge and went in and deleted it from my email program, rather than through Nortons, since Nortons wouldn't do it. Then I scanned and it came back clean. I then sent an email to myself, and it scanned upon sending and upon receiving and both were okay. So, can I assume I'm clean? I hope someone has the answer. I'm not going to send any emails until I know for sure, then I'm going to email the person I got it from and tell them.

This message was edited Wednesday, Jan 23rd 12:25 AM